A lot has evolved in the past month, as the situation of COVID-19 is changing daily. With that has come new implementations that businesses are having to continuously enforce to ensure they are not endangering the wellbeing of their employees, as well as the general public.
- The Evolving Role Of The E-Commerce Merchandiser
- Headless Commerce: Empowering Brands With Front-End Flexibility
- Working Remotely: How To Keep Employees Engaged
- Creating Great User Experiences Through Customer Support
- CARES Act – SBA’s Paycheck Protection Program
- Trust: Retaining Customers During The COVID-19 Crisis
- Safeguarding Retail Data From Hackers Amid Coronavirus Scams
Retailers’ Post-Pandemic Investments To Focus On Omnichannel
In the blink of an eye, the COVID-19 outbreak caused massive upheaval in the retail industry. As retailers look beyond the lockdowns and stay-at-home directives necessitated by the pandemic, some of the technology changes and investments implemented in a hurry will likely be permanent.
Brave New World: A Futuristic Vision Of Payments
Over the last ten years, the retail e-commerce ecosystem has undergone a wide-ranging transformation. As recently as 2010, the e-commerce and payments value chain was relatively straightforward: Any eCommerce merchant could integrate a payment processor’s front-end HPP into their checkout or perform a deeper API integration for a customized checkout experience. The customer then enters their card details or other bank details, which were passed to payment platforms and schemes for processing.
Clothes Sold New And Used While Rented And Repaired Online – Doing More With Less
Clothes are being handled like cars – and why not? Digital fashion companies can learn from the auto industry in building deeper relations with customers by treating them newly as business partners who supply apparel. Together with re-fashioning the value chain, there are opportunities for online clothes retailers to raise the market profile and market share. And also help the environment to boot.
It’s Official: The October 2020 Outdoor EMV Deadline Remains. How Does That Impact You?
The COVID-19 pandemic has been front-and-center in the global news cycle for the past few months, and the impact continues to permeate our daily lives. But we’ve recently seen a specific piece of industry news that will have profound implications for all fuel and C-store retailers: The Outdoor EMV deadline.
“Who are the New Solution Providers?” And More From RSPA Inspire 2020
One question hanging over our channel has been “Who are the new solution providers?” that will backfill for retail IT resellers who are retiring, merging, or selling. The answer to that question could be found in the Inspire audience – the new faces that are engaging with the retail IT channel.
RETAIL IT WHITE PAPERS
Cash Transactions In The Mobile World
For two decades, the PC has reigned supreme over all POS solutions, operating as point of sale terminals that sit on counters and control various peripherals. However, the need for PC-centric solutions is waning as a more flexible POS model emerges Leveraging cloud and mobile technologies, this model supports thin client and IP-enabled components such as cash drawers and printers.
Protect Yourself: 8 Security Best Practices For Retailers
The retail industry is a favorite target of cyber attackers. Hackers know a successful attack on a retailer can give them access to the data of thousands or even millions of payment cardholders. Cyber criminals can sell that data for a tidy profit to other criminals on the dark web who use it for fraud, identity theft, and phishing attacks. Cyber crime is big business; it’s projected to cause damages of $6 trillion by 2021 on organizations of all types and sizes.
Retail Cash Loss: Addressing The Problem With Intelligent Technology
Any business that accepts cash for transactions has come to expect that some percentage of it will vanish as a result of fraud, administrative errors and employee misdeeds. Inventory shrink, which includes cash loss, costs retailers an estimated $47 billion annually. It is so prevalent that retailers have a line item for it in their P&L statement.
Omnichannel And The Future Of Stores
Customers have come to expect a unified shopping experience across all channels forcing stores to connect the dots between their in-store and online operations. While not all omnichannel features are one-size-fits-all, BOPIS is an option shoppers are coming to expect from retailers. According to a survey from Internet Retailer and BizRate, 53% of shoppers plan to increase their use of buy online, pick up in-store (BOPIS) this year and by not giving your customers the choice, retailers could be losing sales.
FEATURED RETAIL SOLUTIONS PROVIDERS
RSPA stands for Retail Solutions Providers Association. We are the only association dedicated to the retail technology industry.
APG Cash Drawer, LLC
For more than 30 years, APG Cash Drawer has been designing and delivering cash drawers with a variety of size, color, interface, and integration options. An APG cash drawer will provide years of smooth, trouble free service with virtually no downtime, no service required, and no headaches. Our cash drawers are so well constructed and so reliable that our customers install them and forget them - even in the most demanding environments.
POS Software Comparison Tool For Resellers
Resellers and POS ISVs can download this ISV selection matrix to learn what resellers evaluate before choosing new point of sale software partners. When evaluating different POS software vendors, It is paramount that ISV's be ready to answer these questions and more.
The Expanding Wallets And Purchasing Influence Of Millennials And Gen Z
And 6 Keys to Modern Customer Support That Can Help Businesses Tap Into Both.
Top 3 Trends That Have An Impact On Software Testing In 2019
Business owners continue to meet the current digital transformation challenges from time to time. Not only have the product releases been reduced from months to weeks and days, so have the quality standards increased. One of the most revolutionary trends of this era is the software testing tools in the software development process. However, a software testing company works on achieving digital excellence by using the top trends for this year.
7 Ways To Reduce Shopping Cart Abandonment
High shopping cart abandonment rate is an unpleasant reality for many Ecomm businesses and there are numerous reasons why customers may change their mind half way through the purchasing process. Let’s have a look.
Do You Have A Love-Hate Relationship With Vendor-Funded Promotions?
Do you look forward to or dread managing vendor-funded promotions in your retail business? They can be a great sales driver, but they also can be complicated and time-consuming to manage
Cracking The Code: What Online Shoppers Value Most
As anticipated, the retail industry continued to evolve in 2018, with overall sales jumping close to 5%, online marketplaces grabbing a larger slice of the pie, and legacy brick-and- mortar retailers shifting more resources online. The industry is ripe for even more change in 2019. With eCommerce sales projected to reach $530.6 billion by 2020, retailers must continue to evolve to meet customer’s expectations.
The Medical Guardiant Healthcare Countertop Screen
The medical Guardiant™ is ideal for doctor clinics, dental and pharmacy settings and is built to help reduce the spread of infectious, airborne germs commonly spread by coughing or sneezing. Create a protective shield in any place of commerce that requires direct interaction between healthcare employees and patients in close proximity.
Cash Drawer Caddy™ SP Organizer
The Caddy™ SP Organizer is a slim profile POS integration tray that brings easy cable routing and organization to APG heavy duty cash drawers.
Retail POS Guardiant Countertop Shield
The retail Guardiant™ is ideal for grocery, convenience and retail settings and is built to help reduce the spread of contagious, airborne germs commonly spread by coughing or sneezing. Create a protective shield in any place of commerce that requires direct interaction between employees and customers in close proximity such as POS checkouts.