FEATURE ARTICLES

EDITOR'S DESK

  • Introducing Retail Solutions Network
    Introducing Retail Solutions Network

    We’re proud to introduce Retail Solutions Network, a collection of robust, data-rich resources designed to help retailers become an indispensable part of their customers’ lives by delivering the personal experiences that constantly exceed expectations. Comprised of print and digital media, the Retail Solutions Network aids every member of the retail enterprise from the corner office to the store floor.

GUEST CONTRIBUTORS

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RETAIL IT WHITE PAPERS

  • Turning Exceptional Customer Care Experiences Into A Profit Center
    Turning Exceptional Customer Care Experiences Into A Profit Center

    In the age of the consumer, every retailer must create the exceptional Amazon-like service experiences that consumers have come to expect or risk going out of business.

  • The Mid-Market Retailer’s Guide To Winning The eCommerce Race
    The Mid-Market Retailer’s Guide To Winning The eCommerce Race

    Intense competition and heightened consumer expectations aren’t unique challenges to the mid-market retailer. There’s one critical difference, mid-market retailers lack the resources that the biggest players do have to overcome those challenges. With already small margins, if you’re among this group, you may find yourself just scraping by. But the odds don’t have to be stacked against you.

  • The Retailer's Blueprint For Success: Enabling Great Customer Experiences
    The Retailer's Blueprint For Success: Enabling Great Customer Experiences

    Retailers today confront challenges that are unprecedented in other industries. In fact, there’s a case to be made that retailers have experienced more change in the past few years than in the previous 100 years combined. As a result, retailers must adapt to deliver on changing customer expectations. Those who succeed are able to differentiate themselves, while those that fail become irrelevant.

  • Retail Trends In 2017: The Year Of Evolution
    Retail Trends In 2017: The Year Of Evolution

    The trends this year retailers really need to focus on won’t be around the hottest new technologies or latest fads. Instead, companies that focus on delivering consistent, engaging customer experiences will set themselves up for long-term success. But in order to run your business successfully and provide the brand experiences shoppers expect, you must first have the right foundational systems in place.

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FEATURED RETAIL SOLUTIONS PROVIDERS

  • March Networks
    March Networks

    At March Networks, we believe in simple, easy-to-use video surveillance systems that help retailers decrease losses and increase profits.

  • Radial
    Radial

    Radial is the leader in omnichannel commerce technology and operations, enabling brands and retailers to profitably exceed retail customer expectations. Radial’s technical, powerful omnichannel solutions connect supply and demand through efficient fulfillment and transportation options, intelligent fraud, payments, and tax systems and personalized customer care services.

  • Compliance Networks
    Compliance Networks

    Compliance Networks is a leading provider of solutions to the retail supply chain that enable enterprises to optimize flow within their supply chain and make informed decisions that ultimately increase shareholder value.

  • Global Technology Systems, Inc.
    Global Technology Systems, Inc.

    Global Technology Systems is the trusted expert in mobile power technology. GTS designs and manufactures high-performance batteries, chargers, and power management technologies for essential mobile devices. Millions of business professionals, public safety, government, and military worldwide rely on GTS to power mission critical communications and mobile computing applications. Founded in 2000, GTS is headquartered in Framingham, MA.

  • SATO America
    SATO America

    Today, SATO continues its tradition of designing and manufacturing high-quality industrial printers that deliver reliable performance with each print job.

  • Retalon
    Retalon

    Retalon is a leading provider of Retail Predictive Analytics solutions for Retailers. Retalon is a transformational approach to the retail industry. From inception, our solutions were built on an integrated analytic platform that takes into account the entire retail business process which produces the highest accuracy possible. Our predictive analytics technology empowered retail businesses with advanced analytics that uncover hidden opportunities, and significantly increase bottom and top lines.

