EDITOR'S DESK

  • Advice On Voice
    Advice On Voice

    In the upcoming March/April 2018 issue of Retail Executive, I dedicate my Viewpoint article to voice commerce, a topic we’ll be covering more diligently as the technology progresses. As such, I caught up with Saeed Amidi, CEO of Plug and Play Tech Center and Retail Executive Editorial Advisory Board member to get his take on the progression of the technology and how retailers should utilize it.

GUEST CONTRIBUTORS

  • Time To Dispel Some Common Myths About Disruptive Retailers
    Time To Dispel Some Common Myths About Disruptive Retailers

    We know the rest of the retail industry chases disruptors, but wanted to understand what exactly they are chasing. What makes for a retail disruptor? This week, we’ll focus on what they are not by dispelling the seven myths about retail disruptors. Frankly, we were surprised by what we found.

  • For Merchants, The Future Of Payments Is Everywhere
    For Merchants, The Future Of Payments Is Everywhere

    As e-commerce continues to grow, there’s one thing that’s clear for brick-and-mortar retailers: consumers are no longer obligated to venture out to physical stores every time they want something.

  • Evolving Beyond Batch-And-Blast With Increased Personalization
    Evolving Beyond Batch-And-Blast With Increased Personalization

    Online sneaker retailer Greats demonstrates why flexibility and speed are critical for today’s email marketers.

  • Grocers Can Redesign Brick-And-Mortar Retail To Beat Amazon At Its Own Game
    Grocers Can Redesign Brick-And-Mortar Retail To Beat Amazon At Its Own Game

    Last weekend as I stared at the produce section in my local grocery store thinking about how nice it would be to give my shopping list to someone else to fill so I could enjoy a leisurely cup of coffee and come back later to pick up my order, I was run down by another shopper’s cart. One minute I was examining Honeycrisp apples, the next I was clutching my Achilles tendon. When I turned around, to address the other shopper, I discovered it wasn’t a time-pressed consumer who crashed into me. It was an apologetic Instacart Shopper sprinting around the store trying to do his job.  This encounter made me realize the modern grocery store is the nemesis of efficient online shopping.

  • Why The Future Of Retail Lies In Evolving Technology
    Why The Future Of Retail Lies In Evolving Technology

    The future of retail belongs to those who reinvent their customer experience. It’s a belief that’s been borne out as true by the events of recent years, especially 2017. Research shows that in 2017, a year many in the media pessimistically dubbed the “retail apocalypse,” companies that embraced the latest technology and evolved with the new era in retail saw unprecedented success. They used a unified commerce approach to reach new levels in their business—showing the that the common wisdom about the direction of retail is not the real story.

More From Guest Contributors

RETAIL IT WHITE PAPERS

  • 5 Key Trends For Smarter eCommerce Fulfillment
    5 Key Trends For Smarter eCommerce Fulfillment

    Half of US households have an Amazon Prime membership and have come to expect free, two day shipping. So now eCommerce executives are challenged to develop delivery strategies to compete with Amazon’s delivery capabilities in order to retain their best customers; and do it without losing money.

  • A Collaborative Supply Chain Makes Omnichannel Success Possible
    A Collaborative Supply Chain Makes Omnichannel Success Possible

    Today’s ‘anytime, anywhere’ shoppers have big expectations for retailers, and they had better keep up or be prepared to lose a sale, or even a customer for life. This demand for service has created an urgency which retailers must meet, and it begins with the supply chain.

  • Retail Technology Report Reveals Trends And Buying Behaviors
    Retail Technology Report Reveals Trends And Buying Behaviors

    Total Retail surveyed its retail executive audience to understand current and future retail technology trends and buying behaviors. The results show that while innovative retail technologies such as augmented and virtual reality, chatbots (i.e., artificial intelligence), and drones get a lot of media attention for how they’re going to disrupt the industry — it’s more basic solutions like marketing automation software, video and mobile websites that currently have retailers’ attention.

  • 5 Emerging Retail Fraud Trends Impacting Your Bottom-Line
    5 Emerging Retail Fraud Trends Impacting Your Bottom-Line

    eCommerce contributed nearly 42 percent of U.S. retail sales growth in 2016. While that’s good news for retailers, what’s not is the resulting surge in online fraud.

More Retail IT White Papers

FEATURED RETAIL SOLUTIONS PROVIDERS

  • SATO America
    SATO America

    Today, SATO continues its tradition of designing and manufacturing high-quality industrial printers that deliver reliable performance with each print job.

  • NetSuite
    NetSuite

    NetSuite delivers a cloud-based, multi-channel retail management system that brings together NetSuite Retail Anywhere POS with eCommerce, CRM and marketing, merchandising and order management, financials, and warehouse management into a single, centrally-managed solution.

  • Compliance Networks
    Compliance Networks

    Compliance Networks is a leading provider of proven, private-cloud vendor performance software solutions for retail supply chain excellence. Since 2000, our suite of solutions have enabled enterprises to improve profitability through continuous improvements in supply chain execution.

  • Global Technology Systems, Inc.
    Global Technology Systems, Inc.

    Global Technology Systems is the trusted expert in mobile power technology. GTS designs and manufactures high-performance batteries, chargers, and power management technologies for essential mobile devices. Millions of business professionals, public safety, government, and military worldwide rely on GTS to power mission critical communications and mobile computing applications. Founded in 2000, GTS is headquartered in Framingham, MA.

