White Paper

Reimagining The Store Of The Future: Retail Adjustments For A Post-pandemic World

COVID Woman Pushing Cart Wearing Mask

The COVID-19 pandemic created significant challenges for retail, and one that is likely to have long-term effects is to persuade consumers to return to stores. Concerns over the potential for infection have left many consumers feeling uncomfortable in stores. Retailers must take meaningful steps to earn the trust of patrons whose values and behavior have changed.

Curbside pickup and home delivery have become preferred practices and are likely to continue for the foreseeable future. However, retailers have an interest in getting customers through the door since both approaches pose some limitations. Neither allows for impulse buying or picking up additional items.

To succeed in drawing customers inside, retailers must reassure them that stores have been properly disinfected and observe social distancing guidelines. The Store of the Future is inviting to patrons not so much for its stock and promotions but for providing a safe, clean place where people can shop without worrying about getting sick. Retailers that create the right atmosphere stand a better chance of thriving in a post-pandemic world.

VIEW THE WHITE PAPER!
Signing up provides unlimited access to:
Signing up provides unlimited access to:
  • Trend and Leadership Articles
  • Case Studies
  • Extensive Product Database
  • Premium Content
HELLO. PLEASE LOG IN. X

Not yet a member of Retail IT Insights? Register today.

ACCOUNT SIGN UP X
Please fill in your account details
Login Information
ACCOUNT SIGN UP

Subscriptions

Sign up for the newsletter that brings you the industry's latest news, technologies, trends and products.

You might also want to: