Marketing Ops Magazine
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Omni Channel Retailing | 2017 IRT Retailer Innovation Awards
11/28/2016
Recognizing that its customer base—which skews to older, affluent customers—is increasingly using smart phones, tablets, and mobile apps, Orvis has gone full-on mobile in its stores. With its Aptos Store POS system, the merchant is delivering on its “endless aisle” promise to customers and improving the engagement through digital.
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Retail Tech Spending 2016
10/21/2015
As the groundwork for enterprisewide data visibility falls into place, a game of connect-the-data dots is playing out in stores.
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Inside Crate and Barrel’s Significant Store Labor Efficiency Gains
12/17/2013
After a human capital management software implementation, store labor efficiency gains amplify success at Crate and Barrel. By Matt Pillar, editor-in-chief, Integrated Solutions For Retailers
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Are You Maximizing Your Mobile Potential?
7/22/2013
Mobility is making a huge impact on how retailers deal with everything from inventory visibility to customer experience — with the ultimate goal of increased sales.
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Smartphones — Shifting Power Back To Retailers Through Localized Data
11/16/2012
Smartphones allow retailers to know where customers are and how they are interacting with the product.
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Evolving HCM Solutions And Opportunities For Retailers
11/16/2012
Human capital management (HCM) solutions offer retailers the unique ability to increase productivity and customer service at the same time.
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Store Audits: Minimizing Shrink And Maximizing Value
10/22/2012
Loss prevention technology enables successful store audits.
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The Annual Small To Midsize Retail Research Supplement
10/22/2012
According to IDC Retail Insights, small to midsize retailers are more responsive to customer-driven change when they embrace social, mobile, cloud, and big data analysis.
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American Sale Uses SMS To Coordinate Deliveries
10/19/2012
Delivery and installation customers don’t have to sit around waiting with the company’s new SMS delivery notifications.
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Optimize Your Social Media Strategy
10/19/2012
There’s a goldmine of consumer insight in social media, and modern business intelligence tools can help you tap a vein.