Mike Maher, co-founder and CEO of Taylor Stitch and Aura Nelson, senior manager consumer insights for Wolverine Worldwide took time to talk customer feedback with RetailOperationsInsights.com, covering everything from what can be accomplished with customer surveys to the best way to analyze the data they generate to make better customer-informed buying decisions.
Maintaining accurate, standardized product data across all channels is a priority, as consumers have learned to expect a seamless retail experience. Sam Copeland, vice president of merchandising operations for Office Depot, Inc., took time to discuss why expanding assortments and the demand for personalization are placing additional emphasis on the need for centralized master data.
The Internet of Things (IoT) is, realistically, still in its infancy. Sure, IoT is already making a mark on retail, but what does IoT’s future look like? Michelle Covey is Vice President of Apparel and General Merchandise for GS1 US, the organization best known as the administrators of the UPC barcode but on that also helps retail companies leverage RFID for inventory visibility.
Listen in as IRT’s Chief Editor, Erin Harris, talks to GTS’ VP of Marketing, JR Rodrigues, about some of the next-gen ways retailers can leverage batteries to run their operations more effectively.
Think you know everything about batteries’ effect on your retail organization? Think again. Listen in as JR Rodrigues, VP Marketing at Global Technology Systems, talks innovation in battery technology with Innovative Retail Technologies’ Chief Editor, Erin Harris. They cover what’s truly new and different in battery and charger technology and why you can’t afford to overlook it.
From heartbreak to hope: The remarkable journey forward of a community in crisis and the volunteers who are helping to pave the way.
Listen in as Andrew Bagrin, founder and CEO of My Digital Shield, talks to Innovative Retail Technologies’ Chief Editor, Erin Harris, about four important ways small to midsize retailers can and should secure their businesses against hackers and cyber-attacks this holiday shopping season.
Listen in as Molham Aref, CEO and Kevin Sterneckert, Executive VP of Marketing at Predictix talk to Innovative Retail Technologies’ Editor in Chief, Erin Harris, about how machine learning is used in retail and how it improves merchandising and supply chain operations. During this insightful podcast, Aref and Sterneckert define machine learning and outline the benefits for retailers who adopt it to improve the decision-making process.
With the ever-increasing impact of digital channels on consumer behavior, retailers need better tools and approaches to remain competitive.
In RSR's latest Omni-Channel Benchmark Report, you'll learn whether new view of the retail shopper translates into retailers finally taking definitive action, or makes significant progress in achieving an omni-channel strategy.
Small to midsize retailers (SMRs) have an advantage — size — and agility and nimbleness to consistently meet consumer needs. Or do they? This report describes some of the common capabilities that retailers possess in order to create and capitalize on agility to outperform the competitive field. This year we ask several IDC Retail Insights experts what they recommend small to midsize retailers do in several key functional competency areas.
The In-Store Systems and Operations resource center focuses on products and content in the Kiosk, Digital Signage, Merchandise Management, Payment Processing, POS Peripheral, POS Solution, Workforce Management, Task Management, and In-Store Mobile Technology.
Kiosks and Digital Signage include in-store and exterior displays of any scale that utilize unique features, graphics, tablets, displays, and other technology to attract customers and/or allow them to interact with products. These displays can include point-of-purchase displays, retail display kiosks, and interactive kiosks.
Merchandise management software helps retailers manage merchandising, inventory control, sales promotion, and other topics. Merchandise management solutions allow you to analyze, order, price, and distribute your inventory throughout your channels, often with real-time data. Many merchandise management solutions integrate with ERP systems and other common software.
POS Peripherals and POS Solutions encompass the large range of POS hardware and software that is available to retailers. POS peripherals include cash registers, cash drawers, receipt printers, mobile printers, tablets, handhelds, rugged devices, and more. POS solutions encompass the different types of POS software that is available including on-premise, software-as-a-service, and hybrid services.
Workforce Management and Task Management software provide retailers with a way to electronically approve, execute, and verify tasks, track employee time, schedule and monitor shifts, predict shift requirements, and much more.
SATO, a leading global provider of Auto-ID solutions that empower workforces and streamline operations, announced that SATO Holdings established a 100% owned sales subsidiary SATO Taiwan Co., Ltd. The new company will begin sales from February.
Alton Lane is an innovative provider of men's professional and social attire. Their approach is built around delivering personalized experiences and fully customized garments to their clients. Watch the Alton Lane leadership discuss their company's growing success with NetSuite.
Lovesac is an innovative retailer selling patented furniture products with a focus on customer love. Watch the Lovesac leadership team share their story and discuss how they leverage NetSuite’s technology to support their customers and their products, including their use of NetSuite’s retail point of sale solution, SuiteCommerce InStore.
Wingtip has deployed NetSuite’s ecommerce and point-of-sale solutions to unify all of its customer touchpoints and natively integrate with its existing NetSuite ERP, CRM, order and inventory management.
Join JJ van Oosten on a journey through the (digital) transformation of the food retail sector. He explains why the food retail sector is ready for transformation and why you should act now. See why Omnichannel is helping to drive customer focus and help customers to make better decisions. Learn why customer obsession is so important to master and win the digital transformation journey.