Articles From Integrated Solutions For Retailers
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WFM/HCM: Driving Growth With Big Data
4/22/2013
As workforce management continues to evolve, retailers are using Big Data to leverage WFM/HCM solutions to enhance the customer experience and drive sales.
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Real-Time Store Ops Analysis — From A Receipt Printer?
4/22/2013
Moe’s Southwest Grill franchisee gets far-ranging, real-time data analysis from a cloud-based service that pulls data from its receipt printers.
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POS Integration Drives Growth For Chocolatier
3/21/2013
POS-agnostic dashboard pulls data from multiple POS systems, accommodates fast growth and flexibility for Rocky Mountain Chocolate Factory.
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Loehmann’s Fuels Omni-Channel Expansion With BI
3/21/2013
The iconic NYC-based off-price apparel retailer is using BI (business intelligence) to drive its decision making, putting a tumultuous time behind it. With a history that dates back to 1921, it’s no surprise that Loehmann’s had a lot of data. In fact, it had more than 10 years worth of data — from merchandising and sales to CRM — stored in what Thayer calls a very wellorganized data warehouse with solid rules governing its integrity. Within that data lay the opportunity to conduct the kind of business discovery that would reveal the kind of information — from sales trends to basket analysis — that could contribute to the rapid turnaround it needed.
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Wake Up From The Cross-Channel Nightmare
1/23/2013
Back end retail systems often struggle to keep pace with front office and consumer demands. That’s playing out right now in the cross-channel retail supply chain.
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The Fine Line Between BI And BS
1/23/2013
I’ve been talking about retail BI (business intelligence) a lot lately, and I’ve been writing about it even more. Much of the conversation is with BI solutions providers. What a diverse cottage industry this big data conundrum has born.
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Mobile Devices, Mobile Apps: The Bookends Of BI
11/16/2012
In the simplest terms, retail business intelligence is the collection, processing, and organization of information in a way that promises a return on the data capture investment. It’s a systems and discipline-agnostic, data-driven approach to improving a wide range of operations, from loss prevention to customer management.
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Excellence At Every Touchpoint In The Connected Retail Experience
11/16/2012
A single view of the customer is imperative for retailers to completely understand and serve them.
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Survey Results Show Need For Retail BI
11/16/2012
Innovative technology, particularly business intelligence (BI), is becoming a central priority in retail organizations.
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Retail Business Intelligence: Where To Start
10/22/2012
Identifying what data provides the most immediate benefit and equipping managers and associates to use it efficiently are the foundations of your business intelligence strategy.