Industry Insights
How To Stop Employee Theft At The POS Terminal

Point of sale terminals are frequently the target of theft and fraud, according to loss prevention experts. That is because both labor hours and financial transactions flow through the POS terminal, but are usually only protected with easily thwarted authentication methods. These outdated methods (e.g., swipe cards, keys, passwords, and PINs) are at the heart of the problem.

Are You Prepared For The TLS Changeover?

On July 1, 2018, an encryption method called TLS 1.0 will no longer be approved by the Payment Card Industry. Merchants must update to a newer version of TLS by June 30, 2018, or they can no longer process card payments.

Shopping Redefined: Complex Technologies And Strategies Produce A Surprisingly Simple Approach

The retail and logistics industries have developed a number of terms to define how consumers purchase products. Single channel, multichannel, and omni-channel are just a few of these buzzwords. While these terms have their place, they can contribute to a disconnect between merchants and their customers.

Why Conversational Commerce Is The Preferred Customer Service Solution
 

The evolution of technology has reached the point where consumers are communicating digitally more than ever before. The web, mobile marketing, and smartphone applications have become the vessel of daily interactions, and it is difficult to imagine what new innovation will surpass these well-established tools. One technology being positioned as the next big thing, looking to steal the technological spotlight, is chatbots.

From Innovative Retail Technologies Magazine
Inside Lionel's Omni-Channel Growth
By Erin Harris, editor in chief

Here’s how an improved e-commerce strategy fueled the legendary train maker’s growth in just four months.

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