Six Steps To Lowering Your Total Cost Of Online Fraud By Jeffrey Liesendahl, Accertify
In 2007, e-commerce fraud cost U.S. retailers more than $3 billion in revenue losses. They spent billions of dollars more to combat the problem. Those losses have been growing each year by double-digit percentages, despite merchants' use of more anti-fraud tools and increased fraud staffing, putting pressure on retailers to find new and better ways of combating fraud.
Turning Shoppers Into Advocates By Herb Kleinberger, Melody Badgett, and Maureen Stancik Boyce, IBM
While retailers are heeding the daily drumbeat of pundits on the importance of focusing on the customer experience, a gap remains between what retailers are delivering and what shoppers expect. Retailers can close this gap by
systematically integrating knowledge of what their best customers want
and expect from their brand into every core operational decision.
Migrating To A Customer-Centric Point Of Service By Retail Anywhere This report focuses on the best-in-class retail methodology of upgrading legacy point of sale or point of service to the next generation POS processes that can support seamless order management, loyalty and guided selling, and faster payment acceptance. These are imperative for creating customer service efficiencies in a hyper-competitive retail environment.
SUBMIT CONTENT FOR THE RETAIL SOLUTIONS UPDATE Share your knowledge and experience with NRF's 98th Annual Convention & Expo attendees, as well as other retail professionals, by contributing an article to Retail Solutions Online's annual Retail Solutions Update print/online publication. Contributing an article to the Update provides an opportunity for you and your company to be positioned as industry experts. Click here to view submission guidelines. Please send questions or submissions to email@example.com.
RedPrairie Workforce Management Solution Improving workforce management is a universal theme across retail enterprises. Whether it is making store associates more productive, giving store and field managers the tools they need to optimize operations, or providing headquarters personnel with the enterprise-wide visibility and control to drive greater efficiency and profitability, workforce management is the key to economic success.
Product SheetRequest Information
Global Sourcing And Trade Management RockBlocks is a complete global sourcing and supply solution. The RockBlocks product suite supports the entire sourcing process from quotation to delivery, and manages every milestone in between. RockBlocks is fully functional out of the box but also offers powerful customization features that support any and all specific business processes.
Product SheetRequest Information
iTEK Hardware And Alliances iTEK sells bar code and POS equipment from most of the top equipment manufacturers. Our industry experience will help guide you to the best decisions on your bar code and POS hardware, software, and services choices.
Netkey Digital Signage Software Netkey offers a comprehensive suite of applications and management software for Digital Signage that simplifies development, administration, and operation. As the leading provider of customer-facing software technology, Netkey offers a comprehensive platform capable of supporting applications that can go beyond digital signage to include true customer interactivity.
This Webcast will teach you how to look at the customer store experience from the customer's point of view and how to leverage technology to make the experience match more closely with your brand. Ultimately it is far more than just taking names.
Having multi-functional in-store technology enables flexibility and adaptability. It allows a retailer to move or re-purpose systems to suit their needs, on demand. This kind of system format allows a retailer to move systems within a store, or across stores, or from a location that is shutting down and shift its purpose from POS to kiosk, to a marketing display, to even an all-in-one hospitality solution for instance.
As technology has evolved, the pace of business has dramatically increased, forcing companies to produce higher quality products, faster than ever before. Because it is a complicated element to measure, customer service can sometimes fail to keep pace with the strides on the production end.