FEATURE ARTICLES

EDITOR'S DESK

GUEST CONTRIBUTORS

  • Why Creating Consistent Retail Customer Experiences Requires An NoSQL Database
    Why Creating Consistent Retail Customer Experiences Requires An NoSQL Database

    For retailers operating across multiple locations, maintaining consistency between stores is an ongoing — and crucial — challenge. As retailers discover and iterate on methods to better design and optimize their in-store customer experiences, ensuring the execution of those processes is uniform across storefronts can make the difference between failure and success.

  • Only The Analytical Survive: A New Era In Retail
    Only The Analytical Survive: A New Era In Retail

    Retail has always been in the forefront of business intelligence (BI). From the days of on-premises machines to today’s cloud-based solutions, retail has looked for new ways learn about their customers and discover new ways to serve them.

  • How To Avoid Cultural Potholes On The Road To Global Expansion
    How To Avoid Cultural Potholes On The Road To Global Expansion

    The business headlines are littered with tales of global expansion gone awry. While the reasons behind the struggles are complex, there is a common thread in these experiences: Missing the cultural differences and needs of the target market.

  • Want Your Site To Stay Up And Running? Please, Be Redundant
    Want Your Site To Stay Up And Running? Please, Be Redundant

    The widespread adoption of public cloud services by businesses of all types has raised awareness of how dependent we are all on these services. Ten years ago, an outage on a cloud storage service would not have made front-page news, whereas the recent Amazon S3 outage made headlines due to its significant, widespread impact.

  • Shopping Redefined: Complex Technologies And Strategies Produce A Surprisingly Simple Approach
    Shopping Redefined: Complex Technologies And Strategies Produce A Surprisingly Simple Approach

    The retail and logistics industries have developed a number of terms to define how consumers purchase products. Single channel, multichannel, and omni-channel are just a few of these buzzwords. While these terms have their place, they can contribute to a disconnect between merchants and their customers.

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RETAIL IT WHITE PAPERS

  • Turning Exceptional Customer Care Experiences Into A Profit Center
    Turning Exceptional Customer Care Experiences Into A Profit Center

    In the age of the consumer, every retailer must create the exceptional Amazon-like service experiences that consumers have come to expect or risk going out of business.

  • The Mid-Market Retailer’s Guide To Winning The eCommerce Race
    The Mid-Market Retailer’s Guide To Winning The eCommerce Race

    Intense competition and heightened consumer expectations aren’t unique challenges to the mid-market retailer. There’s one critical difference, mid-market retailers lack the resources that the biggest players do have to overcome those challenges. With already small margins, if you’re among this group, you may find yourself just scraping by. But the odds don’t have to be stacked against you.

  • The Retailer's Blueprint For Success: Enabling Great Customer Experiences
    The Retailer's Blueprint For Success: Enabling Great Customer Experiences

    Retailers today confront challenges that are unprecedented in other industries. In fact, there’s a case to be made that retailers have experienced more change in the past few years than in the previous 100 years combined. As a result, retailers must adapt to deliver on changing customer expectations. Those who succeed are able to differentiate themselves, while those that fail become irrelevant.

  • Retail Trends In 2017: The Year Of Evolution
    Retail Trends In 2017: The Year Of Evolution

    The trends this year retailers really need to focus on won’t be around the hottest new technologies or latest fads. Instead, companies that focus on delivering consistent, engaging customer experiences will set themselves up for long-term success. But in order to run your business successfully and provide the brand experiences shoppers expect, you must first have the right foundational systems in place.

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FEATURED RETAIL SOLUTIONS PROVIDERS

  • SATO America
    SATO America

    Today, SATO continues its tradition of designing and manufacturing high-quality industrial printers that deliver reliable performance with each print job.

  • Cayan
    Cayan

    Cayan is an industry leader in developing and delivering award-winning and innovative payment processing solutions and merchant account services to developers, ISVs, VARs and merchants nationwide.

  • NetSuite
    NetSuite

    NetSuite delivers a cloud-based, multi-channel retail management system that brings together NetSuite Retail Anywhere POS with eCommerce, CRM and marketing, merchandising and order management, financials, and warehouse management into a single, centrally-managed solution.

  • Radial
    Radial

    Radial is the leader in omnichannel commerce technology and operations, enabling brands and retailers to profitably exceed retail customer expectations. Radial’s technical, powerful omnichannel solutions connect supply and demand through efficient fulfillment and transportation options, intelligent fraud, payments, and tax systems and personalized customer care services.

  • Compliance Networks
    Compliance Networks

    Compliance Networks is a leading provider of solutions to the retail supply chain that enable enterprises to optimize flow within their supply chain and make informed decisions that ultimately increase shareholder value.

