RAMP Mobile Technology Series

1. Mobility Will Drive The Miami Dolphins' Customer Experience 10/24/2013

   The NFL live experience is challenged by the increasing quality of the at-home experience. Still, there is nothing like attending an NFL game live, and the Miami Dolphins aim to make the experience in their stadium the best it can be. Put in charge of the fan experience from a technology standpoint is Tery Howard, SVP and CTO with the club. Here we will discuss how mobility and loyalty tie in with the fan experience now and into the future.

2. How Mobile Helps JetBlue Take Off 10/17/2013

   JetBlue is built on providing an exceptional customer experience. A large part of the company’s success relies on the mobile customer experience, since most of the consumer interactions take place away from home. Here we ask Jonathan Stephan, head of mobile and emerging technologies at JetBlue, a few questions about his approach to mobility and how it works for all types of retail.

3. Location-Based Marketing Is More Than Just Mobile Advertising 10/10/2013

   Asif Khan, founder and president of the Location Based Marketing Association (LBMA), is an expert when it comes to location-based and mobile marketing. To Asif, “Location based marketing is the intersection of people, places, and media.” 

4. How Mobility Is Changing Retail 10/4/2013

   Christina Garcia, Senior Manager Retail Systems at OfficeMax, took an interesting route to working with mobility in the stores. She started as an engineer doing web development and managing ecommerce sites and later joined OfficeMax in the ecommerce department.

5. Mobility — Fueling The Store Of The Future 8/22/2013

   Technology is driving change throughout the retail enterprise, and mobility in the store is a huge part of this change.

6. Welcome To RAMP — By Retailers, For Retailers 8/27/2013

   We are thrilled to be working with Integrated Solutions For Retailers and Jameson Publishing. In the past three years, RAMP has become a key resource for retailers, from front-end marketers to back end IT and payment executives. We look forward to our partnership to help both of our organizations continue to bring critical resources to the U.S. retail market.

7. RAMP: Insight From The Experts 7/17/2013

   While event organizers “ramp up” for another RAMP Advanced Commerce and Mobile Retail Services Summit (October 28-30 at Chicago’s Hyatt Regency McCormick Place), we’re pleased to announce a new series of contributed columns and Q&A articles from members of the RAMP Retail Advisory Board.