  • Radial
    Radial

    Radial is the leader in omnichannel commerce technology and operations, enabling brands and retailers to profitably exceed retail customer expectations. Radial’s technical, powerful omnichannel solutions connect supply and demand through efficient fulfillment and transportation options, intelligent fraud, payments, and tax systems and personalized customer care services.

View All Our Featured Suppliers

RETAIL EVENTS

eTail West 2018 February 26, 2018 - March 1, 2018
Palm Springs, CA)
RILA Retail Asset Protection Conference April 29, 2018 - May 2, 2018
Orlando, FL)
IRCE June 5 - 8, 2018
Chicago, IL)
2018 Mobile Payments Conference August 22 - 24, 2018
Chicago, IL)
More Events

VENDOR INSIGHTS

  • Time To Dispel Some Common Myths About Disruptive Retailers
    Time To Dispel Some Common Myths About Disruptive Retailers

    We know the rest of the retail industry chases disruptors, but wanted to understand what exactly they are chasing. What makes for a retail disruptor? This week, we’ll focus on what they are not by dispelling the seven myths about retail disruptors. Frankly, we were surprised by what we found.

  • For Merchants, The Future Of Payments Is Everywhere
    For Merchants, The Future Of Payments Is Everywhere

    As e-commerce continues to grow, there’s one thing that’s clear for brick-and-mortar retailers: consumers are no longer obligated to venture out to physical stores every time they want something.

  • How The GDPR Could Affect Your Marketing Strategy
    How The GDPR Could Affect Your Marketing Strategy

    The General Data Protection Regulation will apply to anyone doing business in the EU that handles personal data — it doesn’t matter whether you’re based in the EU or not. One area of interest has been GDPR for marketers and a team of GDPR Advisory Board experts took time to provide straightforward advice and help for those with queries about this new EU legislation.

  • Overstock.com’s Analytics Journey To A More Personalized Shopping Experience
    Overstock.com’s Analytics Journey To A More Personalized Shopping Experience

    Craig Kelly, group product manager for Overstock.com, explains how the internet retailer was able to deliver data science at scale and improve data science velocity by over 500 percent resulting in an improved customer experience. Overstock.com also decreased the cost of moving models to production by nearly 50 percent and data scientists can stand up new models five times faster than previously required.

  • How Retailers Can Improve The Hiring Process To Reduce Overspend
    How Retailers Can Improve The Hiring Process To Reduce Overspend

    The cost of labor has a major impact on a retailer’s bottom line; in fact it consumes 50 to 60 percent of every organization’s operational cost. Through research, Deloitte found organizations with a large hourly workforce — such as retail — are overspending an average of $30 million on labor costs annually. Late last year, Chipotle’s 2018 and 2019 earnings were slashed by Bank of America in part because, “We believe further gains from trimming hours will prove difficult which limits the opportunity to get labor below 27 percent of sales even if traffic recovers.” But, what are the causes of overspend, where are they hiding, and why hasn’t this issue been address before? William Cleary, talent acquisition practice leader and LaborWise Advisor, Deloitte Consulting LLP, took time recently to share his advice on how you can avoid the same fate Chipotle suffered last year by answering questions about hiring best practices, mixing new technologies into the hiring process, and more.

  • Why The Future Of Retail Lies In Evolving Technology
    Why The Future Of Retail Lies In Evolving Technology

    The future of retail belongs to those who reinvent their customer experience. It’s a belief that’s been borne out as true by the events of recent years, especially 2017. Research shows that in 2017, a year many in the media pessimistically dubbed the “retail apocalypse,” companies that embraced the latest technology and evolved with the new era in retail saw unprecedented success. They used a unified commerce approach to reach new levels in their business—showing the that the common wisdom about the direction of retail is not the real story.

More Vendor Insights

FEATURED PRODUCTS

  • Fraud Zero
    Fraud Zero

    Radial Fraud Zero delivers a best-in-class combination of people, processes, and technology for end-to-end fraud management. We are 100% focused on converting the highest percentage of transactions and keeping fraud well below industry standards to provide a frictionless experience for your customers. Our blending, cutting-edge technology with rigorous expert analysis translates into higher approval rates and happier customers.

  • GTS HMC9500-Li Rechargeable Battery For Motorola MC9500/MC9590 Devices
    GTS HMC9500-Li Rechargeable Battery For Motorola MC9500/MC9590 Devices

    GTS’ HMC9500-Li is a rechargeable battery for Motorola/Zebra MC9500/MC9590 mobile computers.

  • SATO TH2 Portable Retail Printer
    SATO TH2 Portable Retail Printer

    Portable, Handy, Smart. The TH2 direct thermal 2" standalone printer is truly revolutionary. Designed for portability and functionality, the battery-operated TH2 allows users to print text, graphics, linear and 2D barcodes in high resolution. With its built-in keypad, there's no need for a PC.

  • Business Intelligence
    Business Intelligence

    Provide your business with real-time business intelligence across all areas of your company. Manage your retail enterprise with key metrics and make timely, fact-based decisions with dashboard analytics ranging from inventory and sales reports, to suppliers, customers and marketing campaign ROI. All data can be viewed in real time as key performance indicators (KPIs), graphical report snapshots, trend graphs and KPI scorecards.

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