How To Choose An Omnichannel Provider

While omnichannel order management systems offer a lot of benefits to retail and eCommerce businesses, you can’t just pick one at random and hope for the best. Each OMS comes equipped with different features and levels of support from the provider -- and not all are designed to fit seamlessly into your operations.  

Choosing the right omnichannel provider can be difficult if you don’t know exactly what you need, though. That’s why we’ve compiled a shortlist of 4 features you need to consider when selecting an omnichannel OMS provider.  

Scalability

Whether you need to rapidly scale to meet customer demand, or you’re ramping up in preparation for peak season, the ability to scale your omnichannel operations is critical. Without scale, you can quickly find yourself struggling to keep up with customer orders.

On the other hand, having an omnichannel provider (like Radial) that helps you scale every aspect of your supply chain -- from inventory management to fulfillment and shipping logistics -- you can stay one step ahead of your customers. In fact, with Radial, you can scale your fulfillment up or down at any time of the year. And you don’t have to sacrifice your personal touch to do it. Radial’s fulfillment specialists make sure your orders look great and get to your customers on-time, every time -- no matter where they’re headed.