Guest Column |
By Danny Miller, Transformative Wave
COVID-19 continues to impact retailers and other indoor public spaces who have had to make many adjustments based on CDC recommendations to ensure the safety of employees and guests while at their facilities.
Anyone can sell a product, and customers have plenty of choices when making a purchase. So how does a retailer stand out from the crowd to keep customers coming back? It all comes down to the kind of customer experience you deliver.