EDITOR'S DESK

  • Introducing The Retail Solutions Network
    Introducing The Retail Solutions Network

    We’re proud to introduce The Retail Solutions Network, a collection of robust, data-rich resources designed to help retailers become an indispensable part of their customers’ lives by delivering the personal experiences that constantly exceed expectations. Comprised of print and digital media, The Retail Solutions Network aids every member of the retail enterprise from the corner office to the store floor.

GUEST CONTRIBUTORS

  • Why The Future Of Retail Lies In Evolving Technology
    Why The Future Of Retail Lies In Evolving Technology

    The future of retail belongs to those who reinvent their customer experience. It’s a belief that’s been borne out as true by the events of recent years, especially 2017. Research shows that in 2017, a year many in the media pessimistically dubbed the “retail apocalypse,” companies that embraced the latest technology and evolved with the new era in retail saw unprecedented success. They used a unified commerce approach to reach new levels in their business—showing the that the common wisdom about the direction of retail is not the real story.

  • What’s In Store For 2018: Four Retail And Point-of-Purchase Industry Trends
    What’s In Store For 2018: Four Retail And Point-of-Purchase Industry Trends

    We’ve made another jog around the sun and look forward to what 2018 has in store for our industry. This past year, the expansion and fluidity of e-commerce has continued to challenge traditional retailers to reinvent their strategies of engaging customers.

  • The “Ghost Economy” Of Christmas Past
    The “Ghost Economy” Of Christmas Past

    Another holiday peak season is in full swing and customers are buying goods faster than any other time during the year. Your staff is working hard, and putting in the extra hours to fulfill exponentially more orders than usual - if everything stays the course, your company could potentially bring in close to a third of its annual earnings for the year during this busy season alone.

  • How Contact Centers Can Make The Most Of The IT Freeze
    How Contact Centers Can Make The Most Of The IT Freeze

    Fourth quarter, the holiday rush and Black Friday, there are myriad reasons why this time of the year is the most lucrative and—thereby important—season for businesses everywhere. Yet, as companies scramble to keep up with increased demand, they may also close off anything that could jeopardize their ability to earn as much revenue as possible. This is known as the “IT Freeze”.

  • Survey: Merchants Don't Have The Tech Shoppers Want
    Survey: Merchants Don't Have The Tech Shoppers Want

    Everywhere you look, something new and exciting is changing the way people shop, dine and go out. And payments is a huge part of that, from pay at the table to mobile wallets and beyond.

More From Guest Contributors

RETAIL IT WHITE PAPERS

  • Turn Service Interactions Into A Profit Center
    Turn Service Interactions Into A Profit Center

    In the age of the consumer, every retailer must create the exceptional Amazon-like service experiences that consumers expect or risk going out of business.

  • Don’t Fall Victim To Peak Distress
    Don’t Fall Victim To Peak Distress

    What worked in the past may not be right today or even ten minutes from now. Small to mid-sized retailers often don’t have the flex or resources to react to the hills and valleys of peak season. But the $1.75 trillion ghost economy (cost of overstocks, out-of-stocks and returns) is clear proof that every retailer needs to be prepared to pivot in real-time, especially during the holidays.

  • Strong Fulfillment Operations Critical To Deliver Competitive Retail Experience
    Strong Fulfillment Operations Critical To Deliver Competitive Retail Experience

    Shoppers expect the products they want to be available through every channel and device from which they choose to shop. They want options to buy online and have it shipped, buy in store, buy online, and pick up in-store, and even want items to ship from a store if they’re not available in the warehouse. Regardless of where and how, they expect their orders to be delivered fast!

  • Crushing The Five Barriers To Growth
    Crushing The Five Barriers To Growth

    Starting a business can be hard. Growing  your business can be even harder. Whether it’s poor customer data, manual and broken processes, minimal operations visibility to make decisions, building a winning team, or keeping up with changing regulations, there is always something getting in the way of growth. These barriers hurt sales, cost money and create risk.

More Retail IT White Papers

FEATURED RETAIL SOLUTIONS PROVIDERS

  • NetSuite
    NetSuite

    NetSuite delivers a cloud-based, multi-channel retail management system that brings together NetSuite Retail Anywhere POS with eCommerce, CRM and marketing, merchandising and order management, financials, and warehouse management into a single, centrally-managed solution.

  • Global Technology Systems, Inc.
    Global Technology Systems, Inc.

    Global Technology Systems is the trusted expert in mobile power technology. GTS designs and manufactures high-performance batteries, chargers, and power management technologies for essential mobile devices. Millions of business professionals, public safety, government, and military worldwide rely on GTS to power mission critical communications and mobile computing applications. Founded in 2000, GTS is headquartered in Framingham, MA.

  • SATO America
    SATO America

    Today, SATO continues its tradition of designing and manufacturing high-quality industrial printers that deliver reliable performance with each print job.

  • March Networks
    March Networks

    At March Networks, we believe in simple, easy-to-use video surveillance systems that help retailers decrease losses and increase profits.

  • Radial
    Radial

    Radial is the leader in omnichannel commerce technology and operations, enabling brands and retailers to profitably exceed retail customer expectations. Radial’s technical, powerful omnichannel solutions connect supply and demand through efficient fulfillment and transportation options, intelligent fraud, payments, and tax systems and personalized customer care services.

