Featured Editorial
Inside UPS's Surcharges

UPS has announced it plans to charge retailers extra fees for Black Friday and Christmas orders to cope with the explosion of online shopping — especially around the holidays. These surcharges are a result of the “Amazon effect,” and will affect all major retailers who rely on e-commerce sales to help boost revenue.

IoT: The Outlook For Today And Tomorrow

The Internet of Things is still in its infancy, but is already making a mark on retail. But what does the future hold for the IoT?

Retail IT Insights
How To Turn EPC Compliance Into Revenue
By CYBRA Corporation

When the retailers you sell to hand down an EPC mandate, make sure you are prepared with a well-thought out strategy to ensure the best possible outcome. We’ll show you how to start with a pilot RFID project and turn it into a big success for your operation.

The SMR's Guide To Winning The E-Commerce Race
By Radial

Intense competition and heightened consumer expectations aren’t unique challenges to the mid-market retailer. There’s one critical difference: Mid-market retailers lack the resources that the biggest players do to overcome those challenges. With already small margins, if you’re among this group, you may find yourself just scraping by. But the odds don’t have to be stacked against you.

Why Creating A Consistent CX Requires An NoSQL Database
By John Clarke Mills, Zenput

For retailers operating across multiple locations, maintaining consistency between stores is an ongoing — and crucial — challenge. As retailers discover and iterate on methods to better design and optimize their in-store customer experiences, ensuring the execution of those processes is uniform across storefronts can make the difference between failure and success.

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