Newsletter | June 4, 2012

06.04.2012 -- POS Renovation Sparks Vast Growth For Specialty Retailer

Retail Solutions Online Newsletter

In This Issue:

Editor's Notebook

Make Your Associates Valuable To Your Customers
By Bob Johns, associate editor
One of the best things about being an editor for Integrated Solutions For Retailers magazine and Retail Solutions Online is being able to talk with true innovators in the retail industry. I recently had the chance to speak with Matt Douhan, CIO of C. Wonder and J. Christopher Capital, and Claire Chambers, CEO and founder of Journelle. The one thing that really stood out in our conversations was a drive to be different in the retail space.

Featured Integrated Solutions For Retailers Article

Servicing The Customer In A Multichannel World
By Kathy Kiely-Skaggs, UTC Retail
It comes as no surprise that consumers expect to have flexibility in their shopping channel options and still demand a consistent, high level of service in whichever channel they choose to use.

Servicing The Customer In A Multichannel World

Guest Expert Series

5 Multichannel Trends That Impact In-Store Merchandising
By Gail Tanner, director, social media and mobile marketing, Frank Mayer and Associates, Inc.
Gone are the days when an in-store merchandising company can put a solution on the floor and think of it as impacting what happens in the store only. Consumers shop in a world that is becoming increasingly multichannel, but they operate in a mindset that is decidedly cross-channel.

Review Part 1 and Part 2 of this series.

Featured Articles

POS Renovation Sparks Vast Growth For Specialty Retailer
A new franchised business is opened every 8 minutes of every business day, as noted by Franchise Consultants, Inc. That’s a lot of revenue to manage, considering the average royalty fees range from 3% to 6% of monthly gross sales. Rocky Mountain Chocolate Factory (RMCF), a franchisor, recently made the decision to standardize POS hardware and software at all of its franchise locations.

POS Renovation Sparks Vast Growth For Specialty Retailer

A Survivor’s Strategy For Retail
For several quarters now, the retail universe has been in the midst of a nerve testing shake-up. Current Consumer behavior — vacillating somewhere between cautious and traumatized — is continuing to wreak havoc on the efforts of retail planners and decision makers. The unprecedented dilemmas and challenges they face require an information base that must be "re-calibrated" almost continuously, to respond to the latest trends as they emerge.

A Survivor's Strategy For Retail

Using Video To Enhance Customer Experience
Delivering the best possible customer service is critical to retailers' success in today's ultra-competitive environment. Traditionally used exclusively for security purposes, video can be used to significantly enhance the service provided to customers.

Using Video To Enhance Customer Experience

Get Smart About Smartphones
By Simon Thompson, Esri
Today's smartphones are making retail marketing and store operations divisions look dumb, and that's a serious problem. As a consumer device, the average smartphone is a boon that offers easy access to the Internet and constant contact with Facebook, Google+, and other social media apps.

Get Smart About Smartphones

Industry Talk

Know Your Customer To Become Truly Omni-Channel
By Bob Johns, associate editor
In order for a retailer to become truly omni-channel, it must be able to view the customer through every interaction that occurs whether it be online, mobile, in- store, or over the phone. This one view of customer interaction is key to understanding your customer, who they are, their spending habits, and their opinion of your company. This is key to understanding the total lifetime value of the customer.

Industry News

Number Of People Applying For Jobs In Retail Sector Hits Lowest Level Since September 2007
Revionics Wins The 2012 Red Herring Top 100 Americas Award
Danish National Advanced Technology Foundation Grants DKK 15 Million To Milestone Research Project
Cegid Unveils New Mobile Solution For Specialty Retailers: Yourcegid Retail Mobile
Checkpoint Systems Ensures Sainsbury's Gok Wan Clothing Range Looks Good "Labeled"
Bombay & Co., Inc. Selects TD Retail Card Services For Private Label Credit Card Program
The Retail Equation Prevents Return Fraud Two Million Times
DIGIOP Enters Strategic Partnership With Retail Realm
Apollo Cinemas Screen A New EPoS Solution From J2 And Vista
VeriFone And PayPal Sign Pact To Bring Alternative Payments To Large Retailers
View more headlines

Event Sponsor

RetailNOW
July 29 to August 1, 2012
Mandalay Bay Resort and Casino | Las Vegas, NV


RetailNOW is the premier convention and expo for all professionals in the retail technology industry. It’s where the industry meets each year to become educated on new business trends, emerging technologies, and best business practices along with exploring a diverse exhibit hall with more than 150 booths featuring the latest products in the retail technology industry.

Featured Content

Label Printer Solution Saves Time, Increases Productivity
Perlick Corporation manufactures and supplies a full line of bar and beverage dispensing equipment for restaurants and residential homes. The company manufactures the equipment In its 300,000 square foot facility.

A Guide To Fraud Prevention And Payment Processing
ClearCommerce® Engine 5.10 (Engine 5.10) is the industry's leading fraud prevention and payment processing software for card-not-present businesses and provides a highly secure, reliable, and scalable solution to enterprise merchants and service providers on multiple platforms.

Regain Retail Profits Through Customer Satisfaction
The game has changed. The recent recession and years of declining same stores sales have left retailers a completely different landscape than the one to which they are accustomed.

Living With Your Utility Budget
Budgeting for an expense that can behave erratically from month to month can be a challenge. Between creating the original budget, adjusting to successes and failures of the past year, and working within your established budget over the course of the year, there are numerous factors to understand and control.
Browse the content library

Featured Podcast

The Truth About Security And Compliance From MegaPath's John Ramsey
The Truth About Security And Compliance From MegaPath's John Ramsey
Erin Harris, associate editor, interviews John Ramsey, senior product manager for managed security at MegaPath on the compliance challenges surrounding security that retailers currently face.

ISR Digital Edition

 

Integrated Solutions For Retailers is excited to announce the release of its latest version of the magazine's digital edition. The June 2012 edition is fully optimized for mobile devices and features the latest technology to speed up page loading times and enhance the reading experience. Enjoy!

Get Connected!

 

Twitter


LinkedIn

 

Featured Products And Services

Sprint Secure Web Protection
Sprint Secure Web Protection

Product Details
Download Brochure
Request Information

Sprint Retail

TM-H6000IV Multifunction Printer
TM-H6000IV Multifunction Printer

Product Details
Download Datasheet
Request Information

Epson America, Inc.

Celerant Command Retail Web Development E-Commerce
Celerant Command Retail Web Development E-Commerce

Product Details
Download Brochure
Request Information

Celerant Technology Corporation

Location Data For Site Selection And Market Analysis
Location Data For Site Selection And Market Analysis

Product Details
Download Catalog
Request Information

Pitney Bowes Software

Envysion Video
Envysion Video

Product Details
Download Brochure
Request Information

Envysion Inc.

Accu-Time® 7010 Physical Access Controller
Accu-Time® 7010 Physical Access Controller

Product Details
Download Manual
Request Information

Accu-Time Systems, Inc.

RP4T™ Mobile RFID Label Printer
RP4T™ Mobile RFID Label Printer

Product Details
Download Brochure
Request Information

Zebra Technologies

Tellermate R2000 Coin, Bill, Coupon, And Token Counter
Tellermate R2000 Coin, Bill, Coupon, And Token Counter

Product Details
Download Product Overview
Request Information

Tellermate, Inc.