  • Hubworks
    Hubworks

    With our Hubworks application suite, you can access management solutions to make your business an indispensable resource to your customers. We help your business grow and succeed using web, mobile, and cloud technologies. Whether you are a business looking to resell or refer to Hubworks, or your platform needs integrations to grow, our global Partner programs can fully support the needs of your business.

View All Our Featured Suppliers

RETAIL EVENTS

Future Stores Miami 2018 February 6 - 8, 2018
Miami, FL)
eTail West 2018 February 26, 2018 - March 1, 2018
Palm Springs, CA)
RILA Retail Asset Protection Conference April 29, 2018 - May 2, 2018
Orlando, FL)
More Events

VENDOR INSIGHTS

  • Why The Future Of Retail Lies In Evolving Technology
    Why The Future Of Retail Lies In Evolving Technology

    The future of retail belongs to those who reinvent their customer experience. It’s a belief that’s been borne out as true by the events of recent years, especially 2017. Research shows that in 2017, a year many in the media pessimistically dubbed the “retail apocalypse,” companies that embraced the latest technology and evolved with the new era in retail saw unprecedented success. They used a unified commerce approach to reach new levels in their business—showing the that the common wisdom about the direction of retail is not the real story.

  • The Future Of Digital Transformation In Retail
    The Future Of Digital Transformation In Retail

    New, emerging models indicate that, overall, retail is growing at a decent rate of 3 percent while online shopping is growing by 20 percent.  Interestingly enough, online growth isn’t only being attributed to online players, but also to brick and mortar (B&M) retailers which are increasing their online offerings. Ravi Kanniganti, Director Vertical Marketing Strategy, Retail and Hospitality for Zebra Technologies recently took time to talk about how technology is aiding the comeback of B&M stores. Read on to find out what Kanniganti thinks about the present and future status of retail’s digital transformation.

  • What’s In Store For 2018: Four Retail And Point-of-Purchase Industry Trends
    What’s In Store For 2018: Four Retail And Point-of-Purchase Industry Trends

    We’ve made another jog around the sun and look forward to what 2018 has in store for our industry. This past year, the expansion and fluidity of e-commerce has continued to challenge traditional retailers to reinvent their strategies of engaging customers.

  • Capitalizing On Retail Disruption: Retailers Use Location Intelligence To Build Customer Engagement
    Capitalizing On Retail Disruption: Retailers Use Location Intelligence To Build Customer Engagement

    Business goes through cycles of creative destruction and business evolves. Retailers that are unable to see threats or to strategically understand shifts in the market will not survive. However, those that are nimble—those that understand what is important and act quickly—not only survive but thrive.

  • The “Ghost Economy” Of Christmas Past
    The “Ghost Economy” Of Christmas Past

    Another holiday peak season is in full swing and customers are buying goods faster than any other time during the year. Your staff is working hard, and putting in the extra hours to fulfill exponentially more orders than usual - if everything stays the course, your company could potentially bring in close to a third of its annual earnings for the year during this busy season alone.

  • What You Need To Know About The General Data Protection Regulation (GDPR)
    What You Need To Know About The General Data Protection Regulation (GDPR)

    The General Data Protection Regulation, or the GDPR, is the European Union’s new regulation on data and cyber-security that will become law in the EU on May 25, 2018. The GDPR will apply to anyone doing business in the EU that handles personal data — it doesn’t matter whether you’re based in the EU or not. If your company processes, stores or transmits personal data belonging to EU residents, you’ll have to comply as well as show evidence you want to comply. The GDPR Advisory Board took time to answer questions about training your workforce with the latest legal requirements, working to manage your data in a compliant way, and other ways to become legally compliant before the May deadline.

More Vendor Insights

FEATURED PRODUCTS

  • Customer Care
    Customer Care

    We know customers. They don’t like to wait or be disappointed. And they expect exceptional service across all interaction channels. That’s why you need a customer care partner that acts as a true extension of your brand—one that provides a continuous and memorable customer experience at every touchpoint. Our customer service agents are 100% commerce-focused, and have the training and expertise to provide customers with the type of omnichannel experiences they’re seeking.

  • Omnichannel Technology
    Omnichannel Technology

    Radial Omnichannel Technology is a modular, cloud-based suite of technology and tools that can be deployed as a comprehensive suite or one module at a time to connect all of your supply to all of your demand. The suite includes intelligent Retail Order Management, Store Fulfillment, Dropship Manager, Payments, Tax & Fraud, Customer Service Tools, and Analytics.

  • SATO Thermal Transfer Ribbons
    SATO Thermal Transfer Ribbons

    SATO offers competitively priced ribbons for most thermal printers. Our genuine SATO branded ribbons are designed to maximize the life of your print heads and consistently provide great print quality.

  • Payments, Tax & Fraud
    Payments, Tax & Fraud

    Let Radial handle the complexity and risk of payment processing, fraud management and tax compliance. Our fully outsourced solution turns orders into revenue, sends criminals running, keeps governments satisfied, and turns one-time shoppers into repeat customers.

More Featured Products