Newsletter | February 12, 2019

02.12.19 -- Your Customer's Smartphone Has Omnichannel Superpowers

 
Featured Editorial
Your Customer’s Smartphone Has Omni-Channel Superpowers: Harness This Power To Build The Future Of Retail
Guest Column | By Matthew Bright, NFC Forum Retail and Payment Working Group Chair

We’re living in a mobile-first, omni-channel world. To be successful, brands and retailers need to adapt in ways that allow them to communicate effectively across the entire customer journey from pre-discovery to post-consumption. Time is of the essence because consumer attitudes and behavior have shifted in ways that make conventional approaches obsolete.

Retail IT Insights
Retailers Identify Keys To Successful Retail Delivery
White Paper | Radial

Consumer preferences are constantly evolving. As a result, retail delivery professionals are adopting technologies and best practices that support a seamless, streamlined experience at every customer touchpoint in the supply chain.

How Vision Technology Enhances The In-Store Experience
Article | By Nick Tabet and Darrell Owen, Datalogic

The in-store shopping experience must improve to keep customers coming back. Find out how image and vision technology can help create an effortless in-store experience.

In Case You Missed It
Rise Of The Machines: What AI Means For The Sales Floor
Guest Column | By Michael R. Solomon

Everyone is buzzing about AI these days, as well as they should. Machines that “think” for us already are transforming how we work, play, and shop. McKinsey tells us that some 29 million U.S. homes used some form of smart technology last year, and that number is growing by over 30 percent a year.

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