Vendor Insights

1. Delegate Or Die 10/29/2021

   When the RSPA team talks business challenges with our value-added reseller (VAR) and independent software developer (ISV) members, we hear most frequently about one obstacle. Not cloud point of sale, not mergers and acquisitions, not vendor relationships, not shrinking margins, not the economy. The most mentioned hindrance to VAR and ISV growth is delegation.

2. 7 Elements Of A Successful Cannabis VAR 7/20/2021

   When entering an emerging vertical, VARs expect to encounter a unique set of complexities, nuances, and obstacles. That’s especially true in the cannabis market because laws, regulations, supply chains, and business models differ from state-to-state, and a technology misstep can cost a dispensary owner their license.

3. Cash Implementation Challenges For Telco Retailers By APG Cash Drawer And NTS Retail 3/11/2021

   While cashless payment methods are no doubt surging, cash remains a highly relevant factor in many retail environments across the world. Implementing cash in a modern, technology-driven retail environment poses unique challenges, which can have retailers scratch their heads as they try to balance efficiency in labour hours and practicality in daily use. Leveraging technology, both on the hardware and on the software side, goes a long way towards making sure cash transactions run conveniently, smoothly and securely.

4. Shop. Ship. Smile. Program Aims To Lighten The Load For Busy Shoppers 11/23/2020

   Aaron Kirley, President of LugLess, answers questions about his company’s partnership with LugLess that will enable holiday shoppers to send gifts directly from the store to any location in the U.S.

5. Supply Chain Innovation: The Role Of Continuous Improvement In The Supply Chain 11/13/2020

   When it comes to marketplace innovation, time is of the essence. Over the last two decades, 52 percent of Fortune 500 companies have gone extinct. This statistic alone proves that very few businesses, even stellar ones, don't survive for an extended length of time without going through a reinvention of some sort.

6. Examining COVID-19’s Impact On The Delicate Balance Between Cash And The Retail And Hospitality Industries 6/11/2020

   Robert Banker, Director of SMARTtill and Partner Sales at APG Cash Drawer, is a retail technology veteran with extensive experience in solution sales of retail technologies. Before joining APG, Robert led the sales efforts around a variety of software solutions for companies including Toshiba Global Commerce Solutions, IBM, and Tyco Retail Solutions. Robert spoke with VAR Insights about the impact the COVID-19 pandemic will have on the retail and hospitality industries, as well as the future or cash, contactless payment, and cash drawers.

7. POS Software Comparison Tool For Resellers 3/11/2020

   Resellers and POS ISVs can download this ISV selection matrix to learn what resellers evaluate before choosing new point of sale software partners. When evaluating different POS software vendors, It is paramount that ISV's be ready to answer these questions and more.

8. The Expanding Wallets And Purchasing Influence Of Millennials And Gen Z 9/25/2019

   And 6 Keys to Modern Customer Support That Can Help Businesses Tap Into Both.

9. Top 3 Trends That Have An Impact On Software Testing In 2019 5/30/2019

   Business owners continue to meet the current digital transformation challenges from time to time. Not only have the product releases been reduced from months to weeks and days, so have the quality standards increased. One of the most revolutionary trends of this era is the software testing tools in the software development process. However, a software testing company works on achieving digital excellence by using the top trends for this year.

10. 7 Ways To Reduce Shopping Cart Abandonment 5/29/2019

    High shopping cart abandonment rate is an unpleasant reality for many Ecomm businesses and there are numerous reasons why customers may change their mind half way through the purchasing process. Let’s have a look.