EDITOR'S DESK

  • Advice On Voice
    Advice On Voice

    In the upcoming March/April 2018 issue of Retail Executive, I dedicate my Viewpoint article to voice commerce, a topic we’ll be covering more diligently as the technology progresses. As such, I caught up with Saeed Amidi, CEO of Plug and Play Tech Center and Retail Executive Editorial Advisory Board member to get his take on the progression of the technology and how retailers should utilize it.

GUEST CONTRIBUTORS

  • How To Develop Successful Private Label Products
    How To Develop Successful Private Label Products

    Today, shoppers want to know exactly what they are buying, where it comes from and how it affects their well-being. According to a recent study by Label Insight, 76 percent of shoppers search online for answers when they cannot find information they are looking for on product labels. There is a desire to obtain information about the quality, the origin and the nutrition, and also the desire to support companies and products that reflect their own values and lifestyle.

  • Millennial-Driven Changes To Retail Technology
    Millennial-Driven Changes To Retail Technology

    Millennials are emerging as an important opportunity for retailers. This article explains what Millennials are looking for in their retail experience, and how merchants can meet the needs of this new cohort of shoppers.

  • How To Sell To Spendsetters: 1/3 Of All Consumers
    How To Sell To Spendsetters: 1/3 Of All Consumers

    Spendsetters represent a third of all shoppers, and 52% of millennials. Unlike millennials though, the term Spendsetter isn’t age-specific, rather it reflects lifestyles and shopping habits. Spendsetters are early adopters, rather than change resistors. They embrace, and sometimes demand, new solutions driven by emerging technology. Retailers simply cannot afford to ignore this growing 33% of the market.

  • Agents Or Automation: Here’s What Your Customers Told Us
    Agents Or Automation: Here’s What Your Customers Told Us

    Customer service has become a key component of the overall customer journey, and more critically, customer lifetime value. Therefore, retailers need to invest in service options to provide choice and convenience to customers.

  • Email Marketing And The Importance Of Personalization
    Email Marketing And The Importance Of Personalization

    Email is the simplest and most cost-effective way to reach consumers, delivering ROI of up to 3,800 percent. Yet, many receive a failing grade for their email marketing campaigns. Understanding the power of digital marketing to reach consumers can be a game changer for your business.

More From Guest Contributors

RETAIL IT WHITE PAPERS

  • Exploring The True Value Of Order Management Systems
    Exploring The True Value Of Order Management Systems

    To keep pace with growing consumer expectations, retailers must be equipped with modern order management systems that greatly expand their fulfillment capabilities. However, many still lag behind. To gain insight into these challenges and retailers’ top priorities for a future OMS investment, Radial partnered with Incisiv to conduct a quantitative survey of retail executives spanning key business functions across the retail supply chain.

  • Study Reveals ¼ Amazon Revenue Fueled By Retail Out-Of-Stocks
    Study Reveals ¼ Amazon Revenue Fueled By Retail Out-Of-Stocks

    In the old days, consumers went shopping because they had to. However, thanks to a plethora of new options, consumers today must now be inspired to want to shop. To improve the customer experience, retailers are looking toward many different options, such as buy online pick up in store (BOPIS), click and collect and ship-from store. While convenient, these fulfillment methods have only further exposed the problem of out-of-stocks.

  • Unlocking The Potential Of The FP3 Experience
    Unlocking The Potential Of The FP3 Experience

    In the age of the consumer, customers expect an FP3 experience throughout the buyer journey – one that’s (Frictionless, Personalized, Predictive, Proactive). While delivering an FP3 experience can be challenging, it is possible, and can benefit your company in many ways.

  • Managing Chargebacks To Boost Profits
    Managing Chargebacks To Boost Profits

    Chargebacks are an unfortunate reality of a retail business and can be devastating to your bottom line. When you consider that over 84 percent of chargebacks are now due to fraud, developing a comprehensive strategy for managing them is critical for success.

More Retail IT White Papers

FEATURED RETAIL SOLUTIONS PROVIDERS

  • Retalon
    Retalon

    Retalon is a leading provider of Retail Predictive Analytics solutions for Retailers. Retalon is a transformational approach to the retail industry. From inception, our solutions were built on an integrated analytic platform that takes into account the entire retail business process which produces the highest accuracy possible. Our predictive analytics technology empowered retail businesses with advanced analytics that uncover hidden opportunities, and significantly increase bottom and top lines.

  • Radial
    Radial

    Radial, a bpost company, is the leader in omnichannel commerce technology and operations, enabling brands and retailers to profitably exceed retail customer expectations. Radial’s technical, powerful omnichannel solutions connect supply and demand through efficient fulfillment and transportation options, intelligent fraud detection, payments, and tax systems, and personalized customer care services.

  • Compliance Networks
    Compliance Networks

    Compliance Networks is a leading provider of proven, private-cloud vendor performance software solutions for retail supply chain excellence. Since 2000, our suite of solutions have enabled enterprises to improve profitability through continuous improvements in supply chain execution.

