Webinar | November 29, 2018

Transforming Customer Service With Artificial Intelligence

Source: Radial
AI-Artificial-Intelligence

(AI) and machine learning (ML) technologies will completely transform customer service over the next five years.

Watch this webcast with DestinationCRM and Radial to learn how AI can transform your customer service paradigm, including:

  • How enterprises can use the right blend of humans and machines
  • How the agent experience is evolving by using assisted AI during customer interactions 
  • How AI can identify continuous improvement and coaching opportunities with agents