Newsletter | September 1, 2020

09.01.20 -- Retailers' Post-Pandemic Investments To Focus On Omnichannel

 
Retail IT Insights
Reimagining Retail — The New Era For Customer Experience
 

As the response and recovery to the COVID-19 pandemic continues, it has become clear that the crisis has ushered in a new reality for consumers and retailers. Some of the most dramatic effects have been to consumer behavior—how people buy, what they buy, and where they buy it.

Market America | SHOP.COM Breaks Down Key Strategies E-Commerce Companies Should Utilize In “The New Normal”
 

As the world continues to turn to online retail, especially during this new normal, it’s becoming crystal clear which companies contain the ability to keep up with the rapidly evolving and complex demands of consumers. While online retail and the classic one cart shopping experience has opened the doors to a plethora of possibilities, we are just now making it to the first floor.

Retailers’ Post-Pandemic Investments To Focus On Omni-Channel
 

In the blink of an eye, the COVID-19 outbreak caused massive upheaval in the retail industry. As retailers look beyond the lockdowns and stay-at-home directives necessitated by the pandemic, some of the technology changes and investments implemented in a hurry will likely be permanent.

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