Newsletter | February 27, 2018

02.27.18 -- The Perfect Storm Of Data Exploitation

Featured Editorial
Advice On Voice
From The Editor | By Erin Harris, editor in chief

In the upcoming March/April 2018 issue of Retail Executive, I dedicate my Viewpoint article to voice commerce, a topic we'll be covering more diligently as the technology progresses. As such, I caught up with Saeed Amidi, CEO of Plug and Play Tech Center and Retail Executive Editorial Advisory Board member, to get his take on the progression of the technology and how retailers should utilize it.

The Perfect Storm Of Data Exploitation
Guest Column | By Dennis F. Galletta, Katz Graduate School of Business at the University of Pittsburgh

It is practically indisputable that we are in the midst of a perfect storm for customer data to be stolen, sold, and exploited. There does not seem to be any improvement on the horizon, but I am optimistic breaches will slow significantly in the future. However, there is some bad news: Breaches will continue to increase for the next few years until three improvement areas are addressed.

Retail IT Insights
Tactics That Will Turn Customer Care Into A Profit Center
White Paper | By Radial

In the age of the consumer, every retailer must create the exceptional Amazon-like service experiences that consumers expect or risk going out of business.

For Retailers, The Future Of Payments Is Everywhere
Article | By Cayan

As e-commerce continues to grow, there's one thing that's clear for brick-and-mortar retailers: Consumers are no longer obligated to venture out to physical stores every time they want something. Yet, even as online giants like Amazon continue to grow, there's no reason for retailers to panic. It's clear that retailers who adapt and move into the future have a chance to thrive in today's retail environment by embracing new technology like mobility in payments.

How Vendor Compliance Improves Supply Chain Performance
A conversation with Greg Holder, Compliance Networks

Vendor compliance programs detect compliance problems and ultimately prevent them altogether, which has a critical impact on the supply chain. We connected with Greg Holder, CEO and founder of Compliance Networks, to learn more about how vendor compliance improves supply chain performance. Here's what he had to say.

In Case You Missed It
4 Logistics Trends That Will Impact Retail In 2018
Guest Column | By Kim McQuilken, Spend Management Experts

According to MasterCard SpendingPulse, U.S. retail spending — excluding automotive — was up 4.9 percent in 2017 compared to the same period last year. Assuming this momentum continues, following are four logistics trends you can expect to affect retail in the coming year.

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