Contributed Editorial

  1. Deliver A Stand Out Shopping Experience Through Loyalty

    In an increasingly transparent operating environment, independent retailers must find innovative ways to advance the consumer experience as a means of competitive differentiation. By Doug Smith, director, product marketing, retail and distribution, Epicor Software

  2. 4 Reasons You Need To Take Blockchain Seriously

    Retailers are bombarded with so many new technologies it’s difficult to keep up. Each new tool or platform makes bold claims of transformative capabilities. By Sunny Lu, Co-founder & CEO, VeChain

  3. Putting Merchandising Execution In The Palm Of Your Hand

    Merchandising is the heart of any retail business. As consumers have countless ways to purchase products, whether in brick-and-mortar locations or across dozens of online retailers, there is increasing pressure on merchandisers to ensure a consumer experiences products the way a brand manager intended. By Stefan T. Midford, CEO, Natural Insight

  4. Why Facilities Management Is Key To Optimizing Retail Stores

    There’s no denying the retail industry is in a state of transformation, evolving in unprecedented fashion and adding the need for a shift in both basic and complex business practices in order to stay competitive. The lift is not light, but the risks associated with sticking with the status quo are devastating. By Tom Buiocchi, CEO, ServiceChannel

  5. How Data And Technology Will Keep You One Step Ahead Of The Customer

    It’s well known retailers who know their customers keep their customers. However, it’s much harder to grow and acquire loyal customers. With the shopper front and center and clearly in control, retailers need to apply what they know about their customers’ needs, wants, and behaviors to stay relevant. By Bill Peterson, Senior Director, Industry Solutions, MapR Technologies

  6. How To Improve Call Center Data Security Without Forgoing Customer Service

    Retail is one of the most frequently targeted sectors for data breaches. In fact, it is the industry with the largest single share of incidents investigated in Trustwave’s Annual Global Security Report for two years running. By Tim Critchley, CEO, Semafone

  7. The 4 Strategic Pillars Of Shopper-First Retail

    A few months ago, The New York Times published a feature story urging retailers to imagine the store of the future. By Matthew Eisnor and Armughan Javaid, Vice President, East Region Retail Vertical Co-Leads, SapientRazorfish

  8. 5 Ways To Enhance Your e-Commerce Inventory Management Process

    With the surge in the e-commerce, the need to employ appropriate inventory management practices for e-commerce warehousing has increased tremendously. By Kevin Hill, Quality Scales Unlimited

  9. Why You Should Embrace Dynamic Video Remarketing

    Big brother is watching. When consumers view a product online they will see that very same product appear in various places across the internet. By Sarah Nochimowski, marketing director, Treepodia

  10. The Growing Gap Between High- And Low-Performing Stores

    Retail is considerably different than it was 10 years ago, yet the tools and techniques used to identify store performance gaps haven't changed. By Logan Rodriguez, Director of Retail, Square Root