Retail IT White Papers

  • Retail Merchandise Planning Imperatives
    Retail Merchandise Planning Imperatives

    Retail is not dead, but the traditional retail model is. 

  • Inside Cash Recycling’s Time, Money-Saving Major Upgrades
    Inside Cash Recycling’s Time, Money-Saving Major Upgrades

    Cash remains as relevant in retail as it has ever been. Although slowly declining as a percentage of point-of-sale transactions, the amount of cash in circulation continues to grow in the United States. Managing this growing volume of cash remains problematic, as there are widely known cash handling challenges facing retail operations today.

  • Blockchain For Supply Chain: Ghost In The Machine Or Breakthrough Technology?
    Blockchain For Supply Chain: Ghost In The Machine Or Breakthrough Technology?

    There is no doubt that this building-block approach, when properly repurposed, can have powerful applications in the field of global trade.

  • Reinventing The Supply Chain: The Future Of Fulfillment Vision Study
    Reinventing The Supply Chain: The Future Of Fulfillment Vision Study

    A $2.3 trillion global e-commerce market reflects how profoundly shopper expectations have recalibrated worldwide. Today’s consumers have been rewired by digital disruption. That always-connected, tech-savvy shopper expects a seamless, faster purchasing journey, whether she’s buying online and picking up in store or wants her merchandise delivered in two hours to her door.

  • False Positives: The Monster That’s Really Killing You And How To Survive
    False Positives: The Monster That’s Really Killing You And How To Survive

    eCommerce fraud professionals battle their versions of Freddy Krueger, Norman Bates, Michael Meyers and Jason Voorhees head-on every day. And, when it comes to fraud, they often slay the monster. But, while many have their eyes focused on the threat in front of them, they can’t see the real danger—the bigger danger—lurking in the shadows.

  • Unleashing The Profitability Of High-Risk Digital Gift Cards
    Unleashing The Profitability Of High-Risk Digital Gift Cards

    The high fraud risks associated with digital gift cards has many merchants worried, despite the fact that overall gift card sales are projected to reach $180 billion in 2018, with a 200 percent increase for digital gift cards, specifically.

  • Cyber Security For SME’s – Small And Medium Sized Enterprises
    Cyber Security For SME’s – Small And Medium Sized Enterprises

    From the GDPR Advisory Board – a panel of leading data protection experts providing straight-forward advice on the forthcoming GDPR.

  • 5 Key Trends For Smarter eCommerce Fulfillment
    5 Key Trends For Smarter eCommerce Fulfillment

    Half of US households have an Amazon Prime membership and have come to expect free, two day shipping. So now eCommerce executives are challenged to develop delivery strategies to compete with Amazon’s delivery capabilities in order to retain their best customers; and do it without losing money.

  • Retail Technology Report Reveals Trends And Buying Behaviors
    Retail Technology Report Reveals Trends And Buying Behaviors

    Total Retail surveyed its retail executive audience to understand current and future retail technology trends and buying behaviors. The results show that while innovative retail technologies such as augmented and virtual reality, chatbots (i.e., artificial intelligence), and drones get a lot of media attention for how they’re going to disrupt the industry — it’s more basic solutions like marketing automation software, video and mobile websites that currently have retailers’ attention.

  • 5 Emerging Retail Fraud Trends Impacting Your Bottom-Line
    5 Emerging Retail Fraud Trends Impacting Your Bottom-Line

    eCommerce contributed nearly 42 percent of U.S. retail sales growth in 2016. While that’s good news for retailers, what’s not is the resulting surge in online fraud.

  • Your eCommerce Guide To Outsmarting Retail Giants And Winning Online Shoppers

    72% of US online shoppers have a membership to an eCommerce marketplace such as Amazon or eBay. This guide will show you what retail tactics you should prioritize to win online shoppers in the year ahead

  • Turn Service Interactions Into A Profit Center

    In the age of the consumer, every retailer must create the exceptional Amazon-like service experiences that consumers expect or risk going out of business.

  • Don’t Fall Victim To Peak Distress

    What worked in the past may not be right today or even ten minutes from now. Small to mid-sized retailers often don’t have the flex or resources to react to the hills and valleys of peak season. But the $1.75 trillion ghost economy (cost of overstocks, out-of-stocks and returns) is clear proof that every retailer needs to be prepared to pivot in real-time, especially during the holidays.

  • Crushing The Five Barriers To Growth

    Starting a business can be hard. Growing  your business can be even harder. Whether it’s poor customer data, manual and broken processes, minimal operations visibility to make decisions, building a winning team, or keeping up with changing regulations, there is always something getting in the way of growth. These barriers hurt sales, cost money and create risk.

  • How To Make A Next Generation Store A Right Now Store

    The current media reporting on the state of retail stores paints a doom and gloom picture. Almost every day there are headlines of bankruptcy filings and store closures suggesting that the retail apocalypse is here. It’s clear that the retail industry is going through a transformational period that has many scaling back physical operations, but despite the news, people still want to—and still do—shop in stores.

  • Scalable Value: Defining Packaging Standards For Vendors

    If you asked the stakeholders in your business whether packaging is perceived as an unwanted cost or a value driving innovation, what would they say?

  • 3 Ways To Save Millions On Transit Packaging

    Is this situation familiar? You invest your time and energy developing products for the market, and develop a supply chain model to ensure these new products make it to customers in a timely manner. Then, you invest further in well-crafted brand promises implemented to the finest detail within your style guide. Next, you transfer the whole bundle to the OEM and ask: “when can we start shipping?”. Rarely, up to this point, has any thought been given to transit packaging. Let’s be honest – the feeling is, you have invested all that time in developing the product, how hard can it be to get the package right? Famous last words indeed.

  • Packaging - A Magic Ingredient?

    Is packaging the magic ingredient in your global supply chain? It certainly has the power to make or break your global operations.

  • The Final Frontier Of Supply Chain Optimization

    Most retailers are missing out on a major opportunity for cost savings in their supply chain. It’s not because the opportunity is complicated - quite the contrary. The idea is so simple most retailers probably think it’s already being handled. But when you’re talking about shipping from Asia, what you think is happening and what is actually happening with your packaging material, performance specifications and freight utilization are rarely the same. So, what do you do?

  • The Gift Of Wow: Preparing Your Store For The Holiday Season

    Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?

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