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RETAIL EVENTS

Consumer Returns October 3 - 5, 2017
Nashville, TN
Luxury Interactive October 16 - 18, 2017
New York, NY
RetailLoco October 18 - 19, 2017
Atlanta, GA
Money20/20 October 22 - 25, 2017
Las Vegas, NV
Mobile Shopping October 24 - 26, 2017
Rancho Mirage, CA
More Events

VENDOR INSIGHTS

  • The Overlooked Importance Of Customer Feedback
    The Overlooked Importance Of Customer Feedback

    Mike Maher, co-founder and CEO of Taylor Stitch and Aura Nelson, senior manager consumer insights for Wolverine Worldwide took time to talk customer feedback with RetailOperationsInsights.com, covering everything from what can be accomplished with customer surveys to the best way to analyze the data they generate to make better customer-informed buying decisions.

  • Why the State of Brick and Mortar Retail is Far from Gloom and Doom
    Why the State of Brick and Mortar Retail is Far from Gloom and Doom

    The fact that we’re witnessing several brick and mortar stores closing this year is not fake news, but much of the media’s coverage of these events has painted a false picture that it’s all but over for traditional retailers. To get a little more perspective on this topic, it’s important to look at some of the positive things that are happening in retail along with research that challenges the mainstream narrative.

  • Why Loyalty Programs Could Be The Tipping Point For Mobile Payments
    Why Loyalty Programs Could Be The Tipping Point For Mobile Payments

    Mobile wallets have been around for years now, and industry experts have called them The Next Big Thing in payments for their entire existence. But adoption rates have never quite matched up to the enthusiasm and excitement—while mobile wallet share is increasing month to month, it's still dwarfed by physical card transactions.

  • Bringing IT Together: Major Theme of Upcoming Forum
    Bringing IT Together: Major Theme of Upcoming Forum

    Hedgie Bartol, retail business development manager at Axis Communications, talked to LossPreventionInsights about the company’s upcoming Axis Retail Leadership Forum. Bartol explains that interdepartmental collaboration will be a major theme at this year’s event. Read on to learn more.

  • Stop Employee Theft At The POS Terminal
    Stop Employee Theft At The POS Terminal

    No employer wants to think of its employees as being dishonest, but industry research shows there’s good reason for concern. According to the “25th Annual Retail Theft Survey,” conducted by Jack L. Hayes International, one-third of all business failures each year are attributed to employee theft. Another alarming finding was that 34 percent of 18- to 29-year-old employees believe it’s justifiable to steal from their employer. The report also showed that dishonest employees steal approximately 5.5 times as much as shoplifters.

  • Best Practices In Tracking Vendor Progress
    Best Practices In Tracking Vendor Progress

    IRT sits down with Michele Salerno, Director of Marketing and Sales, at Celerant Technology about automating POs, best practices in tracking vendor progress, and more.

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FEATURED PRODUCTS

  • Payments, Tax & Fraud
    Payments, Tax & Fraud

    Let Radial handle the complexity and risk of payment processing, fraud management and tax compliance. Our fully outsourced solution turns orders into revenue, sends criminals running, keeps governments satisfied, and turns one-time shoppers into repeat customers.

  • Business Intelligence
    Business Intelligence

    Provide your business with real-time business intelligence across all areas of your company. Manage your retail enterprise with key metrics and make timely, fact-based decisions with dashboard analytics ranging from inventory and sales reports, to suppliers, customers and marketing campaign ROI. All data can be viewed in real time as key performance indicators (KPIs), graphical report snapshots, trend graphs and KPI scorecards.

  • Command Video Management Software
    Command Video Management Software

    March Networks Command is a browser-based VMS software that delivers everything retail organizations need to manage, maintain and get the most from their video surveillance system – seemingly effortlessly!

  • Merchandise Management
    Merchandise Management

    Easily manage product allocation to define and maintain accurate retail inventory distribution and track replenishment cycles all from one place to automate ordering, prevent excess, and stop product shortages. You can automatically calculate inventory-order points and preferred stock levels by item and location, and automatically create purchase orders to maintain these levels as a part of your cross-channel inventory management strategy.

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