It’s not just big tech brands that are pushing the AI agenda; retailers of all shapes and sizes are experimenting with this advanced technology to streamline operations and delight customers. But how are they actually using it? And how could they be using it more effectively?
Does your business have what it takes to tap into the growing online market? How are you responding to market trends — the growth of marketplaces, the proliferation of free shipping, and demand for frictionless returns — that will affect the distribution of these dollars?