Retail IT Featured Editorial

  • Seven Retail Predictions For 2021

    The U.S. and global economies saw significant upheaval because of the COVID-19 pandemic. Apart from grocery, the retail industry took the brunt of the pandemic. The challenges were widespread and resulted in an alarming number of both temporary and permanent store closures. In the coming year, the retail sector will continue to make adjustments because of the COVID-19 pandemic. There will be new challenges, which inevitably will spur the adoption of new technologies and business practices in the ongoing battle between online and brick-and-mortar.

  • What Black Friday? COVID Shakes Up Holiday Shopping

    Black Friday started early this year. Rather than wait for the day after Thanksgiving to entice shoppers with hard-to-resist Holiday promotions, retailers started offering deals as early as October. Recognizing many shoppers are still leery of going into physical stores, retailers realized they had to act early.

  • Dispensary Retailers Focus On POS Technology First, Cannabis Second

    While the COVID-19 pandemic has caused substantial revenue drops in hospitality and most retail segments, the emerging cannabis space has seen sales increases of as much as 30%. With success come challenges as cannabis dispensaries struggle with issues around cash management, inventory and POS systems.

  • Resetting Marketing Priorities For POS Resellers During A Pandemic

    Developing a marketing plan for POS software developers and channel partners is challenging in normal times, a pandemic can make it downright stressful. What do you do when you can’t meet customers face to face and everyone is worried about getting infected? Those are the questions we posed during a recent RSPA Symposium on adapting marketing plans for the COVID-19 pandemic.

  • 5 Questions To Ensure The Success Of Mobile Technology In Retail

    Mobile technology use is soaring in retail, and for good reason. IHL Group found retailers that provide mobile sales tools for staff enjoy 77 percent higher sales growth than those who don’t, and those that deploy mobile POS achieve an impressive 92 percent higher sales. It’s rare to see such a spectacular return on investment in technology, and it’s getting a lot of attention. In fact, 57 percent of retailers are planning major foundational investments in mobile POS over the next two years, according to RIS News’ 30th Annual Retail Technology Study.

  • The Six-Foot Economy: Why Pandemic-Related Changes To Retail Might Be Here To Stay

    We sat down with Louis Alterman, President and CEO of Stratix, and Joe Mach, President of ENS Group to discuss how technology is key to enabling both safer and more convenient shopping in this unprecedented time and in the years to come. 

  • Understanding The Main Street Lending Program

    The Federal Reserve’s Main Street Lending Program (MSLP) has been launched. The MSLP provides loans to small to midsized businesses that were in good financial condition before COVID-19 but that are now seeking financial support because of the pandemic.

  • Maintaining The Minute Book: Best Practices In Corporate Record Keeping

    A familiar sight in any office is that bookcase filled with minute books. It is a monument to how most companies have managed their corporate record keeping for years. But in today’s virtual working environment, many companies are reviewing how they track their information and update physical books they may no longer have access to.

  • Developing A Lien Search Strategy For Legal Due Diligence

    When performing legal due diligence, one of your primary goals is to uncover hidden legal liabilities, historical and pending, that come with the deal. However, your plan of attack can be dramatically influenced by several factors, including the type and size of the deal, the industry, time constraints, and more.

  • Branch Office Vs. Subsidiary? It’s A Critical Choice When Expanding Your Business Globally

    It’s time to expand your business overseas. Before you open your doors, you must make a critical choice — one whose impact is often underappreciated: branch office vs a subsidiary?

  • A Long Recovery: Restaurants Coping With The Impact COVID-19

    Restaurants are reopening in states that were hit hard with COVID-19 restrictions. Social-distancing policies are not allowing restaurants to return to pre-pandemic operation levels, in most cases they are being forced to function at no more than 50% capacity.

  • New Products For New Times: APG’s Guardiant Shields

    The COVID-19 pandemic has forced both consumers and businesses to rethink their activities and priorities. As restrictions that temporarily halted eat-in restaurant and in-store sales start to ease, many consumers are weighing the benefits against the risks of resuming their patronage of these businesses.

  • Retailers’ Post-Pandemic Investments To Focus On Omnichannel

    In the blink of an eye, the COVID-19 outbreak caused massive upheaval in the retail industry. As retailers look beyond the lockdowns and stay-at-home directives necessitated by the pandemic, some of the technology changes and investments implemented in a hurry will likely be permanent.

  • Brave New World: A Futuristic Vision Of Payments

    Over the last ten years, the retail e-commerce ecosystem has undergone a wide-ranging transformation. As recently as 2010, the e-commerce and payments value chain was relatively straightforward: Any eCommerce merchant could integrate a payment processor’s front-end HPP into their checkout or perform a deeper API integration for a customized checkout experience. The customer then enters their card details or other bank details, which were passed to payment platforms and schemes for processing.

  • Clothes Sold New And Used While Rented And Repaired Online – Doing More With Less

    Clothes are being handled like cars – and why not? Digital fashion companies can learn from the auto industry in building deeper relations with customers by treating them newly as business partners who supply apparel. Together with re-fashioning the value chain, there are opportunities for online clothes retailers to raise the market profile and market share. And also help the environment to boot.

  • It’s Official: The October 2020 Outdoor EMV Deadline Remains. How Does That Impact You?

    The COVID-19 pandemic has been front-and-center in the global news cycle for the past few months, and the impact continues to permeate our daily lives. But we’ve recently seen a specific piece of industry news that will have profound implications for all fuel and C-store retailers: The Outdoor EMV deadline.

  • “Who are the New Solution Providers?” And More From RSPA Inspire 2020

    One question hanging over our channel has been “Who are the new solution providers?” that will backfill for retail IT resellers who are retiring, merging, or selling. The answer to that question could be found in the Inspire audience – the new faces that are engaging with the retail IT channel.

  • COVID-19’s Effect On The Retail Outlook For 2020

    Retail growth projections have changed drastically as a direct result of the COVID-19 outbreak. While the overall sector was poised for growth when the year started, the new outlook is considerably less optimistic for segments such as department stores, general merchandise, specialty soft goods, and hospitality.

  • 2020 RSPA VAR Sales Compensation Study

    To help retail IT VARs understand sales compensation best practices in a SaaS world, the RSPA commissioned the 2020 VAR Sales Compensation Study. This first-of-its-kind survey reveals reseller compensation structures for SaaS sales vs. traditional sales, what VARs’ top sales reps earn, how they track salesperson performance, and more.

  • COVID-19 Crisis: Key Points from RSPA Communication Guidelines Webinar

    To help retail IT VARs and ISVs effectively deal with the COVID-19 pandemic, the RSPA has produced several pieces of channel-focused content including a webinar on Communication Guidelines with Employees and Customers during this crisis. The 57-minute session featured insights from RSPA Legal Counsel Bob Goldberg and RSPA Board Chairperson Chelsey Paulson, who works full-time as the Human Resources Director at VAR North Country Business Products.