Retail Industry Videos

  1. The State Of IVRs In 2018 - Speech-Enabled IVRs Are Thriving
    5/7/2018

    Many organizations' customer service efforts have relied on interactive voice response (IVR) systems for decades, even as newer channels have emerged to expand customer self-service. But IVRs have evolved well beyond their simple menu-based origins to incorporate new technologies that are incredibly well suited to modern smartphones and thus offer greater flexibility and efficiencies for serving customers.

  2. Tech Trends Driving Omnichannel Profitability In 2018 And Beyond
    5/7/2018

    In 2018’s hotly competitive omnichannel retail environment, it’s back-end functions like inventory optimization, fraud prevention and the evolving role of store associates and customer service representatives that are the rising stars where retailers can maximize efficiency and profits. 

  3. A Forecast For Profits - Avoiding The Costly Consequences Of Poor Inventory Management
    5/7/2018

    In today's omnichannel environment, optimizing inventory across multiple stores and distribution centers is an enormous challenge impacting a retailer’s bottom line. According to research from retail analyst firm IHL Group, retailers are losing up to $1.75 trillion in overstocks and out-of-stocks every year.

  4. How Blind ASN Carton Receiving Creates Lost Sales And Excess Inventory
    3/15/2018

    Greg Holder, CEO of Compliance Networks, explains how blind receiving of cartons via ASNs creates inventory stock outs, excess inventory and lost sales.

  5. The Fundamentals Of Bad Mobile Device Batteries And How To Prevent Them From Hurting Your Mobile Operations
    11/2/2017

    Today retail runs on mobility and mobility runs on batteries. Listen in on this podcast to learn more about how having the right batteries for your retail mobility solution is key.

  6. Ecommerce Is On The Rise: How Does Packaging Need To Perform?
    10/11/2017

    Hear from a group of experts on how your packaging can perform well in all situations while minimizing material usage.

  7. Optimizing Packaging For The Demands Of Parcel Shipping
    10/11/2017

    Hear from a group of experts how you can better optimize your packaging to meet the demands of retail parcel shipping.

  8. Introducing Batteries-as-a-Service
    5/25/2017

    Listen in as IRT’s Chief Editor, Erin Harris, talks to GTS’ VP of Marketing, JR Rodrigues, about some of the next-gen ways retailers can leverage batteries to run their operations more effectively.

  9. WFM In 2016: Cloud, Compliance, And Collaboration
    10/5/2016

    Innovative Retail Technologies’ most recent survey of retail execs finds a market ripe for the adoption of cloud-based workforce management applications, tepid confidence in workforce compliance, and increasing collaboration among HR, store ops, and associates.

  10. Retail Executives Tell All: Their Top Priorities For Keeping Stores Relevant
    9/29/2016

    A recent study commissioned by Aptos and conducted by GatePoint Research explored retail executives’ top priorities for technology investments that will help keep their stores relevant in the digital era. The research revealed that retailers perceive they are facing a multitude of pressing challenges, and consequently they have identified different priorities that will clearly compete for attention, resources and budget.