GUEST CONTRIBUTORS

• Retailers’ Post-Pandemic Investments To Focus On Omnichannel

  In the blink of an eye, the COVID-19 outbreak caused massive upheaval in the retail industry. As retailers look beyond the lockdowns and stay-at-home directives necessitated by the pandemic, some of the technology changes and investments implemented in a hurry will likely be permanent.

• Brave New World: A Futuristic Vision Of Payments

  Over the last ten years, the retail e-commerce ecosystem has undergone a wide-ranging transformation. As recently as 2010, the e-commerce and payments value chain was relatively straightforward: Any eCommerce merchant could integrate a payment processor’s front-end HPP into their checkout or perform a deeper API integration for a customized checkout experience. The customer then enters their card details or other bank details, which were passed to payment platforms and schemes for processing.

• Clothes Sold New And Used While Rented And Repaired Online – Doing More With Less

  Clothes are being handled like cars – and why not? Digital fashion companies can learn from the auto industry in building deeper relations with customers by treating them newly as business partners who supply apparel. Together with re-fashioning the value chain, there are opportunities for online clothes retailers to raise the market profile and market share. And also help the environment to boot.

• It’s Official: The October 2020 Outdoor EMV Deadline Remains. How Does That Impact You?

  The COVID-19 pandemic has been front-and-center in the global news cycle for the past few months, and the impact continues to permeate our daily lives. But we’ve recently seen a specific piece of industry news that will have profound implications for all fuel and C-store retailers: The Outdoor EMV deadline.

• “Who are the New Solution Providers?” And More From RSPA Inspire 2020

  One question hanging over our channel has been “Who are the new solution providers?” that will backfill for retail IT resellers who are retiring, merging, or selling. The answer to that question could be found in the Inspire audience – the new faces that are engaging with the retail IT channel.

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• Cash Transactions In The Mobile World

  For two decades, the PC has reigned supreme over all POS solutions, operating as point of sale terminals that sit on counters and control various peripherals. However, the need for PC-centric solutions is waning as a more flexible POS model emerges Leveraging cloud and mobile technologies, this model supports thin client and IP-enabled components such as cash drawers and printers.

• Protect Yourself: 8 Security Best Practices For Retailers

  The retail industry is a favorite target of cyber attackers. Hackers know a successful attack on a retailer can give them access to the data of thousands or even millions of payment cardholders. Cyber criminals can sell that data for a tidy profit to other criminals on the dark web who use it for fraud, identity theft, and phishing attacks. Cyber crime is big business; it’s projected to cause damages of $6 trillion by 2021 on organizations of all types and sizes.

• Retail Cash Loss: Addressing The Problem With Intelligent Technology

  Any business that accepts cash for transactions has come to expect that some percentage of it will vanish as a result of fraud, administrative errors and employee misdeeds. Inventory shrink, which includes cash loss, costs retailers an estimated $47 billion annually. It is so prevalent that retailers have a line item for it in their P&L statement.

• Omnichannel And The Future Of Stores

  Customers have come to expect a unified shopping experience across all channels forcing stores to connect the dots between their in-store and online operations. While not all omnichannel features are one-size-fits-all, BOPIS is an option shoppers are coming to expect from retailers. According to a survey from Internet Retailer and BizRate, 53% of shoppers plan to increase their use of buy online, pick up in-store (BOPIS) this year and by not giving your customers the choice, retailers could be losing sales.

• Mastering Synchronized Retailing With Advanced OMS
• Integrated Planning & Inventory Management Special Report
• Integrated Planning: Getting It Right – A Boston Retail Partners Report