Retail IT Featured Editorial

  • Personalization: Shoppers Will Share Data But Trust Is Essential

    As retailers embark on personalization strategies, they must prove themselves trustworthy. Shoppers are willing to share personal data so long as they believe retailers will protect and use the data for the right reasons.

  • Seven Retail Trends To Watch In 2020

    The business outlook for the new year is positive. Despite rumblings about a possible recession, the effects of a trade war and an ongoing transformation in retail, the market is showing strong signs of stability. This bodes well for retailers and the POS solution providers who supply them with technology and services.

  • Paysafe Black Friday 2019 Commentary

    It goes without saying that Black Friday is one of the most important days of the year for merchants. Last year online sales jumped to a record breaking $6.22 billion in the US alone and there’s no reason to expect that this year will see any slowdown.

  • 8 Things To Know About Firewall Configuration

    Cyber attacks often target retailers because retailers process a lot of personal data from payment cards that can be used for identity theft, fraud and other nefarious purposes. This puts a lot of pressure on retailers to maintain a strong security posture, and a big part of that is to properly configure your firewalls.

  • Physical Retail Isn’t Dead, But It’s Changing

    Appearances are often misleading, and that has certainly been the case with the retail industry. Despite predictions of its demise, retail is here to stay. However, it is undergoing a profound transformation to meet shopper demand for a “frictionless, tech-driven and immersive” in-store experience, according to the RIS “Retail 2025 Shopper Study.”

  • Banking Apps That Help You Manage All Your Finances Via Smartphone

    Tracking and handling finances have become easier ever since mobile banking apps have been introduced. Imagine the struggle you had to face when managing the stack of bills to make payments each month. Common features of a mobile banking app allow viewing balance, previous records, account management, budgeting tools, and bill payments. They also offer fraud alerts to keep consumers aware of any cyberthreats. Most of these apps also provide credit score and also provide instant access to the account, from anywhere in the world.

  • New Research: Small Brands Scale And Disrupt Using Two Key Strategies

    A line of organic body lotion. A personalized baby onesie. A hand-knit hat. Any of these items seen online or in a store could be the brainchild of a motivated small business owner, fulfilling a life-long dream of bringing their own products to the masses.

  • Top Salesforce Implementation Providers You Need To Follow In 2019

    With the growing competition in the industry, every organization is thriving to serve its customers to the best of their ability, and this is where the need of a good Salesforce implementation provider comes into play. Of course, this growing competition has led to a strong battleground being formed for competitive Salesforce solutions and its efficient implementations. So, if you are looking for the best Salesforce implementation providers for your growing business, look no further and read our list of some of the best Salesforce implementation providers in the industry.

  • 5 Steps To Improving Retail Employee Retention

    Will they stay, or will they go? No matter the industry, that’s the looming question every company faces when recruiting and hiring employees, and, it’s especially true with the ever-revolving doors of retail. With unemployment currently at less than 4 percent, it’s even more difficult to attract and retain top talent. However, keeping an employee starts with finding the right employee, and for retail companies, that means having the right internal systems to identify, interview, and then hire and manage talent.

  • What The Retail Industry Really Needs To Know About SD-WAN

    The retail industry has been experiencing dramatic disruption from the moment e-tailers entered the picture. One major distinction in the world of e-commerce is how much more today’s consumers expect from retailers. The clearest evidence of this trend is the growing demand for a more integrated shopping experience, with the lines increasingly blurred between what happens in a retailer’s physical store and what happens online. All of this places tremendous competitive pressure on retailers—especially smaller retailers—to make their customer experiences as engaging and integrated as possible.

  • Five Customer Experience Considerations For Retailers

    Anyone can sell a product, and customers have plenty of choices when making a purchase. So how does a retailer stand out from the crowd to keep customers coming back? It all comes down to the kind of customer experience you deliver. It’s no longer enough to just sell. Retailers need to understand and anticipate what customers want, and deliver products and services in the way that customers prefer. If you can’t deliver this as a retailer, customers will seek satisfaction elsewhere. 

  • Seven Password Best Practices For Retailers

    No one likes to use passwords, but they are critical to securing access to systems with valuable business data. Retailers, like any other business, should require passwords as part of their security policies to protect POS systems, backroom applications, customer databases, and any other business system.

  • The Advantages Of Using Defect Tracking Tools

    In modern software testing solutions, testers use different testing tools to support their findings and processes. With software quality being the top most priority for enterprises, defect tracking tools are also popularly used during the software development process. There are different types of defects that commonly appear in an app which need to be addressed to main software quality. Bugs, defects and issues - they can come in various forms. So we can say that anything that harms the quality of a software app, falls under defects. This is why organizations that hire software testing companies for their software products, ensure that they place the right kind of tools for defect tracking, or defect management.

  • VIP Experiences That Build Loyalty In Luxury Retail

    Luxury shopping is an experience all its own. Included in the unique ecosystem of retailers catering to the very wealthy are loyalty programs. Many recent program launches come from companies realizing that they need assistance building loyalty among affluent millennials, a subset that spends north of $2 trillion annually. While stores are focused on rewarding their VIPs, the benefits are more high-flying than discount coupons and special events.

  • 3 Realities About Your Baby Boomer Shoppers That Will Help You Win Them Over

    Baby boomers — those customers between the ages of 54 and 72 — are predicted to increase their spending by 58 percent to $4.74 trillion over the next 20 years. That's far more sales growth than millennials, whose spending will grow by only 24 percent. With an estimated 75.4 million baby boomers in the United States, retailers can't afford to ignore this segment of the population.

  • Exploring Defect Management To Make The Most Of It

    Defects are a tester’s worst nightmares. Although quality assurance (QA) experts ensure that apps are free from defects, yet eliminating them completely from a system is impossible. Thus, developers and testers work efficiently to make software products as robust as possible. So defects can appear at any point in time while using the app after being rolled out to the users, or while it is still production. Previously, all the defects were recorded manually, or by using excel sheets. With digital transformation taking all over the software industry, development teams are provided with a proper defect management system that records all of their defects and provides a platform to improve the quality by removing these defects.

  • U.K. Consumers Maintain Strong Interest In Cash Payments

    Even consumers who prefer to pay for purchases with non-cash alternatives such as credit cards and digital wallets still use cash regularly, according to recently published research of U.K. consumers and small businesses. While the preference for cashless payments has grown, there is still a strong interest in using hard, cold cash in many situations. The study, conducted by the U.K.’s Payment Systems Regulator (PSR), found that 69 percent of consumers prefer to use payment cards, but 83 percent had paid with cash for a purchase within the past week.

  • 4 Ways To Use Pop-Ups’ Popularity To Boost Your Brick & Mortar Strategy

    Pop-up stores are a popular way to freshen brick and mortar presence as well as to physically connect e-commerce retailers to their customers. They have been around for a few years, but they have steadily become increasingly popular.

  • The Impact Of ‘Software Quality’ In Banking Apps

    While consumer information is very critical, banking apps are designed to provide security from cyber threats. Throughout the software development lifecycle, testers and developers work in harmony to make quality the most important aspect of their products. besides being good at performance, scalable and reliable, these apps have to meet security standards to keep all information safe and secure.

  • Implementing A POS System: What Your Staff Should Know

    While shopping for a POS system takes a lot of research and the right investment, one of the most important parts of getting a new POS system is implementing it into your current operations. Once you’ve introduced your system to your business, it’s essential to train your staff and make sure they know how to make the best of its capabilities.