From The Editor's Desk
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ICYMI: Consumer Expectations Soar: What Does It Mean For Retailers?
8/11/2016
In case you missed it, IRT recently hosted a webinar, Consumer Expectations Soar: What Does It Mean For Retailers?, featuring Jim Bengier, chief customer officer at Bridge Solutions Group and John Stelzer, senior omni-channel strategist at IBM about how retailers are meeting consumers’ expectations. The webinar was insightful and packed with some pretty alarming stats.
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Think You Know Retail Tech?
8/3/2016
Our 2016 Retail Tech Spending Report left no doubt that this would be a big year for mobile device adoption, wireless networking infrastructure improvements, and the advance of cloud computing. Will those trends continue into 2017? We’ll need a few minutes of your time to find out.
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Study Demonstrates EMV’s Protection Of Consumers
7/21/2016
Mexico has a longstanding reputation for being a safe haven of fraud. Further south in Brazil, international press coverage of Rio’s stint in the international Olympic limelight has been tinged with stories about that country’s undesirable fraudsters. According to new research from ACI Worldwide and Aite Group, those reputations aren’t without merit. According to the study, 2016 Global Consumer Card Fraud: Where Card Fraud Is Coming From, 56 percent of consumers in Mexico experienced card fraud in 2015. Just shy of half of Brazilian consumers were victims of the crime.
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Active Shooters: Are You Prepared?
7/7/2016
Last month, I attended NRF Protect. The show was held in my stomping grounds of Philadelphia, and as usual, the show was packed with solid sessions and an Expo floor filled with technologies that, quite frankly, aid the entire organization. I attend the show every year, and I always leave with actionable insights to bring back to our readers. But this year I exited the Convention Center feeling exceptionally informed, largely because of one single session — a session centered on the importance of training and practical planning should an active shooter enter the premises.
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How Close Are We To Seamless Digital Commerce?
7/7/2016
For all the “smarts” of our smart devices—think phones, tablets, and TVs—our consumption of digital content and our digital interaction with brands and our peers still happen in a surprisingly disjointed way.
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Timely Retail Topics: Mobile SaaS, Commerce-As-A-Service, Fulfillment
6/30/2016
Innovative Retail Technologies is a full-scale media resource dedicated to helping retailers make informed decisions about pragmatic innovative retail technologies, and we deliver content via a wide range of formats.
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Are Your Ready To Double Your Wages?
6/23/2016
It’s commonly held that the maintenance of a retail workforce consumes a double digit percentage of total revenue—in some cases north of 20 percent. In foodservice and hospitality segments that figure can climb to 30 percent.
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Where Retail Apparel Meets Airport Security?
6/9/2016
Bodylabs and 3DPrint.com are holding a jointly hosted webinar on June 23 called How to Use 3D Body Imaging to Innovate In the Apparel or Footwear Industry. Jon Cilley, Chief Evangelist and Director of Marketing for Body Labs, will discuss the company’s research and the potential for 3D technology to change the clothing and footwear industries.
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Shoptalk 2016: Believe The Hype
6/2/2016
In the weeks leading up to Shoptalk, “the nextgen commerce event” held in Vegas last month, it seemed as though not a day went by without receiving an electronic update announcing the newest big-name company to join the impressive and ever-growing speaker lineup. Like many people who attended Shoptalk’s inaugural event, I had high expectations for the show based on, well, hype. After all, Shoptalk’s creators are the minds behind the Money 20/20 juggernaut, so I was excited to see for myself the show that promised to deliver what nextgen commerce actually means for the retail industry and the customer experience.
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The Sacrifice Of Building A Brand
5/26/2016
I wasn’t familiar with Hammitt when I sat down with Tony Drockton at SuiteWorld, NetSuite’s annual customer conference, last week in San Jose. A minute hadn’t passed before I ascertained that Drockton lives up to the “Chief Cheerleader” title printed on his business card. The guy is a juggernaut, hell-bent on reinventing the way women shop for and enjoy their high-end handbags.