  • Global Technology Systems, Inc.
    Global Technology Systems, Inc.

    Global Technology Systems is the trusted expert in mobile power technology. GTS designs and manufactures high-performance batteries, chargers, and power management technologies for essential mobile devices. Millions of business professionals, public safety, government, and military worldwide rely on GTS to power mission critical communications and mobile computing applications. Founded in 2000, GTS is headquartered in Framingham, MA.

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RETAIL EVENTS

eTail East 2017 August 14 - 17, 2017
Boston, MA
Consumer Returns October 3 - 5, 2017
Nashville, TN
Luxury Interactive October 16 - 18, 2017
New York, NY
RetailLoco October 18 - 19, 2017
Atlanta, GA
Money20/20 October 22 - 25, 2017
Las Vegas, NV
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VENDOR INSIGHTS

  • Why Loyalty Programs Could Be The Tipping Point For Mobile Payments
    Why Loyalty Programs Could Be The Tipping Point For Mobile Payments

    Mobile wallets have been around for years now, and industry experts have called them The Next Big Thing in payments for their entire existence. But adoption rates have never quite matched up to the enthusiasm and excitement—while mobile wallet share is increasing month to month, it's still dwarfed by physical card transactions.

  • Bringing IT Together: Major Theme of Upcoming Forum
    Bringing IT Together: Major Theme of Upcoming Forum

    Hedgie Bartol, retail business development manager at Axis Communications, talked to LossPreventionInsights about the company’s upcoming Axis Retail Leadership Forum. Bartol explains that interdepartmental collaboration will be a major theme at this year’s event. Read on to learn more.

  • Stop Employee Theft At The POS Terminal
    Stop Employee Theft At The POS Terminal

    No employer wants to think of its employees as being dishonest, but industry research shows there’s good reason for concern. According to the “25th Annual Retail Theft Survey,” conducted by Jack L. Hayes International, one-third of all business failures each year are attributed to employee theft. Another alarming finding was that 34 percent of 18- to 29-year-old employees believe it’s justifiable to steal from their employer. The report also showed that dishonest employees steal approximately 5.5 times as much as shoplifters.

  • Best Practices In Tracking Vendor Progress
    Best Practices In Tracking Vendor Progress

    IRT sits down with Michele Salerno, Director of Marketing and Sales, at Celerant Technology about automating POs, best practices in tracking vendor progress, and more.

  • Top 5 Tech Investment Ideas To Make Your QSR More Successful
    Top 5 Tech Investment Ideas To Make Your QSR More Successful

    According to the latest research from the National Restaurant Association (NRA), restaurant-industry sales are trending upward this year and projected to reach $798.7 billion by year’s end, a 4.3 percent gain over 2016. Quick service restaurant (QSR) and fast-casual sales are expected to reach $233.7 billion this year, representing a 5.3 percent gain over 2016.

  • IoT: What Its Role Is Now And What It Will Be In The Future
    IoT: What Its Role Is Now And What It Will Be In The Future

    The Internet of Things (IoT) is, realistically, still in its infancy. Sure, IoT is already making a mark on retail, but what does IoT’s future look like? Michelle Covey is Vice President of Apparel and General Merchandise for GS1 US, the organization best known as the administrators of the UPC barcode but on that also helps retail companies leverage RFID for inventory visibility.

More Vendor Insights

FEATURED PRODUCTS

  • SATO CS-9018 Tag Cutter Stacker
    SATO CS-9018 Tag Cutter Stacker

    The Sato® CS-9018 Cutter/Stacker is a self-contained, continuous-form, ticket-handling device. It is designed to slit, cut and sequentially stack preprinted tickets at a rate of 188,000 per hour.

  • Compliance Networks Retail Compliance Management Solution
    Compliance Networks Retail Compliance Management Solution

    Compliance Networks' retail Compliance Management Solution (rCMS) provides unprecedented visibility into retail supply chain operations.

  • Vendor Compliance And Supply Chain Visibility Consulting Services
    Vendor Compliance And Supply Chain Visibility Consulting Services

    Compliance Networks excels in uncovering the hidden value that lies within your supply chains. We apply a creative mix of technologies and services to facilitate flow in the retail supply chain.

  • Retail Planning
    Retail Planning

    Retalon Planning Solutions are part of one Integrated Solution for Intelligent Retailing that is based on the common Predictive Analytic Platform. This allows the system to account for all mutual dependences of the company Planning and Execution processes, provide users with very high accuracy of each prediction, optimize the entire process, and achieve significant, tangible benefits for the entire organization.

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