When you’re selling to multi-location retailers, the challenges go beyond the point of sale. The world of retail security, data and payments is growing more complex—all three are blending together in the solutions that your customers expect today. Every ISV has a tough decision to make: They can broaden their focus, or they can keep their attention on their core expertise and partner with a company that helps them in other areas. The two options offer a different set of benefits and challenges.
Traditional punch clocks were the first time clock systems to be used to track employees time and attendance. They typically work this way: an employee punches in and out of work with a paper punch card. While they are simple to use, they do not protect businesses from time theft and profit loss. In the restaurant industry, this fact can be especially troubling, with employees working all different types of shifts, unlike a more traditional 9 to 5 scenario. Keeping track of time and attendance in the restaurant industry can be a real headache, especially if owners and operators are relying on outdated equipment.
With online retailers soon locking down their code for the upcoming holiday season, one thing they surely will want to guarantee is shoppers aren’t discouraged from visiting their site.
Artificial intelligence (AI) is a huge buzzword with nearly half of retailers having near-term plans to use it for improved shopper experiences.
Syndication is a way for retailers to quickly increase the volume of product reviews they display. Brands, typically first to collect this valuable user generated content (UGC), are eager for retailers to feature these on their e-commerce sites.
inStream completed its annual value channel shopper tracking study, interviewing shoppers nationwide at value channel retail locations. The study found value shoppers’ interest in receipt-based offers grew year-over-year and outpaces awareness of and interest in other types of promotions, including digital offers.
GS1 US announced it was collaborating with retailers, manufacturers, brand owners, suppliers, and solution providers to launch the GS1 US Best Practice Guideline for Exchanging Product Images and Attributes, Release 3.0.
As more people shop online, job opportunities in the fulfillment and transportation sectors have expanded dramatically to ensure consumers' holiday packages arrive at their doors on time.
Examine the common challenges holding retailers back and the five customer-focused commerce musts to building a unified customer experience.
In 2015, The Prada Group realized it needed to add guest Wi-Fi to their stores. It chose a personalized experience platform which more than met critical customer needs while adding a crucial building block for future capabilities. The Prada approach is applicable for any brick-and-mortar retailer on the path to unified commerce. By Jeff Abramowitz, president, Cloud4Wi
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