Vendor Insights

31. The Five Trends Transforming The Future Of Retail 4/19/2018

    Yesterday’s amazing is today’s expected. That’s a vital point retailers need to understand according to Dana Telsey, CEO and Chief Research Officer at Telsey Advisory Group. Telsey provided an overview of the evolving retail landscape during NetSuite’s recent webinar, Revolutionizing Retail, as well as the key trends hitting the industry and the five top things what will transform the future of retail.

32. In Retail, It’s All About Change 3/21/2018

    Looking at the retail market and IT ecosystem supporting it, 2017 was a year of dramatic change as the trend toward online shopping gained even more momentum.

33. GDPR And Retail: How To Secure And Manage Data, Implement Infrastructure, And More 2/23/2018

    The number of cyber-security breaches in the past few years has made much of the global population far more aware of the problems of data protection security and often the lack of its complete effectiveness. TAs a result, the European Commission announced an agreement to finalize General Data Protection Regulation (GDPR) which will take affect this May. The primary objective of the GDPR is to give citizens back control of their personal data.  Once GDPR takes effect it will harmonize previous and other data protection regulations throughout the EU. The Retail Solutions network spoke with Dr. Alfred Rolington, GDPR Advisory Board senior cyber security academic and Piers Clayden, legal expert on the GDPR Advisory Board and founder of Clayden Law, about this regulation and what impact it will have on retail.

34. Why Distributors Need To Incorporate eCommerce And Mobile Into The Sales Process 2/23/2018

    As retailers move, almost en masse, to implement omnichannel functionality (e.g., ship to home/return to store, online order/in-store pickup, anytime/anywhere access to inventory) in an effort to effectively meet the rising demands of customers, the movement has significant implications for distributors.

35. Time To Dispel Some Common Myths About Disruptive Retailers 2/15/2018

    We know the rest of the retail industry chases disruptors, but wanted to understand what exactly they are chasing. What makes for a retail disruptor? This week, we’ll focus on what they are not by dispelling the seven myths about retail disruptors. Frankly, we were surprised by what we found.

36. For Merchants, The Future Of Payments Is Everywhere 2/1/2018

    As e-commerce continues to grow, there’s one thing that’s clear for brick-and-mortar retailers: consumers are no longer obligated to venture out to physical stores every time they want something.

37. How The GDPR Could Affect Your Marketing Strategy 1/25/2018

    The General Data Protection Regulation will apply to anyone doing business in the EU that handles personal data — it doesn’t matter whether you’re based in the EU or not. One area of interest has been GDPR for marketers and a team of GDPR Advisory Board experts took time to provide straightforward advice and help for those with queries about this new EU legislation.

38. Overstock.com’s Analytics Journey To A More Personalized Shopping Experience 1/25/2018

    Craig Kelly, group product manager for Overstock.com, explains how the internet retailer was able to deliver data science at scale and improve data science velocity by over 500 percent resulting in an improved customer experience. Overstock.com also decreased the cost of moving models to production by nearly 50 percent and data scientists can stand up new models five times faster than previously required.

39. How Retailers Can Improve The Hiring Process To Reduce Overspend 1/25/2018

    The cost of labor has a major impact on a retailer’s bottom line; in fact it consumes 50 to 60 percent of every organization’s operational cost. Through research, Deloitte found organizations with a large hourly workforce — such as retail — are overspending an average of $30 million on labor costs annually. Late last year, Chipotle’s 2018 and 2019 earnings were slashed by Bank of America in part because, “We believe further gains from trimming hours will prove difficult which limits the opportunity to get labor below 27 percent of sales even if traffic recovers.” But, what are the causes of overspend, where are they hiding, and why hasn’t this issue been address before? William Cleary, talent acquisition practice leader and LaborWise Advisor, Deloitte Consulting LLP, took time recently to share his advice on how you can avoid the same fate Chipotle suffered last year by answering questions about hiring best practices, mixing new technologies into the hiring process, and more.

40. Why The Future Of Retail Lies In Evolving Technology 1/11/2018

    The future of retail belongs to those who reinvent their customer experience. It’s a belief that’s been borne out as true by the events of recent years, especially 2017. Research shows that in 2017, a year many in the media pessimistically dubbed the “retail apocalypse,” companies that embraced the latest technology and evolved with the new era in retail saw unprecedented success. They used a unified commerce approach to reach new levels in their business—showing the that the common wisdom about the direction of retail is not the real story.