Creating shopping experiences that meet customer safety expectations is a challenge, but IoT proves the appropriate technology to make no-touch retail a possibility.
- How Does Computer Vision Improve Retail?
- The After-Christmas Rush: 5 Tips For eCommerce Success
- How To Step Up Inventory Management With Beacons
- Retailers Improving The E-Commerce Shopping Experience Through Resolutions-Focused Customer Service
- Delivering On Promotions – Resilience Is Key To Surviving Increased Online Demand This Peak Season
- What Tech Trends Are Disrupting Fashion Retail And Supply?
- How To Keep Up With A Tsunami Of eCommerce Change
GUEST CONTRIBUTORS
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Seven Retail Predictions For 2021
The U.S. and global economies saw significant upheaval because of the COVID-19 pandemic. Apart from grocery, the retail industry took the brunt of the pandemic. The challenges were widespread and resulted in an alarming number of both temporary and permanent store closures. In the coming year, the retail sector will continue to make adjustments because of the COVID-19 pandemic. There will be new challenges, which inevitably will spur the adoption of new technologies and business practices in the ongoing battle between online and brick-and-mortar.
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What Black Friday? COVID Shakes Up Holiday Shopping
Black Friday started early this year. Rather than wait for the day after Thanksgiving to entice shoppers with hard-to-resist Holiday promotions, retailers started offering deals as early as October. Recognizing many shoppers are still leery of going into physical stores, retailers realized they had to act early.
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Dispensary Retailers Focus On POS Technology First, Cannabis Second
While the COVID-19 pandemic has caused substantial revenue drops in hospitality and most retail segments, the emerging cannabis space has seen sales increases of as much as 30%. With success come challenges as cannabis dispensaries struggle with issues around cash management, inventory and POS systems.
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Supply Chain Innovation: The Role Of Continuous Improvement In The Supply Chain
When it comes to marketplace innovation, time is of the essence. Over the last two decades, 52 percent of Fortune 500 companies have gone extinct. This statistic alone proves that very few businesses, even stellar ones, don't survive for an extended length of time without going through a reinvention of some sort.
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Resetting Marketing Priorities For POS Resellers During A Pandemic
Developing a marketing plan for POS software developers and channel partners is challenging in normal times, a pandemic can make it downright stressful. What do you do when you can’t meet customers face to face and everyone is worried about getting infected? Those are the questions we posed during a recent RSPA Symposium on adapting marketing plans for the COVID-19 pandemic.
RETAIL IT WHITE PAPERS
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Retail Supply Chains Take On Pandemic-Era Challenges
One retailer needs to set up curbside pickup in a day. Another is doing ship-from-store but needs real-time data on the number of units of specific items at each store. Others are deciding whether to keep merchandise at shuttered stores or send them back to distribution centers. Those are among the challenges retailers are facing during the unprecedented COVID-19 pandemic. They are not easy to face alone.
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The Cyber 5 Holiday Report
How the peak shopping weekend shook out during this unique holiday season. Find out how a later Amazon Prime Day coupled with merchants earlier holiday discounts impacted the kick-off to the holiday season. Also, an analysis of discounts offered by DNVBs and a look at why supply chain snafus have complicated retailers' overall holiday plans. Plus, an in-depth look at how fulfillment operation improvements will outlive the pandemic and a real-world test of how retailers' curbside operations fared during the Cyber 5.
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Reimagining The Store Of The Future: Retail Adjustments For A Post-Pandemic World
The COVID-19 pandemic created significant challenges for retail, and one that is likely to have long-term effects is to persuade consumers to return to stores. Concerns over the potential for infection have left many consumers feeling uncomfortable in stores. Retailers must take meaningful steps to earn the trust of patrons whose values and behavior have changed.
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Cash Transactions In The Mobile World
For two decades, the PC has reigned supreme over all POS solutions, operating as point of sale terminals that sit on counters and control various peripherals. However, the need for PC-centric solutions is waning as a more flexible POS model emerges Leveraging cloud and mobile technologies, this model supports thin client and IP-enabled components such as cash drawers and printers.
