Vendor Insights

  1. Bringing On Workers To Support Holiday Hustle 9/7/2017

    As more people shop online, job opportunities in the fulfillment and transportation sectors have expanded dramatically to ensure consumers' holiday packages arrive at their doors on time. 

  2. How Prada Leveraged Wi-Fi To Accelerate In-Store Innovation 8/28/2017

    In 2015, The Prada Group realized it needed to add guest Wi-Fi to their stores. It chose a personalized experience platform which more than met critical customer needs while adding a crucial building block for future capabilities. The Prada approach is applicable for any brick-and-mortar retailer on the path to unified commerce. By Jeff Abramowitz, president, Cloud4Wi

  3. The Overlooked Importance Of Customer Feedback 8/8/2017

    Mike Maher, co-founder and CEO of Taylor Stitch and Aura Nelson, senior manager consumer insights for Wolverine Worldwide took time to talk customer feedback with RetailOperationsInsights.com, covering everything from what can be accomplished with customer surveys to the best way to analyze the data they generate to make better customer-informed buying decisions.

  4. The Platform That's Bringing Shopping, Travel, And Entertainment Together In A New And Innovative Way 4/6/2017

    Marcia Favale, Founder & CEO of digital video streaming, advertising, marketing and eCommerce platform, Blingby, shares the inspiration and vision for her company’s “advert-less” platform that’s proving to be a big disruptor in retail and several other markets.

  5. How Augmented Reality Is Impacting Online Shopping 3/28/2017

    Check out this infographic to see how retailers are feeling the squeeze, why shoppers choose augmented reality, and augmented reality's impact on retail.

  6. Best Buy Sales Slide As Customers Turn Online 3/17/2017

    Revenue missed expectations for holiday period, leading to new strategies to recover.

  7. Walmart Expands Mobile App To Include Prescription Refills And Money Services 3/16/2017

    Walmart has announced the addition of new features to its mobile app for its pharmacy and money services customers, including new ways for shoppers to skip regular checkout lines. The expansion means that now Pharmacy customers can use the Walmart app to refill prescriptions, track order status and view pricing and pickup details, then use express lanes to pick them up. It also allows customers using the retailer’s money services at its 1,200 wire-transfer centers to cash checks, pay bills and send money without paperwork, using the app to complete their transactions, and those services will have new express lanes to speed things up.

  8. Amazon Drops Free Shipping Threshold To $35 In Battle With Walmart's New Policy 3/15/2017

    Online retail giant Amazon has quietly dropped its free shipping threshold from $49 to $35, apparently in an effort to challenge Walmart’s new policy. Walmart announced in February that it has scrubbed its ShippingPass in favor of free two-day shipping in its battle for customers. In a conference call, Marc Lore, CEO of Walmart US eCommerce explained that as two-day shipping becomes a customer expectation, “we don’t think it’s necessary to charge a membership for it.”

  9. Target Announces Big Changes In Wake Of Slumping Sales 3/14/2017

    Target vows to slash prices, refurbish stores, and open smaller urban locations to better compete.

  10. Virginia Is First State To Pass Legislation Governing Delivery Robots 3/13/2017

    Virginia has become the first state to pass legislation that regulates the use of delivery robots, allowing them to operate on sidewalks and through crosswalks. The new state law will go into effect on July 1. While the new law does not require delivery robots to function within the line of sight of a human operator, it does require the operator to be able to take over in case of an issue with the robot. It also imposes a 10 mph speed limit and a 50 pound weight limit on the delivery robots.