  • Datalogic
    Datalogic

    Datalogic is a global technology leader in the automatic data capture and process automation markets, specialized in the designing and production of bar code readers, mobile computers, sensors for detection, measurement and safety, vision and laser marking systems.

  • Epson America, Inc.
    Epson America, Inc.

    Founded in 1975 and headquartered in Long Beach, CA, Epson America, Inc. is the U.S. affiliate of Japan-based Seiko Epson Corporation, a global manufacturer of high-quality technology products that meet customer demands for increased functionality, compactness, systems integration, and energy efficiency.

View All Our Featured Suppliers

MULTIMEDIA

  • Retalon - Retail Predictive Analytics

    Retalon is a leading provider of Retail Predictive Analytics solutions for supply chain, inventory management, pricing, merchandising, planning, and marketing operations. Retalon products range from task-oriented solutions to a common analytic platform, resulting in tangible optimization of the supply chain and significant measurable benefits for the entire organization.

More Multimedia

RETAIL EVENTS

2018 Mobile Payments Conference August 22 - 24, 2018
Chicago, IL)
The Midwest eCommerce Summit October 18 - 18, 2018
Chicago, IL)
WBR Consumer Returns October 22 - 24, 2018
Nashville, TN)
The Texas eCommerce Summit November 13 - 13, 2018
Dallas, TX)
The West Coast eCommerce Summit January 30 - 31, 2019
Los Angeles, CA)
More Events

VENDOR INSIGHTS

  • How To Sell To Spendsetters: 1/3 Of All Consumers
    How To Sell To Spendsetters: 1/3 Of All Consumers

    Spendsetters represent a third of all shoppers, and 52% of millennials. Unlike millennials though, the term Spendsetter isn’t age-specific, rather it reflects lifestyles and shopping habits. Spendsetters are early adopters, rather than change resistors. They embrace, and sometimes demand, new solutions driven by emerging technology. Retailers simply cannot afford to ignore this growing 33% of the market.

  • Search Beyond The Box:  Innovative User Experiences For Improving E-Commerce Conversion Rates
    Search Beyond The Box: Innovative User Experiences For Improving E-Commerce Conversion Rates

    A simplistic view of the customer journey: search bar > click > add to cart can be costly. Search is not simply about helping the user find what they are looking for. Today’s consumers come to your site for experiences, and it is inspiring experiences that will keep them returning.

  • Agents Or Automation: Here’s What Your Customers Told Us
    Agents Or Automation: Here’s What Your Customers Told Us

    Customer service has become a key component of the overall customer journey, and more critically, customer lifetime value. Therefore, retailers need to invest in service options to provide choice and convenience to customers.

  • Everything You Need To Know About Marketing Analytics & AI
    Everything You Need To Know About Marketing Analytics & AI

    A Practical Guide for the 21st Century  Marketing Executive, Media Buyer,  Content Marketer, and PR Professional.

  • Email Marketing And The Importance Of Personalization
    Email Marketing And The Importance Of Personalization

    Email is the simplest and most cost-effective way to reach consumers, delivering ROI of up to 3,800 percent. Yet, many receive a failing grade for their email marketing campaigns. Understanding the power of digital marketing to reach consumers can be a game changer for your business.

  • Improving Distributed Order Management With Fulfillment Forecasting
    Improving Distributed Order Management With Fulfillment Forecasting

    Most retailers use demand-forecasting methods that fail to provide insight into how consumers choose to have orders fulfilled. Download this report from Gartner Research for insights into order fulfillment forecasting and optimal inventory positioning using distributed order management (DOM) systems.

More Vendor Insights

FEATURED PRODUCTS

  • Compliance Networks Reflection - Transportation Performance Audit
    Compliance Networks Reflection - Transportation Performance Audit

    New, entry-level audit service enables retailers to recover lost profits, gain actionable business intelligence, and experience best-in-class vendor compliance with a very low implementation cost.

  • Fulfillment & Freight
    Fulfillment & Freight

    eCommerce fulfillment has become an increasingly complex and competitive market, largely driven by consumer expectations for faster, cheaper, and more convenient delivery options. Radial’s ongoing investment in technology, capacity, and resources makes us a market-leader in the Logistics space, ensuring industry-best performance levels, quality, and consumer satisfaction. In addition, we go above and beyond our competitors, creating highly- personalized direct-to-consumer experiences unique to your brand.

  • Inter-Store Inventory & Assortment Balancing
    Inter-Store Inventory & Assortment Balancing

    The Right Product at the Right Store at the Right Time.

  • S1000 Check Scanner
    S1000 Check Scanner

    Epson’s CaptureOne check scanner is the most reliable desktop check scanner available making it the ideal solution for retailers that want to capture checks using back office capture, remote deposit capture or a combination of the two. CaptureOne features the highest MICR accuracy in its class, clear electronic endorsements, a double check detector, built-in franker and two-pocket support. Best of all it’s backed by Epson's industry-leading service and a two-year warranty.

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