Retail IT Featured Editorial

  • VIP Experiences That Build Loyalty In Luxury Retail
    VIP Experiences That Build Loyalty In Luxury Retail

    Luxury shopping is an experience all its own. Included in the unique ecosystem of retailers catering to the very wealthy are loyalty programs. Many recent program launches come from companies realizing that they need assistance building loyalty among affluent millennials, a subset that spends north of $2 trillion annually. While stores are focused on rewarding their VIPs, the benefits are more high-flying than discount coupons and special events.

  • 3 Realities About Your Baby Boomer Shoppers That Will Help You Win Them Over
    3 Realities About Your Baby Boomer Shoppers That Will Help You Win Them Over

    Baby boomers — those customers between the ages of 54 and 72 — are predicted to increase their spending by 58 percent to $4.74 trillion over the next 20 years. That's far more sales growth than millennials, whose spending will grow by only 24 percent. With an estimated 75.4 million baby boomers in the United States, retailers can't afford to ignore this segment of the population.

  • Exploring Defect Management To Make The Most Of It
    Exploring Defect Management To Make The Most Of It

    Defects are a tester’s worst nightmares. Although quality assurance (QA) experts ensure that apps are free from defects, yet eliminating them completely from a system is impossible. Thus, developers and testers work efficiently to make software products as robust as possible. So defects can appear at any point in time while using the app after being rolled out to the users, or while it is still production. Previously, all the defects were recorded manually, or by using excel sheets. With digital transformation taking all over the software industry, development teams are provided with a proper defect management system that records all of their defects and provides a platform to improve the quality by removing these defects.

  • U.K. Consumers Maintain Strong Interest In Cash Payments
    U.K. Consumers Maintain Strong Interest In Cash Payments

    Even consumers who prefer to pay for purchases with non-cash alternatives such as credit cards and digital wallets still use cash regularly, according to recently published research of U.K. consumers and small businesses. While the preference for cashless payments has grown, there is still a strong interest in using hard, cold cash in many situations. The study, conducted by the U.K.’s Payment Systems Regulator (PSR), found that 69 percent of consumers prefer to use payment cards, but 83 percent had paid with cash for a purchase within the past week.

  • 4 Ways To Use Pop-Ups’ Popularity To Boost Your Brick & Mortar Strategy
    4 Ways To Use Pop-Ups’ Popularity To Boost Your Brick & Mortar Strategy

    Pop-up stores are a popular way to freshen brick and mortar presence as well as to physically connect e-commerce retailers to their customers. They have been around for a few years, but they have steadily become increasingly popular.

  • The Impact Of ‘Software Quality’ In Banking Apps
    The Impact Of ‘Software Quality’ In Banking Apps

    While consumer information is very critical, banking apps are designed to provide security from cyber threats. Throughout the software development lifecycle, testers and developers work in harmony to make quality the most important aspect of their products. besides being good at performance, scalable and reliable, these apps have to meet security standards to keep all information safe and secure.

  • Implementing A POS System: What Your Staff Should Know
    Implementing A POS System: What Your Staff Should Know

    While shopping for a POS system takes a lot of research and the right investment, one of the most important parts of getting a new POS system is implementing it into your current operations. Once you’ve introduced your system to your business, it’s essential to train your staff and make sure they know how to make the best of its capabilities.

  • Employee Theft Costs UK Convenience Stores £20 Million
    Employee Theft Costs UK Convenience Stores £20 Million

    Everyone knows theft is a big problem in retail. Not only do shop owners have to guard against shoplifters and scammers, but the sad reality is retailers also must constantly deal with employee theft.

  • Insights From The Gartner Supply Chain Conference: Digitization And Intelligence Pave The Road To Customer-Centric Supply Chains
    Insights From The Gartner Supply Chain Conference: Digitization And Intelligence Pave The Road To Customer-Centric Supply Chains

    It’s time for supply chains to break out of the mindset of being led by the transaction. The message resonated when Gartner’s Tom Enright and Bart DeMuynck presented a look into what’s on the horizon as supply chains grow more intelligence-driven and begin to utilize those insights to serve customers in new and innovative ways.