RETAIL IT CASE STUDIES
- Automated Cash Management Technology Becomes A Time Saver For Pennsylvania Hardware Store
- APG Sneeze Guards Strike A Chord For Music Stores, Keeping Employees And Patrons Safe
- Tumbleweed Keeps It Fresh With Cybera
- With A Focus On Customer Convenience, Wag! Is The Model For Mobile-First Support
- Jerry’s Foods Excels With Scale Computing’s In-Store Edge Computing Infrastructure
FEATURED RETAIL SOLUTIONS PROVIDERS
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APG Cash Drawer, LLC
For more than 30 years, APG Cash Drawer has been designing and delivering cash drawers with a variety of size, color, interface, and integration options. An APG cash drawer will provide years of smooth, trouble free service with virtually no downtime, no service required, and no headaches. Our cash drawers are so well constructed and so reliable that our customers install them and forget them - even in the most demanding environments.
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RSPA
RSPA stands for Retail Solutions Providers Association. We are the only association dedicated to the retail technology industry. -
Radial
Radial, a bpost company, is a leader in omnichannel commerce technology and operations, enabling brands and retailers to profitably exceed retail customer expectations. Radial’s technical, powerful omnichannel solutions connect supply and demand through efficient fulfillment and transportation options, intelligent fraud detection, payments, and tax systems, and personalized customer care services.
RECENT NEWSLETTERS
- 01.19.21 -- How Retailers Can Optimize Supply Chains In A Post-COVID World
- 01.05.21 -- The After-Christmas Rush: 5 Tips For E-Commerce Success
- 12.15.20 -- How To Adopt A Personalization Strategy Through A Series Of Small Steps
- 12.01.20 -- Protect Yourself: 8 Security Best Practices For Retailers
- 11.17.20 -- Reduce Churn And Improve The Customer Experience In 3 Steps
VENDOR INSIGHTS
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Shop. Ship. Smile. Program Aims To Lighten The Load For Busy Shoppers
Aaron Kirley, President of LugLess, answers questions about his company’s partnership with LugLess that will enable holiday shoppers to send gifts directly from the store to any location in the U.S.
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Supply Chain Innovation: The Role Of Continuous Improvement In The Supply Chain
When it comes to marketplace innovation, time is of the essence. Over the last two decades, 52 percent of Fortune 500 companies have gone extinct. This statistic alone proves that very few businesses, even stellar ones, don't survive for an extended length of time without going through a reinvention of some sort.
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Examining COVID-19’s Impact On The Delicate Balance Between Cash And The Retail And Hospitality Industries
Robert Banker, Director of SMARTtill and Partner Sales at APG Cash Drawer, is a retail technology veteran with extensive experience in solution sales of retail technologies. Before joining APG, Robert led the sales efforts around a variety of software solutions for companies including Toshiba Global Commerce Solutions, IBM, and Tyco Retail Solutions. Robert spoke with VAR Insights about the impact the COVID-19 pandemic will have on the retail and hospitality industries, as well as the future or cash, contactless payment, and cash drawers.
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POS Software Comparison Tool For Resellers
Resellers and POS ISVs can download this ISV selection matrix to learn what resellers evaluate before choosing new point of sale software partners. When evaluating different POS software vendors, It is paramount that ISV's be ready to answer these questions and more.
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The Expanding Wallets And Purchasing Influence Of Millennials And Gen Z
And 6 Keys to Modern Customer Support That Can Help Businesses Tap Into Both.
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Top 3 Trends That Have An Impact On Software Testing In 2019
Business owners continue to meet the current digital transformation challenges from time to time. Not only have the product releases been reduced from months to weeks and days, so have the quality standards increased. One of the most revolutionary trends of this era is the software testing tools in the software development process. However, a software testing company works on achieving digital excellence by using the top trends for this year.
FEATURED PRODUCTS
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The Medical Guardiant Healthcare Countertop Screen
The medical Guardiant™ is ideal for doctor clinics, dental and pharmacy settings and is built to help reduce the spread of infectious, airborne germs commonly spread by coughing or sneezing. Create a protective shield in any place of commerce that requires direct interaction between healthcare employees and patients in close proximity.
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Cash Drawer Caddy™ SP Organizer
The Caddy™ SP Organizer is a slim profile POS integration tray that brings easy cable routing and organization to APG heavy duty cash drawers.
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Retail POS Guardiant Countertop Shield
The retail Guardiant™ is ideal for grocery, convenience and retail settings and is built to help reduce the spread of contagious, airborne germs commonly spread by coughing or sneezing. Create a protective shield in any place of commerce that requires direct interaction between employees and customers in close proximity such as POS checkouts.