Featured Editorial
UPS Study Highlights Retail's Changing Channel Dynamics
Article | By Christine Kern, contributing writer

Retail is experiencing a changing landscape in which online shoppers make more purchases from international retailers, shop increasingly on mobile devices, and rely more heavily on marketplaces to complete their shopping. Driven by the desire for better prices, unique products, and increased convenience, these behavioral shifts are also creating changing dynamics for retailers across channels.

Millennials In Retail: Embrace Technology Connectedness
Guest Column | By Julie Smith, principal, Point B

Key to keeping your millennial workforce engaged is understanding what they want from work and responding to their needs.

How To Build A Better Workforce
Article | By Christine Kern, contributing writer

As customers demand better experiences, retailers must rethink the creation of their workforce.

Retail IT Insights
The "Ghost Economy" Of Christmas Past
Article | By Gregor Purdy, Radial

Leaving money on the table is a living nightmare that no retail business can afford to experience, regardless of its size. Nevertheless, year after year it’s as though some retailers sit by helplessly as their profits evaporate into the ether. The loss isn’t due to theft or lack of business, though. The culprit is the ghost economy: profit-stealing overstocks, out-of-stocks, and returns. Whether or not you believe in ghosts, it is very real.

How Vendor Compliance Improves Supply Chain Performance
Q&A | With Greg Holder, Compliance Networks

Vendor compliance programs detect compliance problems and ultimately prevent them altogether, which has a critical impact on the supply chain. We connected with Greg Holder, CEO and founder of Compliance Networks, to learn more about how vendor compliance improves supply chain performance. Here's what he had to say.

Cole Haan Converts Retail Locations To Intelligent IP Video
Case Study | By March Networks

Upscale shoppers around the world associate the Cole Haan brand with uncompromising quality, so it’s not surprising that the U.S.-based lifestyle brand insists on the same uncompromising quality from companies supplying its mission-critical security and loss prevention technology.

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In Case You Missed It
 
Guest Column | By Nikki Baird, managing partner, RSR Research

Email remains one of the most valuable marketing tools for today’s retailers. In fact, most can tell you that if they stop sending emails, their sales will drop, and most watch their subscriber churn rates very closely. But beyond these measures, there’s been no real way to holistically view the general practices that can make or break a retailer’s email strategy — until now.

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