Retail IT White Papers

  1. Fashion Retailer’s Stairway To Customer Experience Nirvana: Deploying A Coherent Omnichannel Strategy
    2/22/2016

    The malls and shopping centers of America are littered with the ghosts of fashion retailers that once ran a thriving business–Fashion Bug, Cache, Casual Corner. Whether it was ecommerce, larger competition, a recession or the failure to embrace a new technology or fashion trend, they found themselves unable to adapt.

  2. A Single Commerce Platform for Omnichannel Retailing
    1/2/2016

    How a unified approach accelerates the journey to omnichannel, creating competitive advantage along the way

  3. The State Of Retailer-Vendor Supply Chain Relationships
    11/23/2015

    The consumer goods to retail supply chain has clearly been the most prominent and quite arguably the most important sector of the supply chain for decades.

  4. Turning Your ERP Inside Out
    11/20/2015

    Today’s consumers have never had more options for researching and purchasing products. Online sales and new digital channels provide virtually unlimited assortment, price transparency and visibility to the opinions and experiences of millions of shoppers around the world. Ubiquitous information on demand has raised consumer expectations of businesses.

  5. Commerce Convergence: Closing The Gap Between Online And In-Store
    10/19/2015

    Retail is not about channels, it's about solving problems. Retailers understand that digital needs to influence all touchpoints, and support all aspects of the shopping journey.

  6. The Ten Commandments Of Omnichannel Retailing, Revisited
    10/15/2015

    Eradicating the plague of channel-specific data disparity is at the crux of the omnichannel brand promise. Integration has proven an unworthy antidote.

  7. Enterprise Mobility In An Omnichannel World
    5/20/2015

    These days, businesses use more mobile devices and handheld computers than ever before. Enterprises rely on these devices to provide the data they need to operate intelligently and efficiently. The growth in enterprise mobility is directly related to the need to adopt omnichannel strategies.

  8. Smart Print Engines Solve Problems: Key Considerations For Selecting The Right One
    5/19/2015

    The print engine is the heart of any print-and-apply labeling system, and selecting the right one for your application can mean the difference between a successful installation and one that causes costly downtime because of mechanical failures or print quality issues.

  9. Track/Trace Solutions For the Logistics Supply Chain
    4/2/2015

    Consumer satisfaction with the quality of your products is clearly important, but the service you provide before and after the sale is equally important to any business, but often overlooked as benefiting the bottom line. However, providing efficient tracking and tracing of shipped products enhances customer loyalty and your company image. Obviously, satisfied customers are a company’s greatest asset.

  10. 13 Keys To Retail Vendor Compliance
    2/27/2015

    Retail vendor compliance is a complicated, and at times controversial subject. Controversial obviously because consumer goods manufacturers are generally not happy about paying penalties for non-performance – even if well deserved – and there is no question that there have been examples of retailers running programs that appear abusive to some suppliers.