Vendor Insights

  1. Choices You Need To Make If You Use Symantec Certificates
    9/21/2017

    With online retailers soon locking down their code for the upcoming holiday season, one thing they surely will want to guarantee is shoppers aren’t discouraged from visiting their site.

  2. How Back-End AI Creates Effortless Customer Experience
    9/20/2017

    Artificial intelligence (AI) is a huge buzzword with nearly half of retailers having near-term plans to use it for improved shopper experiences.

  3. Unlocking The Power Of Review Syndication
    9/19/2017

    Syndication is a way for retailers to quickly increase the volume of product reviews they display. Brands, typically first to collect this valuable user generated content (UGC), are eager for retailers to feature these on their e-commerce sites.

  4. Why Value Channel Shoppers Prefer Receipt-Based Offers
    9/15/2017

    inStream completed its annual value channel shopper tracking study, interviewing shoppers nationwide at value channel retail locations. The study found value shoppers’ interest in receipt-based offers grew year-over-year and outpaces awareness of and interest in other types of promotions, including digital offers.

  5. Product Images And Attributes: Why They're Essential
    9/14/2017

    GS1 US announced it was collaborating with retailers, manufacturers, brand owners, suppliers, and solution providers to launch the GS1 US Best Practice Guideline for Exchanging Product Images and Attributes, Release 3.0.

  6. Bringing On Workers To Support Holiday Hustle
    9/7/2017

    As more people shop online, job opportunities in the fulfillment and transportation sectors have expanded dramatically to ensure consumers' holiday packages arrive at their doors on time. 

  7. Retailers Blueprint For Success - Enabling Great Customer Experiences
    8/29/2017

    Examine the common challenges holding retailers back and the five customer-focused commerce musts to building a unified customer experience.

  8. How Prada Leveraged Wi-Fi To Accelerate In-Store Innovation
    8/28/2017

    In 2015, The Prada Group realized it needed to add guest Wi-Fi to their stores. It chose a personalized experience platform which more than met critical customer needs while adding a crucial building block for future capabilities. The Prada approach is applicable for any brick-and-mortar retailer on the path to unified commerce. By Jeff Abramowitz, president, Cloud4Wi

  9. The Overlooked Importance Of Customer Feedback
    8/8/2017

    Mike Maher, co-founder and CEO of Taylor Stitch and Aura Nelson, senior manager consumer insights for Wolverine Worldwide took time to talk customer feedback with RetailOperationsInsights.com, covering everything from what can be accomplished with customer surveys to the best way to analyze the data they generate to make better customer-informed buying decisions.

  10. Why the State of Brick and Mortar Retail is Far from Gloom and Doom
    8/4/2017

    The fact that we’re witnessing several brick and mortar stores closing this year is not fake news, but much of the media’s coverage of these events has painted a false picture that it’s all but over for traditional retailers. To get a little more perspective on this topic, it’s important to look at some of the positive things that are happening in retail along with research that challenges the mainstream narrative.