How To Drive Retail Operations Excellence

By Integrated Solutions For Retailers magazine

Mid-sized large retailers have become quite proficient at implementing point solutions that improve operational efficiencies in specific disciplines. Function-specific managers in any of several departments typically champion these projects - merchandising implements a planogramming application; marketing builds an ad campaign management tool; LP introduces a point specific vendor compliance initiative; the supply chain group implements RFID in hopes of gaining inventory visibility and combating out-of-stocks. Meanwhile, store operations personnel attempt to orchestrate the store-level execution of these (and more) initiatives.