Omni-Channel Resource Center
FEATURED OMNI-CHANNEL CONTENT
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![Credit Card EMV Chip]( "Why Brands Are Launching Their Own Credit Cards (And 10 To Check Out)")
Why Brands Are Launching Their Own Credit Cards (And 10 To Check Out)The highly competitive world of retail means businesses must find ways to create customer loyalty. Launching a credit card gives a brand the ability to pass out member points for purchases all over, offer higher perks for shopping in the establishment, and keep the business’s name at the forefront of consumers’ minds.
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![Omnichannel eCommerce]( "How To Promote Your Website In Your Global Retail Strategy–Omni-Channel Edition")
How To Promote Your Website In Your Global Retail Strategy–Omni-Channel EditionOur digital experience has become a big part of our lives. So it's no wonder that many retail brands have incorporated part of it in their global strategy. Gartner reported that 50% of big companies and organizations "failed to unify engagement channels," which ruins the customer experience. Your user interaction is crucial as it can increase your customers or diminish them.
OMNI-CHANNEL INDUSTRY PODCASTS
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Introducing Batteries-as-a-Service
Listen in as IRT’s Chief Editor, Erin Harris, talks to GTS’ VP of Marketing, JR Rodrigues, about some of the next-gen ways retailers can leverage batteries to run their operations more effectively.
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Big Benefits In Mobile SaaS
Not only does mobile SaaS (Software-as-a-Service) empower the retail workforce, it also saves money and improves the customer experience. Listen to this Innovative Retail Technologies podcast as GoSpotCheck's CEO and Co-Founder, Matt Talbot, explains how.
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Why Commerce-As-A-Service Is Redefining Omni-Channel Retailing3/14/2016
Arthur Lawida, president of CommerceTools, talks to Erin Harris, chief editor of Innovative Retail Technologies, about commerce-as-as-service and why it’s a smart model for retailers struggling to excel in omni-channel retailing. Lawida explains commerce-as-a-service in detail and how it’s redefining the way retailers operate their businesses.
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The 4 Components Of Omni-Channel Retailing3/8/2016
Many retailers fancy themselves true omni-channel retailers, but many lack some of the crucial components necessary to claim omni-channel. During his podcast with Innovative Retail Technologies’ Chief Editor, Erin Harris, Manish Chowdhary, founder and CEO of GoECart, lists the 4 necessary components of omni-channel retailing. And, he explains the technologies necessary to achieve it.
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Commerce Of Caring: Season 01, Episode 01: Liberia3/7/2016
From heartbreak to hope: The remarkable journey forward of a community in crisis and the volunteers who are helping to pave the way.
RETAIL RESEARCH SUPPLEMENTS
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Albertsons Companies continues to transform its customer shopping experience and deepen customer relationships announcing today a new, simplified loyalty program providing more value and ease than ever for the retailer’s 38 million loyalty members.
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SoundCommerce, the composable retail data platform, announced it has been selected by Hearst, one of the nation’s largest global, diversified information, services and media companies.
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CommentSold, a leader in video commerce technology, is thrilled to announce the launch of PopClips, a cutting-edge feature that brings shoppable videos on all its platforms, including Videeo for Shopify, Popshoplive and CommentSold.
OMNI CHANNEL RETAILING
The Omni-Channel retailing solution center is focused on helping retailers create a more concentrated and seamless consumer experience across all channels. These retail channels include mobile, computers, brick-and-mortar stores, TV, radio, mail, and more. Reaching all these channels and providing the same consumer experience often requires new and advanced technologies designed to manage the Omni-Channel experience and control the retail supply chain.
Business intelligence (BI) and data analytics, Ecommerce solutions, marketing and loyalty programs, payment security solutions, and all supply chain and inventory management solutions often fall under the Omni-Channel category. BI and data analytics include the software and solutions used to capture and analyze data collection by retailers. Ecommerce is the internet-based component of Omni-Channel retailing, often in the form of a website or application.
Marketing and loyalty programs cover loyalty cards, rewards programs, online marketing, targeted marketing, and more. Supply chain and inventory management solutions normally tie the channel together, allowing retailers to track and control their inventory and re-stocks in order to provide accurate stock levels no matter where customers are shopping.
OMNI-CHANNEL INDUSTRY NEWS
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GoECart Announces Rebrand And Name Change To Pulse Commerce6/6/2017
GoECart, the leading enterprise order & inventory management platform for mid-market merchants, today unveiled its corporate rebranding right in time for the IRCE trade show in Chicago. Going forward, the company will be called Pulse Commerce, reflecting its mission to level the omnichannel playing field for merchants.
- InComm Partners With Wakefern Food Corp. To Expand Gift Card Programs
- Voxware Study Finds Early Holiday Shoppers Have Highest Expectations For Order Fulfillment
- AML’s New Vehicle-Mounted Computer Features The Android Operating System And A More Intuitive User Interface For Vehicle And Fixed-Mount Applications
- Tasteful Garden Chooses GoECart To Cultivate Sprouting Growth
OMNI-CHANNEL INDUSTRY VIDEOS
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WFM In 2016: Cloud, Compliance, And Collaboration
Innovative Retail Technologies’ most recent survey of retail execs finds a market ripe for the adoption of cloud-based workforce management applications, tepid confidence in workforce compliance, and increasing collaboration among HR, store ops, and associates.
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Retail Executives Tell All: Their Top Priorities For Keeping Stores Relevant
A recent study commissioned by Aptos and conducted by GatePoint Research explored retail executives’ top priorities for technology investments that will help keep their stores relevant in the digital era. The research revealed that retailers perceive they are facing a multitude of pressing challenges, and consequently they have identified different priorities that will clearly compete for attention, resources and budget.
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Consumer Expectations Soar: What Does It Mean For Retailers?
Prepare yourself for the new retail. In 2016 IBM surveyed 1,500 U.S. consumers aged 13 to 60+ to (1) find out what today’s consumers consider most important when choosing where to shop and (2) compare those results to a similar study done in 2011.
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A Look Inside Ascena Retail Group And How They Are Modernizing And Mobilizing Retail IT With VMware
In this webcast you will be introduced to the digital world of Ascena Retail Group, which operates Justice, Maurices, Catherines, Dressbarn, Ann Taylor and Lane Bryant, and how they are using innovative technologies to modernize and mobilize retail IT to transform back of store operations, increase employee productivity, and enhance customer engagements.