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Read on for a healthy dose of education and inspiration—and if you'd like to provide some of your own, make your voice heard. Get in touch with me to become a contributor to the newest, best digital resource for retail IT professionals.


John Oncea, digital editorial director,

Featured Editorial
How To Avoid Cultural Potholes On The Road To Global Expansion
By Sue Welch

The business headlines are littered with tales of global expansion gone awry. While the reasons behind the struggles are complex, there is a common thread in these experiences: Missing the cultural differences and needs of the target market.

Why Retailers Are Shifting To Mobile-First Communication
By Taylor Pack

There are many factors behind the shift retailers are experiencing in how they are expected to communicate with their workforce — factors suggesting mobile is the preferred method. First, there has been a tremendous influx of millennials entering the workforce in recent years. Their work style has been heavily influenced by the fact they are the first generation to grow up with technology, computers, and smartphones as part of their everyday lives.

The Importance Of Running A Customer-Centric Business
By Matthew Field

The power dynamics between retailers and customers have fundamentally shifted. For decades, customers bought what brands and retailers were selling with unquestioned eagerness. They were inspired by the displays at their favorite stores and by magazines and catalogs that came in the mail. Today, the sources of influence have expanded to include celebrities, influencers, friends, and even other customers that look and feel like them.

Top Technologies Reinventing Retail
By Robert Hetu

Eighty-eight percent of retail CIOs believe advanced analytics will have the greatest impact on their organizations over the next five years.

Retail IT Insights
How In-Aisle Checkout Creates Bigger Tickets
By Cayan

We’ve all been there: You go out shopping, you’re going through the motions and making progress, and suddenly analysis paralysis overwhelms you. Maybe you’re trapped in the dressing room, and you’ve picked out too many options. Maybe you’re standing in the aisle and looking at 20 different handbags, and you don’t even know where to start. Or maybe you’ve picked an item you want, but your mind has now traveled back in time to philosophy class, and suddenly you’re thinking about the difference between want and need.

Predictive Analytics Brings Retailers Closer To Omni-Channel Customers
By Yan Krupnik, Retalon Predictive Analytics

If you’re a retailer reading this in 2016, you need to pat yourself on the back! Based on the amount of retailers that have been forced to shut their doors in 2015 alone, there is a major shift that is moving through the retail industry at full force.


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