January 2014 Integrated Solutions For Retailers
Gordmans is experiencing benefits chain-wide by updating its CCTV technology.
When it came to its CCTV system, Gordmans was like many other national retailers that expanded over the decades. The apparel and home goods retail chain had grown to more than 90 stores and had, due to a number of circumstances, a fragmented CCTV system. Indeed, according to Dave Brightly, director of loss prevention and risk management for Gordmans, when he joined the company a little more than a year ago, he discovered the retailer was operating and maintaining six different CCTV platforms across its stores.
“If you were a district LP manager, you’d have to log in to multiple systems to review video for investigations,” says Brightly. “We were desperate to find the best solution for our company that not only worked for our existing stores but also met our future needs as we continue to expand. In addition to standardization, some of the stores had failing hardware that had to be replaced.”