From the moment the buy button is clicked through delivery to the shopper, everything that happens behind the scenes is orchestrated by the order management system (OMS). That’s why 45 percent of retailers report they plan to upgrade or implement a totally new OMS in the next two years. A new study conducted by RIS News uncovers the state of order management in today’s complex retail environments and other key findings such as:
- Retailers status of order management systems today
- Top priorities for retailers as it relates to upgrading their OMS
- Retailers thoughts on internally developed OMS, licensed or customizable packaged software
- Top software systems integrated with OMS
Download “Mastering the Power of Synchronized Retailing” to learn more.