Newsletter | July 9, 2019

07.09.19 -- Are Digital Consumers Born Or Made?

Retail IT Insights
5 Ways To Improve Customer Experience
Guest Column | By Fiona Honeyman, APG Cash Drawer

As consumers become more demanding, thanks to the conveniences of online shopping, savvy retailers are making strides to replicate — or even surpass – that experience at physical locations. Retailers that make customer-centric decisions — investing in stores, technology, fulfillment, and customer service teams — will stand to profit.

Mastering Synchronized Retailing With Advanced OMS
White Paper | Radial

From the moment the buy button is clicked through delivery to the shopper, everything that happens behind the scenes is orchestrated by the order management system (OMS).

Are Digital Consumers Born Or Made?
Guest Column | By Stefan Merz, PPRO

‘Born digital’ refers to materials that originate in a digital form. It also applies to people and businesses, who have come of age without having known a time before the internet. This cannot but affect how consumers, retailers, banks, and payment providers interact and transact.