Today, we are at a point where virtually everything can be bought and brought to your doorstep pretty quick. It’s a pinnacle of availability; however, not all the fronts are covered in terms of process efficiency and analytics.
A line of organic body lotion. A personalized baby onesie. A hand-knit hat. Any of these items seen online or in a store could be the brainchild of a motivated small business owner, fulfilling a life-long dream of bringing their own products to the masses.
There are many reasons why an advanced OMS system should be at the very top of a retailer’s priority list when making plans for upgrading or replacing legacy systems, especially if smoothly operating omni-channel operations are holding back growth and financial performance.
Consumer preferences are constantly evolving. As a result, retail delivery professionals are adopting technologies and best practices that support a seamless, streamlined experience at every customer touchpoint in the supply chain.