GUEST CONTRIBUTORS

  • Dispensary Retailers Focus On POS Technology First, Cannabis Second

    While the COVID-19 pandemic has caused substantial revenue drops in hospitality and most retail segments, the emerging cannabis space has seen sales increases of as much as 30%. With success come challenges as cannabis dispensaries struggle with issues around cash management, inventory and POS systems.

  • Supply Chain Innovation: The Role Of Continuous Improvement In The Supply Chain

    When it comes to marketplace innovation, time is of the essence. Over the last two decades, 52 percent of Fortune 500 companies have gone extinct. This statistic alone proves that very few businesses, even stellar ones, don't survive for an extended length of time without going through a reinvention of some sort.

  • Resetting Marketing Priorities For POS Resellers During A Pandemic

    Developing a marketing plan for POS software developers and channel partners is challenging in normal times, a pandemic can make it downright stressful. What do you do when you can’t meet customers face to face and everyone is worried about getting infected? Those are the questions we posed during a recent RSPA Symposium on adapting marketing plans for the COVID-19 pandemic.

  • 5 Questions To Ensure The Success Of Mobile Technology In Retail

    Mobile technology use is soaring in retail, and for good reason. IHL Group found retailers that provide mobile sales tools for staff enjoy 77 percent higher sales growth than those who don’t, and those that deploy mobile POS achieve an impressive 92 percent higher sales. It’s rare to see such a spectacular return on investment in technology, and it’s getting a lot of attention. In fact, 57 percent of retailers are planning major foundational investments in mobile POS over the next two years, according to RIS News’ 30th Annual Retail Technology Study.

  • The Six-Foot Economy: Why Pandemic-Related Changes To Retail Might Be Here To Stay

    We sat down with Louis Alterman, President and CEO of Stratix, and Joe Mach, President of ENS Group to discuss how technology is key to enabling both safer and more convenient shopping in this unprecedented time and in the years to come. 

RETAIL IT WHITE PAPERS

  • Reimagining The Store Of The Future: Retail Adjustments For A Post-Pandemic World

    The COVID-19 pandemic created significant challenges for retail, and one that is likely to have long-term effects is to persuade consumers to return to stores. Concerns over the potential for infection have left many consumers feeling uncomfortable in stores. Retailers must take meaningful steps to earn the trust of patrons whose values and behavior have changed.

  • Sharpening Omnichannel Inventory Management To A Razor’s Edge

    Inventory is your company’s largest capital investment. It is why customers make purchases in your stores and online. It is the source of your company’s revenue and the bedrock of your brand. Naturally, it makes sense that fine tuning inventory management is a key to achieving financial success.

  • The AI-Driven Supply Chain: Seamlessly Meeting Complex Demand

    Retail supply chains have become overwhelmingly complex. In order to meet constantly shifting consumer demand and ensure product is where it needs to be, when it needs to be there, savvy retailers are turning to artificial intelligence (AI) to help power their next-gen supply chains. 

  • Bot And ATO Attacks: How They’re Related And What You Can Do

    There are faceless armies of robots arrayed against you. They are legion, they are tireless and, if they overwhelm your defenses, they can be lethal—to your business. Bots are not the minions of an evil super-intelligence in a science fiction film bent on dominion over mankind. They are simply tools that can be used by anyone who picks them up. And, the people picking them up these days often are criminals employing them to take over or create online accounts.

FEATURED RETAIL SOLUTIONS PROVIDERS

  • RSPA
    RSPA stands for Retail Solutions Providers Association. We are the only association dedicated to the retail technology industry.  

     

  • APG Cash Drawer, LLC

    For more than 30 years, APG Cash Drawer has been designing and delivering cash drawers with a variety of size, color, interface, and integration options. An APG cash drawer will provide years of smooth, trouble free service with virtually no downtime, no service required, and no headaches. Our cash drawers are so well constructed and so reliable that our customers install them and forget them - even in the most demanding environments.

RETAIL EVENTS

VENDOR INSIGHTS

  • Shop. Ship. Smile. Program Aims To Lighten The Load For Busy Shoppers

    Aaron Kirley, President of LugLess, answers questions about his company’s partnership with LugLess that will enable holiday shoppers to send gifts directly from the store to any location in the U.S.

  • Supply Chain Innovation: The Role Of Continuous Improvement In The Supply Chain

    When it comes to marketplace innovation, time is of the essence. Over the last two decades, 52 percent of Fortune 500 companies have gone extinct. This statistic alone proves that very few businesses, even stellar ones, don't survive for an extended length of time without going through a reinvention of some sort.

  • Report: Tools And Tech Driving Value In Customer Service

    The pace of change in retail customer service in recent years has been profound, with new technologies and tools both meeting and driving heightened consumer expectations. The abrupt and shocking changes to the retail landscape driven by the Coronavirus pandemic have brought this issue into even sharper relief, as millions of consumers increasingly rely on virtual channels of service to meet their needs. In this environment, taking a step back to assess where the industry stands and where it is headed is a valuable step in planning for a future of increasing challenges and opportunities.

  • Examining COVID-19’s Impact On The Delicate Balance Between Cash And The Retail And Hospitality Industries

    Robert Banker, Director of SMARTtill and Partner Sales at APG Cash Drawer, is a retail technology veteran with extensive experience in solution sales of retail technologies. Before joining APG, Robert led the sales efforts around a variety of software solutions for companies including Toshiba Global Commerce Solutions, IBM, and Tyco Retail Solutions. Robert spoke with VAR Insights about the impact the COVID-19 pandemic will have on the retail and hospitality industries, as well as the future or cash, contactless payment, and cash drawers.

  • POS Software Comparison Tool For Resellers

    Resellers and POS ISVs can download this ISV selection matrix to learn what resellers evaluate before choosing new point of sale software partners. When evaluating different POS software vendors, It is paramount that ISV's be ready to answer these questions and more.

  • The Expanding Wallets And Purchasing Influence Of Millennials And Gen Z

    And 6 Keys to Modern Customer Support That Can Help Businesses Tap Into Both.

FEATURED PRODUCTS

  • Cash Drawer Caddy™ SP Organizer

    The Caddy™ SP Organizer is a slim profile POS integration tray that brings easy cable routing and organization to APG heavy duty cash drawers.

  • The Medical Guardiant Healthcare Countertop Screen

    The medical Guardiant™ is ideal for doctor clinics, dental and pharmacy settings and is built to help reduce the spread of infectious, airborne germs commonly spread by coughing or sneezing. Create a protective shield in any place of commerce that requires direct interaction between healthcare employees and patients in close proximity.

  • Retail POS Guardiant Countertop Shield

    The retail Guardiant™ is ideal for grocery, convenience and retail settings and is built to help reduce the spread of contagious, airborne germs commonly spread by coughing or sneezing. Create a protective shield in any place of commerce that requires direct interaction between employees and customers in close proximity such as POS checkouts.