Newsletter | July 23, 2019

07.23.19 -- Don't Fall Victim To Peak Distress

Retail IT Insights
Going Omni-Channel Doesn’t Mean Using Every Channel
Guest Column | By Alexandra Frith, Retail Pro International

Through the past decade, retailers have worked to create and maintain a digital, omni-channel presence. For most, that has primarily meant improving the connection among their different sales channels, i.e., online with brick-and-mortar. But today's retailer must do more than, for example, ensure a sale can start in one channel and conclude in another, or that inventory of a downtown location can be reliably checked online.

How Kraft Heinz Gets Instant Insights On Field Sales Execution Nationwide
Case Study | Repsly

Nearly 100 sales reps represent Kraft Heinz in stores across Canada. Here's how Repsly's Advanced Reporting empowers them to share execution insights from the field in real time.

Don’t Fall Victim To Peak Distress
White Paper | Radial

What worked in the past may not be right today or even 10 minutes from now. Small to midsize retailers often don’t have the flex or resources to react to the hills and valleys of peak season. But the $1.75 trillion ghost economy (cost of overstocks, out-of-stocks, and returns) is clear proof that every retailer needs to be prepared to pivot in real time.

In Case You Missed It
How The Right Technology Stops E-Commerce Fraud
E-Book | Radial

Emerging payments technology and the IoT will increase security risks. Given the already difficult job of providing secure and sensitive information merchants or retailers face, these new technologies will further complicate matters.


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