News | January 13, 2016

Cayan Unlocks Omnichannel For Retailers With Demandware LINK Certification

Source: Cayan

Cayan's Genius® Customer Engagement Platform® Integrates with Demandware Commerce Cloud for Unified Commerce Solution

Boston, MA -- January 13, 2016 --  Cayan, The Payment Possibilities Company™ today announced that it has become a Demandware Technology Partner, joining a best-of-breed community committed to increasing the pace of innovation and growth of the Demandware® Commerce Cloud. Through the LINK Partner Ecosystem, Cayan’s Genius Platform has integrated with the Demandware Commerce Cloud to power ecommerce and in-store payments on the Demandware Digital and Demandware Store solutions. Through this partnership, Demandware clients utilizing the entire Commerce Cloud unlock a powerful omnichannel solution to improve consumer engagement and grow their businesses faster.

Cayan’s Genius, a cloud-based payments system that helps businesses and point of sale developers navigate and accept new payment technology as it becomes available, is a payments solution integrated across Demandware’s Commerce Cloud and is its EMV-certified payments solution. This integration unlocks seamless retail experiences, across channels for retailers and customers. For example, Genius provides omni-tokens for Demandware Store clients, which allows customers to do things like buy online and return in-store. Genius also ensures retailers can allow customers to pay however they choose, whether through traditional credit and debit cards or through mobile payments including NFC, Apple Pay, Android Pay and other solutions.

“Customers expect a seamless experience in-store, online, via mobile or a combination of the three,” said Tom Griffin, Senior Vice President of Corporate Development at Demandware. “By integrating Cayan’s Genius Platform into the Demandware Commerce Cloud through the LINK Partner Ecosystem, clients get an innovative solution that will work in the omnichannel environment.”

“The future of retail is about creating seamless shopping experiences for businesses and consumers, no matter how they prefer to pay or where they like to shop,” said Henry Helgeson, CEO, Cayan. “Cayan made a strategic decision five years ago to take payment processing out of physical POS hardware and place it in the cloud, so businesses can be flexible to adapt with payments technology and trends as they emerge in the real world. While others are just talking about what omnichannel, or unified commerce, looks like, Cayan and Demandware are making it real for retailers.”

To see Cayan’s Genius integration into the Demandware Commerce Cloud, please visit the Demandware NRF booth, #4103 or the Cayan NRF booth, #3379. 

About Cayan

Cayan™, formerly Merchant Warehouse, is the leading provider of payment technologies that give businesses a competitive advantage. From simple and reliable payment processing, to fully integrated, multi-channel customer engagement platforms, Cayan is continuously developing new ways for businesses to unlock the power of payments. Headquartered in Boston, the company has multiple offices in the United States and Belfast, Northern Ireland. Cayan is one of the world's fastest growing payment companies. For more information, visit