Vendor Insights
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Everything You Need To Know About Marketing Analytics & AI
6/7/2018
A Practical Guide for the 21st Century Marketing Executive, Media Buyer, Content Marketer, and PR Professional.
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GDPR And Retail: How To Secure And Manage Data, Implement Infrastructure, And More
2/23/2018
The number of cyber-security breaches in the past few years has made much of the global population far more aware of the problems of data protection security and often the lack of its complete effectiveness. TAs a result, the European Commission announced an agreement to finalize General Data Protection Regulation (GDPR) which will take affect this May. The primary objective of the GDPR is to give citizens back control of their personal data. Once GDPR takes effect it will harmonize previous and other data protection regulations throughout the EU. The Retail Solutions network spoke with Dr. Alfred Rolington, GDPR Advisory Board senior cyber security academic and Piers Clayden, legal expert on the GDPR Advisory Board and founder of Clayden Law, about this regulation and what impact it will have on retail.
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How The GDPR Could Affect Your Marketing Strategy
1/25/2018
The General Data Protection Regulation will apply to anyone doing business in the EU that handles personal data — it doesn’t matter whether you’re based in the EU or not. One area of interest has been GDPR for marketers and a team of GDPR Advisory Board experts took time to provide straightforward advice and help for those with queries about this new EU legislation.
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Overstock.com's Analytics Journey To A More Personalized Shopping Experience
1/25/2018
Craig Kelly, group product manager for Overstock.com, explains how the internet retailer was able to deliver data science at scale and improve data science velocity by over 500 percent resulting in an improved customer experience. Overstock.com also decreased the cost of moving models to production by nearly 50 percent and data scientists can stand up new models five times faster than previously required.
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How Retailers Can Improve The Hiring Process To Reduce Overspend
1/25/2018
The cost of labor has a major impact on a retailer’s bottom line; in fact it consumes 50 to 60 percent of every organization’s operational cost. Through research, Deloitte found organizations with a large hourly workforce — such as retail — are overspending an average of $30 million on labor costs annually. Late last year, Chipotle’s 2018 and 2019 earnings were slashed by Bank of America in part because, “We believe further gains from trimming hours will prove difficult which limits the opportunity to get labor below 27 percent of sales even if traffic recovers.” But, what are the causes of overspend, where are they hiding, and why hasn’t this issue been address before? William Cleary, talent acquisition practice leader and LaborWise Advisor, Deloitte Consulting LLP, took time recently to share his advice on how you can avoid the same fate Chipotle suffered last year by answering questions about hiring best practices, mixing new technologies into the hiring process, and more.
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The Future Of Digital Transformation In Retail
1/4/2018
New, emerging models indicate that, overall, retail is growing at a decent rate of 3 percent while online shopping is growing by 20 percent. Interestingly enough, online growth isn’t only being attributed to online players, but also to brick and mortar (B&M) retailers which are increasing their online offerings. Ravi Kanniganti, Director Vertical Marketing Strategy, Retail and Hospitality for Zebra Technologies recently took time to talk about how technology is aiding the comeback of B&M stores. Read on to find out what Kanniganti thinks about the present and future status of retail’s digital transformation.
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What You Need To Know About The General Data Protection Regulation (GDPR)
12/15/2017
The General Data Protection Regulation, or the GDPR, is the European Union’s new regulation on data and cyber-security that will become law in the EU on May 25, 2018. The GDPR will apply to anyone doing business in the EU that handles personal data — it doesn’t matter whether you’re based in the EU or not. If your company processes, stores or transmits personal data belonging to EU residents, you’ll have to comply as well as show evidence you want to comply. The GDPR Advisory Board took time to answer questions about training your workforce with the latest legal requirements, working to manage your data in a compliant way, and other ways to become legally compliant before the May deadline.
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How Contact Centers Can Make The Most Of The IT Freeze
12/7/2017
Fourth quarter, the holiday rush and Black Friday, there are myriad reasons why this time of the year is the most lucrative and—thereby important—season for businesses everywhere. Yet, as companies scramble to keep up with increased demand, they may also close off anything that could jeopardize their ability to earn as much revenue as possible. This is known as the “IT Freeze”.
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EMV Solution Adds Extra Layer Of Protection For Customers At Country Bar
11/10/2017
John Rich, of the country duo Big & Rich, opened Redneck Riviera, a country bar located in the Grand Bazaar Shops at Bally’s directly above Wahlburgers in Las Vegas, Nevada in 2016. Redneck Riviera also features an additional bar uniquely dedicated to veterans. It is staffed by veterans and veterans get their first drink for free.
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Growth Opportunity In Omnichannel For Retailers
11/10/2017
More than halfway through 2017, sales have been swift for retailers, thanks largely to the variety of avenues through which consumers can buy. In July, for example, retail sales rose 3.5 percent year-over-year, according to the National Retail Federation. Additionally, online sales rose an unadjusted 11.4 percent during the same period.