Vendor Insights

1. Shop. Ship. Smile. Program Aims To Lighten The Load For Busy Shoppers 11/23/2020

   Aaron Kirley, President of LugLess, answers questions about his company’s partnership with LugLess that will enable holiday shoppers to send gifts directly from the store to any location in the U.S.

2. Supply Chain Innovation: The Role Of Continuous Improvement In The Supply Chain 11/13/2020

   When it comes to marketplace innovation, time is of the essence. Over the last two decades, 52 percent of Fortune 500 companies have gone extinct. This statistic alone proves that very few businesses, even stellar ones, don't survive for an extended length of time without going through a reinvention of some sort.

3. Examining COVID-19’s Impact On The Delicate Balance Between Cash And The Retail And Hospitality Industries 6/11/2020

   Robert Banker, Director of SMARTtill and Partner Sales at APG Cash Drawer, is a retail technology veteran with extensive experience in solution sales of retail technologies. Before joining APG, Robert led the sales efforts around a variety of software solutions for companies including Toshiba Global Commerce Solutions, IBM, and Tyco Retail Solutions. Robert spoke with VAR Insights about the impact the COVID-19 pandemic will have on the retail and hospitality industries, as well as the future or cash, contactless payment, and cash drawers.

4. POS Software Comparison Tool For Resellers 3/11/2020

   Resellers and POS ISVs can download this ISV selection matrix to learn what resellers evaluate before choosing new point of sale software partners. When evaluating different POS software vendors, It is paramount that ISV's be ready to answer these questions and more.

5. The Expanding Wallets And Purchasing Influence Of Millennials And Gen Z 9/25/2019

   And 6 Keys to Modern Customer Support That Can Help Businesses Tap Into Both.

6. Top 3 Trends That Have An Impact On Software Testing In 2019 5/30/2019

   Business owners continue to meet the current digital transformation challenges from time to time. Not only have the product releases been reduced from months to weeks and days, so have the quality standards increased. One of the most revolutionary trends of this era is the software testing tools in the software development process. However, a software testing company works on achieving digital excellence by using the top trends for this year.

7. 7 Ways To Reduce Shopping Cart Abandonment 5/29/2019

   High shopping cart abandonment rate is an unpleasant reality for many Ecomm businesses and there are numerous reasons why customers may change their mind half way through the purchasing process. Let’s have a look.

8. Do You Have A Love-Hate Relationship With Vendor-Funded Promotions? 2/21/2019

   Do you look forward to or dread managing vendor-funded promotions in your retail business? They can be a great sales driver, but they also can be complicated and time-consuming to manage

9. How Retailers Can Better Prepare To Service The Customer 12/20/2018

   As Founder and CEO of UJET, Inc., Anand Janefalkar has 15 years of experience in the technology industry and has served as a technical advisor for various startups in the Bay Area. Before to founding UJET, he served as Senior Engineering Manager at Jawbone, and also previously contributed to multiple high-profile projects at Motorola. Fadi ElTal is the head of Customer Support and Insights at Noon Home, and is behind the program’s overall launch strategy and bring up. These two recently spoke with Retail Operations Insights about customer experience, consumer loyalty, and the future of retail.

10. Not All Demand Is True Demand 8/28/2018

    For consumer goods companies with omnichannel sales, downstream demand is a key signal to consider when thinking about inventory allocation, new product launches, demand planning, and other decisions. However, not all downstream demand is created equal.