  • Overcoming E-commerce Challenges Through Software Testing
    Overcoming E-commerce Challenges Through Software Testing

    E-commerce applications are commonly used by online business applications for selling and buying products. In the 21st century, digital shopping has taken back the brick-and-mortar stores. Just like other applications, e-commerce software supports business operations like online funds transfer, inventory and supply chain management. Developers devise strategies to introduce user-friendly features to enhance user experience.

  • Are Testing Tools Influencing Your Thought Process?

    Imagine being trapped in a place where you are constantly working hard with the maximum concentration. Now imagine that by the end of the day you realize that despite all the hard work you did, there is nothing in your credits and someone else takes credits of all your hard work and efficiency. Pretty horrible, Right? Believe it or not but that’s exactly what most of the automation testing tools are doing with you. 

  • Real Estate Tools And Software: 7 Best Tools To Boost Your Real Estate Business

    Managing your business requires proper tools and software. In the era of technology, when everything is being automated, businesses need to adopt them without thinking for a second. When it comes to real estate business, a plethora of tools and software can offer realtors a number of benefits. From lead generation to property management and video editing to expense tracking, these tools and software can help them without being laid off.

  • 5 Reasons Your Business Should Offer Gift Cards

    If you didn’t offer gift cards this past holiday season, you might have missed out on a great opportunity to boost your sales revenue. In 2015, around 73% of adult Americans purchased at least one gift card during the holiday season. In Canada, 87% of adults have both purchased and received gift cards. The same research states that the majority of consumers enjoy receiving gift cards because they can then pick the gift they really want. The benefits of having a gift card & loyalty program at your business are substantial!

  • Why Accessibility Testing Is Important

    Accessibility testing is a subset of usability testing that is performed to ensure that application being tested is usable by people with disabilities (physical, vision, cognitive, hearing, etc.). According to the World Report on Disability (WRD), more than 1 billion persons in the world have some form of disability. People with disabilities face numerous challenges and one of them is unemployment.

  • Role Of Test Automation In Retail Digital Transformation

    Businesses are evolving at a breakneck speed and with growing digital transformation, everything is becoming automated. Rapid software launches are the demand of this era along with quality features. Moreover, customers expect that the applications provide a seamless user experience. In the retail industry, POS, e-commerce, mobile payments, data analytics for consumer behavior, etc. are the new trends. Automation testing helps to manage huge test volumes and earn profits from digital transformation. It is not possible to achieve the desired results in the current era without opening doors to automated testing.

  • Driving Retail Sales And Loss Prevention Through Technology

    It all began in 2015 with some regional grocery chains. The primary reason for this was that store management felt their grocery consumer base would perceive a level of retailer distrust through the installation of traditional looking EAS gates. Our response was a dual-purpose, industry-first Media Portal - EAS Gate, a 72” tall sleek attractively designed housing with two digital signs playing intriguing content for customers and asset protection for the store.

  • 5 Retail Trends For Improving The Customer Experience In 2019

    Retail is undergoing a major sea change as retailers reshape the shopping experience. As consumers become more demanding thanks to the conveniences of online shopping, savvy retailers are making strides to replicate – or even surpass that experience – at physical locations. Retailers who make customer-centric decisions, investing in stores, technology, fulfillment and customer service teams will stand to profit.

  • Technologies That Engineers Must Master This Year

    With the beginning of 2019, we have witnessed many interesting technologies that are going to shape the methodology systems are designed in this year.

  • 2018 Retail IT Trends Recap, and 2019 Predictions

    Here are the top three trends happening in retail this year and our predictions for what’s going to be big next year.

  • Coach Joins Burberry And Gucci In Dropping Fur Products. How Retailers Facing Changing Customer Demands Can Leverage Predictive Analytics

    Coach has recently announced that the company will no longer be selling fur products for ethical reasons. The decision came after similar announcements from other fashion retail competitors such as Gucci, DKNY, Versace, Burberry and Columbia Sportswear. The decision to drop fur, or any other category/sub-category of product, isn’t an easy one for retailers, especially those in high-end fashion retailing. It means asking a lot of questions to understand what would happen and what the implications could mean for the business. Questions that involve the kind of data that people can’t process without the right tools and solutions. Generally speaking, we know that there are two main routes dropping fur could go for a fashion retailer:

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