When Apple Pay debuted in the fall of 2014, it was accepted by some 220,000 retailers nationwide, as Retail Insights reported, with early adopters including Macy’s, Bloomingdales, Walgreens, Staples, Subway, Nike, Subway, Petco, Radio Shack, Chevron, and McDonalds. As retailers and merchants continue to search for ways to entice shoppers with convenience, the list of adopters has steadily grown.
We’re proud to introduce Retail Solutions Network, a collection of robust, data-rich resources designed to help retailers become an indispensable part of their customers’ lives by delivering the personal experiences that constantly exceed expectations. Comprised of print and digital media, the Retail Solutions Network aids every member of the retail enterprise from the corner office to the store floor.
Retail is considerably different than it was 10 years ago, yet the tools and techniques used to identify store performance gaps haven't changed. By Logan Rodriguez, Director of Retail, Square Root
If traditional retailers have not gotten the newsflash yet, here it is: Amazon is coming after your business. As demonstrated by Amazon’s intent to purchase Whole Foods, there is no stopping the e-commerce giant from using its vast resources to continue its pursuit of retail dominance. By Bernard Goor, vice president and industry evangelist, One Network Enterprises
A look at the future of retail in the wake of the Amazon-Whole Foods deal. By Heidi Dethloff, VP, Marketing, Digimarc Corporation
There are many sweeping generalizations about the millennial workforce today. This includes a lack of loyalty, addiction to mobile devices, and a general sense of entitlement. These criticisms are short-sighted and, ultimately, bad for business.
When you look around today, you see a vast amount of mobile phones in use. Before, consumers had to wait to get home or find a nearby payphone to make calls. Now, these handy smartphones are in everyone’s pockets or bags.
In the age of the consumer, every retailer must create the exceptional Amazon-like service experiences that consumers have come to expect or risk going out of business.
Intense competition and heightened consumer expectations aren’t unique challenges to the mid-market retailer. There’s one critical difference, mid-market retailers lack the resources that the biggest players do have to overcome those challenges. With already small margins, if you’re among this group, you may find yourself just scraping by. But the odds don’t have to be stacked against you.
Retailers today confront challenges that are unprecedented in other industries. In fact, there’s a case to be made that retailers have experienced more change in the past few years than in the previous 100 years combined. As a result, retailers must adapt to deliver on changing customer expectations. Those who succeed are able to differentiate themselves, while those that fail become irrelevant.
The trends this year retailers really need to focus on won’t be around the hottest new technologies or latest fads. Instead, companies that focus on delivering consistent, engaging customer experiences will set themselves up for long-term success. But in order to run your business successfully and provide the brand experiences shoppers expect, you must first have the right foundational systems in place.
At March Networks, we believe in simple, easy-to-use video surveillance systems that help retailers decrease losses and increase profits.
Radial is the leader in omnichannel commerce technology and operations, enabling brands and retailers to profitably exceed retail customer expectations. Radial’s technical, powerful omnichannel solutions connect supply and demand through efficient fulfillment and transportation options, intelligent fraud, payments, and tax systems and personalized customer care services.
Compliance Networks is a leading provider of solutions to the retail supply chain that enable enterprises to optimize flow within their supply chain and make informed decisions that ultimately increase shareholder value.
Global Technology Systems is the trusted expert in mobile power technology. GTS designs and manufactures high-performance batteries, chargers, and power management technologies for essential mobile devices. Millions of business professionals, public safety, government, and military worldwide rely on GTS to power mission critical communications and mobile computing applications. Founded in 2000, GTS is headquartered in Framingham, MA.
Today, SATO continues its tradition of designing and manufacturing high-quality industrial printers that deliver reliable performance with each print job.
Retalon is a leading provider of Retail Predictive Analytics solutions for Retailers. Retalon is a transformational approach to the retail industry. From inception, our solutions were built on an integrated analytic platform that takes into account the entire retail business process which produces the highest accuracy possible. Our predictive analytics technology empowered retail businesses with advanced analytics that uncover hidden opportunities, and significantly increase bottom and top lines.
Listen in as IRT’s Chief Editor, Erin Harris, talks to GTS’ VP of Marketing, JR Rodrigues, about some of the next-gen ways retailers can leverage batteries to run their operations more effectively.
Mike Maher, co-founder and CEO of Taylor Stitch and Aura Nelson, senior manager consumer insights for Wolverine Worldwide took time to talk customer feedback with RetailOperationsInsights.com, covering everything from what can be accomplished with customer surveys to the best way to analyze the data they generate to make better customer-informed buying decisions.
The fact that we’re witnessing several brick and mortar stores closing this year is not fake news, but much of the media’s coverage of these events has painted a false picture that it’s all but over for traditional retailers. To get a little more perspective on this topic, it’s important to look at some of the positive things that are happening in retail along with research that challenges the mainstream narrative.
Mobile wallets have been around for years now, and industry experts have called them The Next Big Thing in payments for their entire existence. But adoption rates have never quite matched up to the enthusiasm and excitement—while mobile wallet share is increasing month to month, it's still dwarfed by physical card transactions.
Hedgie Bartol, retail business development manager at Axis Communications, talked to LossPreventionInsights about the company’s upcoming Axis Retail Leadership Forum. Bartol explains that interdepartmental collaboration will be a major theme at this year’s event. Read on to learn more.
No employer wants to think of its employees as being dishonest, but industry research shows there’s good reason for concern. According to the “25th Annual Retail Theft Survey,” conducted by Jack L. Hayes International, one-third of all business failures each year are attributed to employee theft. Another alarming finding was that 34 percent of 18- to 29-year-old employees believe it’s justifiable to steal from their employer. The report also showed that dishonest employees steal approximately 5.5 times as much as shoplifters.
IRT sits down with Michele Salerno, Director of Marketing and Sales, at Celerant Technology about automating POs, best practices in tracking vendor progress, and more.
The Sato® CS-9018 Cutter/Stacker is a self-contained, continuous-form, ticket-handling device. It is designed to slit, cut and sequentially stack preprinted tickets at a rate of 188,000 per hour.
Radial Dropship Manager is a cloud-based supply chain collaboration solution that automates order processing, exception handling, shipping, invoicing, and inventory between you and your dropship suppliers.
We know customers. They don’t like to wait or be disappointed. And they expect exceptional service across all interaction channels. That’s why you need a customer care partner that acts as a true extension of your brand—one that provides a continuous and memorable customer experience at every touchpoint. Our customer service agents are 100% commerce-focused, and have the training and expertise to provide customers with the type of omnichannel experiences they’re seeking.
NetSuite’s SuiteCommerce platform was built with the idea that your commerce systems are no longer standalone channels. SuiteCommerce unifies POS and ecommerce with your core operational business systems—inventory and order management, CRM, merchandising, marketing and financials.