In today’s competitive marketplace, delivering exceptional yet personalized customer experiences is no longer an option—it’s an expectation. However, how do you know if you’re meeting or exceeding customer expectations?
- How Intelligent Automation Reinvents CX In Retail
- Back To Retail Business With A Software-Defined Edge Strategy
- COVID-19 Health Screening And Creating Safe Workplaces For Employees And Customers
- Using UV-C Technology To Disinfect Retail Stores During The Pandemic
- The Mobile Empowered Associate Opens The Path To A Perfect Purchase
- The Cashless Controversy: How FinTech Can Be Both Innovative And Inclusive
- CDC Now Acknowledges COVID-19 Airborne Transmission – What Can Retail Facilities Do?
5 Questions To Ensure The Success Of Mobile Technology In Retail
Mobile technology use is soaring in retail, and for good reason. IHL Group found retailers that provide mobile sales tools for staff enjoy 77 percent higher sales growth than those who don’t, and those that deploy mobile POS achieve an impressive 92 percent higher sales. It’s rare to see such a spectacular return on investment in technology, and it’s getting a lot of attention. In fact, 57 percent of retailers are planning major foundational investments in mobile POS over the next two years, according to RIS News’ 30th Annual Retail Technology Study.
The Six-Foot Economy: Why Pandemic-Related Changes To Retail Might Be Here To Stay
We sat down with Louis Alterman, President and CEO of Stratix, and Joe Mach, President of ENS Group to discuss how technology is key to enabling both safer and more convenient shopping in this unprecedented time and in the years to come.
Understanding The Main Street Lending Program
The Federal Reserve’s Main Street Lending Program (MSLP) has been launched. The MSLP provides loans to small to midsized businesses that were in good financial condition before COVID-19 but that are now seeking financial support because of the pandemic.
Maintaining The Minute Book: Best Practices In Corporate Record Keeping
A familiar sight in any office is that bookcase filled with minute books. It is a monument to how most companies have managed their corporate record keeping for years. But in today’s virtual working environment, many companies are reviewing how they track their information and update physical books they may no longer have access to.
Developing A Lien Search Strategy For Legal Due Diligence
When performing legal due diligence, one of your primary goals is to uncover hidden legal liabilities, historical and pending, that come with the deal. However, your plan of attack can be dramatically influenced by several factors, including the type and size of the deal, the industry, time constraints, and more.
RETAIL IT WHITE PAPERS
Reimagining The Store Of The Future: Retail Adjustments For A Post-Pandemic World
The COVID-19 pandemic created significant challenges for retail, and one that is likely to have long-term effects is to persuade consumers to return to stores. Concerns over the potential for infection have left many consumers feeling uncomfortable in stores. Retailers must take meaningful steps to earn the trust of patrons whose values and behavior have changed.
Sharpening Omnichannel Inventory Management To A Razor’s Edge
Inventory is your company’s largest capital investment. It is why customers make purchases in your stores and online. It is the source of your company’s revenue and the bedrock of your brand. Naturally, it makes sense that fine tuning inventory management is a key to achieving financial success.
The AI-Driven Supply Chain: Seamlessly Meeting Complex Demand
Retail supply chains have become overwhelmingly complex. In order to meet constantly shifting consumer demand and ensure product is where it needs to be, when it needs to be there, savvy retailers are turning to artificial intelligence (AI) to help power their next-gen supply chains.
Bot And ATO Attacks: How They’re Related And What You Can Do
There are faceless armies of robots arrayed against you. They are legion, they are tireless and, if they overwhelm your defenses, they can be lethal—to your business. Bots are not the minions of an evil super-intelligence in a science fiction film bent on dominion over mankind. They are simply tools that can be used by anyone who picks them up. And, the people picking them up these days often are criminals employing them to take over or create online accounts.
FEATURED RETAIL SOLUTIONS PROVIDERS
APG Cash Drawer, LLC
For more than 30 years, APG Cash Drawer has been designing and delivering cash drawers with a variety of size, color, interface, and integration options. An APG cash drawer will provide years of smooth, trouble free service with virtually no downtime, no service required, and no headaches. Our cash drawers are so well constructed and so reliable that our customers install them and forget them - even in the most demanding environments.
RSPA stands for Retail Solutions Providers Association. We are the only association dedicated to the retail technology industry.
Report: Tools And Tech Driving Value In Customer Service
The pace of change in retail customer service in recent years has been profound, with new technologies and tools both meeting and driving heightened consumer expectations. The abrupt and shocking changes to the retail landscape driven by the Coronavirus pandemic have brought this issue into even sharper relief, as millions of consumers increasingly rely on virtual channels of service to meet their needs. In this environment, taking a step back to assess where the industry stands and where it is headed is a valuable step in planning for a future of increasing challenges and opportunities.
Examining COVID-19’s Impact On The Delicate Balance Between Cash And The Retail And Hospitality Industries
Robert Banker, Director of SMARTtill and Partner Sales at APG Cash Drawer, is a retail technology veteran with extensive experience in solution sales of retail technologies. Before joining APG, Robert led the sales efforts around a variety of software solutions for companies including Toshiba Global Commerce Solutions, IBM, and Tyco Retail Solutions. Robert spoke with VAR Insights about the impact the COVID-19 pandemic will have on the retail and hospitality industries, as well as the future or cash, contactless payment, and cash drawers.
POS Software Comparison Tool For Resellers
Resellers and POS ISVs can download this ISV selection matrix to learn what resellers evaluate before choosing new point of sale software partners. When evaluating different POS software vendors, It is paramount that ISV's be ready to answer these questions and more.
The Expanding Wallets And Purchasing Influence Of Millennials And Gen Z
And 6 Keys to Modern Customer Support That Can Help Businesses Tap Into Both.
Top 3 Trends That Have An Impact On Software Testing In 2019
Business owners continue to meet the current digital transformation challenges from time to time. Not only have the product releases been reduced from months to weeks and days, so have the quality standards increased. One of the most revolutionary trends of this era is the software testing tools in the software development process. However, a software testing company works on achieving digital excellence by using the top trends for this year.
7 Ways To Reduce Shopping Cart Abandonment
High shopping cart abandonment rate is an unpleasant reality for many Ecomm businesses and there are numerous reasons why customers may change their mind half way through the purchasing process. Let’s have a look.
Retail POS Guardiant Countertop Shield
The retail Guardiant™ is ideal for grocery, convenience and retail settings and is built to help reduce the spread of contagious, airborne germs commonly spread by coughing or sneezing. Create a protective shield in any place of commerce that requires direct interaction between employees and customers in close proximity such as POS checkouts.
The Medical Guardiant Healthcare Countertop Screen
The medical Guardiant™ is ideal for doctor clinics, dental and pharmacy settings and is built to help reduce the spread of infectious, airborne germs commonly spread by coughing or sneezing. Create a protective shield in any place of commerce that requires direct interaction between healthcare employees and patients in close proximity.
Cash Drawer Caddy™ SP Organizer
The Caddy™ SP Organizer is a slim profile POS integration tray that brings easy cable routing and organization to APG heavy duty cash drawers.