From The Editor's Desk
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Why Every Retailer Should Have an LP Awareness Program
2/13/2018
Mike Keenan, CPP, CFI, LPC, Managing Director, Retail Loss Prevention at TAL Global Corporation, is a firm advocate for awareness programs in retail. According to Keenan, one of the most critical components to a successful LP program is fully utilizing employees in supporting the company’s loss prevention strategy, as every employee can play a role in controlling loss and promoting safety. He states that a knowledgeable and well-trained employee will be more engaged; they will be better at executing processes; they will be more likely to comply with policies and procedures; they will be less likely to steal and more likely to report those who do; and they will be more committed to keeping themselves and those around them safe.
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Introducing The Retail Solutions Network
8/2/2017
We’re proud to introduce The Retail Solutions Network, a collection of robust, data-rich resources designed to help retailers become an indispensable part of their customers’ lives by delivering the personal experiences that constantly exceed expectations. Comprised of print and digital media, The Retail Solutions Network aids every member of the retail enterprise from the corner office to the store floor.
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An Introduction To Retail IT Insights
6/15/2017
The road to a customer-centric retail operation starts with IT. Robust, integrated systems are necessary to run a profitable business in the ever-evolving world of unified commerce.
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Pay Attention To Startups And D2C
4/6/2017
Ever since I returned from ShopTalk, I’ve dedicated time to learning more about the startups that exhibited at the show, as well as others in incubation labs around the country. You’ll read more about startups in the May/June issue of Innovative Retail Technologies.
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ShopTalk 2017: IoT And AI Dominate
3/23/2017
It shouldn’t surprise you to hear that ShopTalk 2017 was a hit. I walked away from the show more informed on the future of retail than when I was when I walked in. I suspect there are quite a few meetings and conversations taking place as retail execs share what they learned with their teams. In a nutshell, the content was top notch. Here are some of the sessions I attended and what I learned:
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Ensuring End-To-End Digital Transformation
3/8/2017
Our friend, Miya Knights, global retail technology director at Planet Retail, in partnership with Digimarc, just released an insightful report titled, “Harnessing the Power of Digital Transformation: The Ultimate Retail IT Therapy.” In her report, Knights explains the importance of harnessing digital transformation in omni-channel retailing. She writes, “Only through the digital modernization of their own automated systems will retailers truly be able to grow sales efficiently and enrich shopper engagement effectively at any and every physical and digital touch point.”
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Me2B = Personalization
2/22/2017
Forget B2B, B2C, and B2B2C. As the customer — specifically the Millennial and Gen Z segments — help shape the future of retailing, we’re in the throes of the “Me2B” economy.
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On Retail Jobs And Talent
2/2/2017
At last month’s NRF BIG Show, Executive Director of the NRF Foundation and NRF Senior Vice President Ellen Davis gave a talk about the Foundation’s RISEup initiative.
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What The Retailers Had To Say At NRF 2017
1/25/2017
Last week, my colleague, Matt, wrote about his take on virtual reality’s (VR) presence at the recent NRF BIG Show. Just as we predicted, VR, augmented reality (AR), AI, and more were top technologies showcased on the Expo floor. We spent plenty of time scoping out these and other technologies developed to help retailers improve store performance, personalize the shopping experience, streamline the supply chain, etc. We also spent quite a bit of time talking one-on-one with retail executives about their biggest opportunities and strategies for achievement in the weeks and months ahead.
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NRF 2017: Is Virtual Really The New Reality?
1/19/2017
The CES (Consumer Electronics Show) in Las Vegas typically serves as a precursor to the consumerist technologies that will filter into enterprise retail—and therefore be on full display at the NRF BIG Show—by the following year. So it goes that the virtual and augmented reality demonstrations that stole the show at CES 2016 last January were spiffed up with an enterprise twist and littered throughout the Javits Center at the NRF event last week.