RSPA Recommended Read: The Advantage

By Jim Roddy, VP of Marketing, RSPA

I recently spent time with an RSPA reseller member in New York who runs a healthy business. He’s experiencing strong growth, expanding into new territories, reporting both low customer attrition and low employee turnover, and he has a capable management team and internal systems that produce consistent results. When I described his business as “sophisticated,” he grimaced. A voracious reader and longtime student of business, he believed his company was simply following standard operating procedure.

“Let me put it this way,” I responded. “A lot of companies in our industry don’t have their act together. You do.” I was comfortable telling him that in private, and I’m not afraid to put my name on that statement in this public post. Too many channel companies are scrambling from one installation to the next, failing to establish a company vision, craft a coherent strategy, and build the foundation of a viable business underneath.

If that describes you, I strongly recommend you carve out time to read The Advantage: Why Organizational Health Trumps Everything Else in Business by Patrick Lencioni. Forget the fads; The Advantage is the guidance you need. Here are some the book’s most insightful passages: