01.19.21 -- How Retailers Can Optimize Supply Chains In A Post-COVID World

See how the peak shopping weekend shook out during this unique holiday season. Find out how a later Amazon Prime Day coupled with merchants’ earlier holiday discounts impacted the kick-off to the holiday season.

Sometimes seeing is believing. Just ask the owners of Quincy Hardware in Waynesboro, PA, who were so impressed with a demonstration of APG Cash Drawer’s SMARTtill Intelligent Cash Drawer Solution that they simply had to have it. Never mind that the store had just deployed two brand-new cash drawers a year earlier.

The COVID-19 pandemic brought greater attention to retail supply chain matters that have been problematic even before our world changed in 2020. These include reactive instead of proactive problem solving and poor information flow processes that reduced visibility into current conditions. Among other problems, retailers were slow to integrate automated processes as well as leverage the power of AI and machine learning. As vaccines begin rolling out in late 2020 and continue through the first half of 2021, retailers need to consider the post-COVID world.