Does your business have what it takes to tap into the growing online market? How are you responding to market trends — the growth of marketplaces, the proliferation of free shipping, and demand for frictionless returns — that will affect the distribution of these dollars?
Predictive analytics software is becoming more intelligent, more critical to retail success, and more common in the retail space; yet, there are still many important things predictive analytics can do that surprise retailers. Here are five of them.
North American consumers are exhibiting a shift in their shopping and delivery behaviors and preferences. What are the implications for e-commerce players? Following are insights and recommendations regarding what retailers can do to address consumers’ evolving desires and requirements to help drive conversions and customer loyalty.
RVCF, the driving force in retailer/supplier collaboration, will feature sessions dedicated to improving the flow of goods in the retail procurement cycle. The Spring Conference, scheduled for May 5 to 8 in Teaneck, NJ, is rich with informative sessions focused on improvement of the order fulfillment process like reducing disconnects or shipment errors resulting in chargebacks. This event will feature a full day dedicated to a “Design Thinking” exercise to encourage participants to “think outside of the box” when it comes to e-commerce returns. Also, included is a workshop on building an e-commerce performance scorecard using Tableau software.