09.20.22 -- Cash Advocates Fight For American Freedoms Of Payment Choice In Washington

In Episode 69 of “The Trusted Advisor,” the RSPA’s Jim Roddy sits down with Mike Monocello, the co-founder of DevPro Journal and XaaS Journal, about his perspective on the ever-changing retail technology channel – both the past 15 years and what’s ahead. Monocello and Roddy also break down an RSPA-exclusive chart analyzing current and emerging business models in the retail IT channel including VARs, ISVs, ISOs, PayFacs, and DISDs (Direct Independent Software Developers).

Even before the pandemic, the retail industry was in the middle of a revolution. However, this has vaulted forwards rapidly in the last two years. According to the U.S. Department of Commerce Retail Indicator Division, e-commerce sales were $870 billion in the U.S. in 2021, a 14.2% increase over 2020 and a 50.5% increase over 2019. Indeed, e-commerce represented 13.2% of all retail sales in 2021 in the US.