Industry Insights
Target Launches Test Of Essentials Restock Program

In the latest move to improve fulfillment and boost customer engagement, Target has announced that it is launching a pilot of Target Restock, a program that allows customers to shop for household essentials online and have them delivered to their home the following day. The pilot will be conducted this summer in the Minneapolis area.

Retailers' Omni-Channel Blind Spot: Digital, The Death Of The Single-Channel Shopper

In RSR's latest Omni-Channel Benchmark Report, you'll learn whether a new view of the retail shopper translates into retailers finally taking definitive action, or makes significant progress in achieving an omni-channel strategy.

The Mid-Market Retailer's Guide To Winning The E-Commerce Race

Intense competition and heightened consumer expectations aren’t unique challenges to the mid-market retailer. There’s one critical difference, mid-market retailers lack the resources that the biggest players do have to overcome those challenges. With already small margins, if you’re among this group, you may find yourself just scraping by. But the odds don’t have to be stacked against you.

How To Go Beyond Omni-Channel

We know that 2016 was the year of “omni-channel”—but we don’t believe omni-channel goes far enough. To us, omni-channel requires only the ability to accept payments in all channels. It’s a good and necessary step for any business, but it’s not enough in today’s retail environment. Modern consumers demand unified commerce: support for the entire customer journey across all channels, from brick‐and‐mortar to e‐commerce to in‐aisle and beyond.

From Innovative Retail Technologies Magazine
IoT-Inspired Innovation
By Matt Pillar

Kroger doubles down on the Internet of Things

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