Retail IT Featured Editorial

  • 5 Questions To Ensure The Success Of Mobile Technology In Retail

    Mobile technology use is soaring in retail, and for good reason. IHL Group found retailers that provide mobile sales tools for staff enjoy 77 percent higher sales growth than those who don’t, and those that deploy mobile POS achieve an impressive 92 percent higher sales. It’s rare to see such a spectacular return on investment in technology, and it’s getting a lot of attention. In fact, 57 percent of retailers are planning major foundational investments in mobile POS over the next two years, according to RIS News’ 30th Annual Retail Technology Study.

  • The Six-Foot Economy: Why Pandemic-Related Changes To Retail Might Be Here To Stay

    We sat down with Louis Alterman, President and CEO of Stratix, and Joe Mach, President of ENS Group to discuss how technology is key to enabling both safer and more convenient shopping in this unprecedented time and in the years to come. 

  • Understanding The Main Street Lending Program

    The Federal Reserve’s Main Street Lending Program (MSLP) has been launched. The MSLP provides loans to small to midsized businesses that were in good financial condition before COVID-19 but that are now seeking financial support because of the pandemic.

  • Maintaining The Minute Book: Best Practices In Corporate Record Keeping

    A familiar sight in any office is that bookcase filled with minute books. It is a monument to how most companies have managed their corporate record keeping for years. But in today’s virtual working environment, many companies are reviewing how they track their information and update physical books they may no longer have access to.

  • Developing A Lien Search Strategy For Legal Due Diligence

    When performing legal due diligence, one of your primary goals is to uncover hidden legal liabilities, historical and pending, that come with the deal. However, your plan of attack can be dramatically influenced by several factors, including the type and size of the deal, the industry, time constraints, and more.

  • Branch Office Vs. Subsidiary? It’s A Critical Choice When Expanding Your Business Globally

    It’s time to expand your business overseas. Before you open your doors, you must make a critical choice — one whose impact is often underappreciated: branch office vs a subsidiary?

  • A Long Recovery: Restaurants Coping With The Impact COVID-19

    Restaurants are reopening in states that were hit hard with COVID-19 restrictions. Social-distancing policies are not allowing restaurants to return to pre-pandemic operation levels, in most cases they are being forced to function at no more than 50% capacity.

  • New Products For New Times: APG’s Guardiant Shields

    The COVID-19 pandemic has forced both consumers and businesses to rethink their activities and priorities. As restrictions that temporarily halted eat-in restaurant and in-store sales start to ease, many consumers are weighing the benefits against the risks of resuming their patronage of these businesses.

  • Retailers’ Post-Pandemic Investments To Focus On Omnichannel

    In the blink of an eye, the COVID-19 outbreak caused massive upheaval in the retail industry. As retailers look beyond the lockdowns and stay-at-home directives necessitated by the pandemic, some of the technology changes and investments implemented in a hurry will likely be permanent.

  • Brave New World: A Futuristic Vision Of Payments

    Over the last ten years, the retail e-commerce ecosystem has undergone a wide-ranging transformation. As recently as 2010, the e-commerce and payments value chain was relatively straightforward: Any eCommerce merchant could integrate a payment processor’s front-end HPP into their checkout or perform a deeper API integration for a customized checkout experience. The customer then enters their card details or other bank details, which were passed to payment platforms and schemes for processing.

  • Clothes Sold New And Used While Rented And Repaired Online – Doing More With Less

    Clothes are being handled like cars – and why not? Digital fashion companies can learn from the auto industry in building deeper relations with customers by treating them newly as business partners who supply apparel. Together with re-fashioning the value chain, there are opportunities for online clothes retailers to raise the market profile and market share. And also help the environment to boot.

  • It’s Official: The October 2020 Outdoor EMV Deadline Remains. How Does That Impact You?

    The COVID-19 pandemic has been front-and-center in the global news cycle for the past few months, and the impact continues to permeate our daily lives. But we’ve recently seen a specific piece of industry news that will have profound implications for all fuel and C-store retailers: The Outdoor EMV deadline.

  • “Who are the New Solution Providers?” And More From RSPA Inspire 2020

    One question hanging over our channel has been “Who are the new solution providers?” that will backfill for retail IT resellers who are retiring, merging, or selling. The answer to that question could be found in the Inspire audience – the new faces that are engaging with the retail IT channel.

  • COVID-19’s Effect On The Retail Outlook For 2020

    Retail growth projections have changed drastically as a direct result of the COVID-19 outbreak. While the overall sector was poised for growth when the year started, the new outlook is considerably less optimistic for segments such as department stores, general merchandise, specialty soft goods, and hospitality.

  • 2020 RSPA VAR Sales Compensation Study

    To help retail IT VARs understand sales compensation best practices in a SaaS world, the RSPA commissioned the 2020 VAR Sales Compensation Study. This first-of-its-kind survey reveals reseller compensation structures for SaaS sales vs. traditional sales, what VARs’ top sales reps earn, how they track salesperson performance, and more.

  • COVID-19 Crisis: Key Points from RSPA Communication Guidelines Webinar

    To help retail IT VARs and ISVs effectively deal with the COVID-19 pandemic, the RSPA has produced several pieces of channel-focused content including a webinar on Communication Guidelines with Employees and Customers during this crisis. The 57-minute session featured insights from RSPA Legal Counsel Bob Goldberg and RSPA Board Chairperson Chelsey Paulson, who works full-time as the Human Resources Director at VAR North Country Business Products.

  • COVID-19 Crisis: How VARs Are Communicating With Employees, Merchants

    RSPA members Brett Bennett, the President of VAR POSitive Technology and ISV OpSuite, and Chris Rumpf, the owner of VAR/ISV Flyght, provide examples of COVID-related messages they delivered to their employees and their merchants.

  • COVID-19 Crisis: ISVs Focus On Rescuing Merchants, Protecting Staff, Stimulating Creativity

    In this article, software developer executives from the RSPA Niche & Startup ISV Community offer guidance for addressing customer issues, VAR issues, staff issues, and general business issues during the pandemic.

  • COVID-19 Crisis: Leading VARs And ISVs Are Taking Action – Today

    To help retail IT VARs and ISVs effectively deal with the COVID-19 pandemic, the RSPA reached out to several members asking them for ideas and business best practices related to this crisis. Our community has responded generously with several executives sharing helpful information. Our first RSPA Blog post shared examples of how two VAR/ISV hybrids are communicating with their constituents.

  • 10 Ways To Help Ourselves And Those Around Us In A Crisis

    As we try to cope with an unprecedented health crisis, a lot of us are finding ourselves in work-at-home situations they haven’t experienced before. This can create uncertainty and a sense of isolation, especially as sit-down restaurants and retailers shut down temporarily to help arrest the spread of the coronavirus (COVID-19).