03.09.23 -- Digital Revolving Credit: The eCommerce Gift That Keeps On Giving

As the payment method landscape continues to evolve, retailers should have a strategy that takes into account current preferences and — to the extent possible — anticipates future changes.

Before the growth of eCommerce during the pandemic, retailers typically focused their online fraud detection efforts on reducing the rate of chargebacks. But with the rise of claims fraud, retailers are up against a new goliath. 

E-tailers want to have an ongoing relationship with customers predicated on trust, familiarity, and the best possible user experience. They count on customers making multiple purchases every year over a lifetime, not just processing “one and done” transactions. Solutions that can provide these benefits add lasting value for the merchant.