Featured Editorial
Walmart Partners With Google To Challenge Amazon
 
Article | By Christine Kern, contributing writer

Walmart has partnered with Google in an attempt to simplify online ordering. Using Google Assistant, shoppers will be able to select hundreds of thousands of items via voice — the largest number of items currently offered by any retailer using the platform.

How To Win The Customer Loyalty Race
 
Article | By Christine Kern, contributing writer

A new study finds retailers who meet rising fulfillment, customer experience, and payment and fraud expectations will win the loyalty race.

Inconvenient Truths About E-Commerce And Omni-Channel Retail
 
Magazine Article | By Steve Dennis

When reading many articles and industry analysts’ proclamations, it’s easy to feel as though e-commerce has become the dominant way people shop and that online shopping is taking over most of retail. But it’s simply not true.

Retail IT Insights
Why The Distinction Between Online And Brick-And-Mortar Is Dead
Guest Column | By Heidi Dethloff

The lingering distinction between online and brick-and-mortar selling is finally dead. There is only one channel now, whichever the customer prefers. Selling is selling, wherever it happens.

Why Loyalty Programs Could Be The Tipping Point For Mobile Payments
Article | By Cayan

Mobile wallets have been around for years now, and industry experts have called them The Next Big Thing in payments for their entire existence. Of course, no one is giving up on mobile wallets just yet. The question remains: Is there still a tipping point ahead?

How Predictive Analytics Shape The Supply Chain
Q&A | With Greg Holder

Greg Holder, CEO and co-founder, Compliance Networks, talks to Innovative Retail Technologies about predictive analytics’ impact on the retail supply chain, as well as the seven most effective methods for developing and deploying a vendor compliance program.

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