GUEST CONTRIBUTORS

• Personalization: Shoppers Will Share Data But Trust Is Essential

  As retailers embark on personalization strategies, they must prove themselves trustworthy. Shoppers are willing to share personal data so long as they believe retailers will protect and use the data for the right reasons.

• Seven Retail Trends To Watch In 2020

  The business outlook for the new year is positive. Despite rumblings about a possible recession, the effects of a trade war and an ongoing transformation in retail, the market is showing strong signs of stability. This bodes well for retailers and the POS solution providers who supply them with technology and services.

• Paysafe Black Friday 2019 Commentary

  It goes without saying that Black Friday is one of the most important days of the year for merchants. Last year online sales jumped to a record breaking $6.22 billion in the US alone and there’s no reason to expect that this year will see any slowdown.

• 8 Things To Know About Firewall Configuration

  Cyber attacks often target retailers because retailers process a lot of personal data from payment cards that can be used for identity theft, fraud and other nefarious purposes. This puts a lot of pressure on retailers to maintain a strong security posture, and a big part of that is to properly configure your firewalls.

• Physical Retail Isn’t Dead, But It’s Changing

  Appearances are often misleading, and that has certainly been the case with the retail industry. Despite predictions of its demise, retail is here to stay. However, it is undergoing a profound transformation to meet shopper demand for a “frictionless, tech-driven and immersive” in-store experience, according to the RIS “Retail 2025 Shopper Study.”

RETAIL IT WHITE PAPERS

• Protect Yourself: 8 Security Best Practices For Retailers

  The retail industry is a favorite target of cyber attackers. Hackers know a successful attack on a retailer can give them access to the data of thousands or even millions of payment cardholders. Cyber criminals can sell that data for a tidy profit to other criminals on the dark web who use it for fraud, identity theft, and phishing attacks. Cyber crime is big business; it’s projected to cause damages of $6 trillion by 2021 on organizations of all types and sizes.

• Retail Cash Loss: Addressing The Problem With Intelligent Technology

  Any business that accepts cash for transactions has come to expect that some percentage of it will vanish as a result of fraud, administrative errors and employee misdeeds. Inventory shrink, which includes cash loss, costs retailers an estimated $47 billion annually. It is so prevalent that retailers have a line item for it in their P&L statement.

• Omnichannel And The Future Of Stores

  Customers have come to expect a unified shopping experience across all channels forcing stores to connect the dots between their in-store and online operations. While not all omnichannel features are one-size-fits-all, BOPIS is an option shoppers are coming to expect from retailers. According to a survey from Internet Retailer and BizRate, 53% of shoppers plan to increase their use of buy online, pick up in-store (BOPIS) this year and by not giving your customers the choice, retailers could be losing sales.

• Mastering Synchronized Retailing With Advanced OMS

  From the moment the buy button is clicked through delivery to the shopper, everything that happens behind the scenes is orchestrated by the order management system (OMS). That’s why 45 percent of retailers report they plan to upgrade or implement a totally new OMS in the next two years. A new study conducted by RIS News uncovers the state of order management in today’s complex retail environments and other key findings.

• Integrated Planning & Inventory Management Special Report
• Integrated Planning: Getting It Right – A Boston Retail Partners Report
• Retailers Identify Keys To Successful Retail Delivery