To ensure shoppers fully know about a retailer’s O2O capabilities, retailers must thoroughly integrate online-to-offline messaging in online promotions to showcase their options to serve shoppers in a variety of ways online; not just with a store pickup option on the product page.
No one would deny that the face of retail is changing due to the forces of e-commerce. What we may not fully grasp yet is how that pace of change is accelerating and what it will mean for many industries in even a relatively short time horizon of five to 10 years.
Chargebacks are an unfortunate reality of a retail business and can be devastating to your bottom line. Read on for everything you need to know to streamline the entire chargeback process, including smart fraud management, reducing fraud, clear policies, and informed intelligence.
Consumer Returns 2019, taking place in Austin, TX from October 21 – 23, is the can’t miss conference where retailers and brands optimize their returns management process. It is here that brands like Amazon, Best Buy, Google, Home Depot, HP, Nike, and many more reduce returns, prevent fraud, and unleash probability!
Use promo code CR19RE to save 20% OFF you pass when you register here.
In this eBook, we explore what more than 4,000 consumers across four different regions of the world value in their online experience, where opportunity exists, and how brands and retailers can execute to ensure that they maintain a competitive position as the industry continues to rapidly transform.