Featured Editorial
Study: Customer Reviews, Critical To Enabling Transactions
Article | By Christine Kern, contributing writer

In an economy where we trust the collective wisdom of strangers, customer reviews are critical. But a Clutch study finds online shoppers lack time and incentive from businesses to write them.

What All Retailers Need To Know About GDPR (And Why!)
Q&A | With The GDPR Advisory Board

GDPR will apply to anyone doing business in the EU that handles personal data — it doesn’t matter whether you’re based in the EU or not. If your company processes, stores or transmits personal data belonging to EU residents, you’ll have to comply as well as show evidence you want to comply.

Retail IT Insights
How To Effectively Manage Millennials And Gen Xers
Article | By Hubworks

Generation X may not receive the same media attention as the Millennials or the Baby Boomers, but as these workers likely represent a major portion of your staff, it’s vital that you recognize the nuances in how to manage them relative to younger and older employees.

Mobile Device Battery Solution Yields Big Benefits For Top 10 Retailer
Case Study | By Global Technology Systems, Inc.

A well-known, top 10 retailer was experiencing significant problems with its voice and data (bar code scanners and printers) mobile devices in its scores of distribution centers and thousands of stores nationwide. It no longer needs to worry about imobile batteries or chargers thanks to a complete, holistic solution.

Why Retailers Need A Vendor Compliance Optimization Program
Q&A | With Greg Holder, Compliance Networks

Retailers face daunting and complex challenges with regard to their omni-channel supply chains. There are countless reasons why retailers can’t go it alone. Greg Holder, CEO and co-founder of Compliance Networks, provides detailed solutions, including a vendor compliance optimization (VCO) program, that can help retailers leverage the benefits of supply chain visibility.

Strong Fulfillment Operations Critical To Deliver Competitive Retail Experience
White Paper | By Radial

Retailers looking to deliver a competitive shopping experience recognize the need to develop improved inventory and fulfillment processes to meet these high consumer expectations. But often, they lack the foundational capabilities necessary to enable innovation across the supply chain, which negatively impacts the customer experience and their sales.

In Case You Missed It
Article | By Christine Kern, contributing writer

Exceptional customer service, flexible delivery options, and optimized returns policies are among the top expectations for today’s online shoppers according to the fifth and final volume in the five-part series of the 2017 UPS Pulse of the Online Shopper.

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