Retail IT Case Studies
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SMARTtill Solves Disappearing Cash Problem at Gainfort Stores
Gainfort Ltd. operates two convenience stores in Huntingdon, U.K., about 70 miles north of London. At the end of employee shifts, owner Sunil Lahal noticed a disturbing trend during cash counts: The totals were off.
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A Supermarket's Recipe For Reducing Labor And Cash Loss
Most merchants still welcome cash gladly, however, managing it and the associated cost, is another matter especially for big supermarkets. It’s a big challenge. Handling bills and coins often leads to mistakes at the checkout and the backroom. Cash counts are time consuming, especially when there are discrepancies and multiple lanes, taking staff and managers away from other tasks.
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US Fashion Apparel Brand Leverages Radial Operations To Meet Customer Demand and Exceed Expectations, Even During Promotional Volume Spikes
A leading apparel brand with $2B+ in revenue was deeply concerned about its ability to meet online consumers’ expectations. The brand sought to bring its excellent brick-and-mortar customer experience online and made a firm delivery promise to consumers while also providing them with compelling promotions.
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Luxury Beauty Products & Fragrances Retailer Addresses New Increased Order Volume With Voice Picking And Packing
Leading US retailer specializing in luxury beauty products and fragrances has been partnered with Radial since 2005 for fulfillment operations. With business growing substantially, there was a need to address increased order volumes, along with speed and accuracy.
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Automated Cash Management Technology Becomes A Time Saver For Pennsylvania Hardware Store
Sometimes seeing is believing. Just ask the owners of Quincy Hardware in Waynesboro, PA, who were so impressed with a demonstration of APG Cash Drawer’s SMARTtill ® Intelligent Cash Drawer Solution that they simply had to have it. Never mind that the store had just deployed two brand-new cash drawers a year earlier.
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APG Sneeze Guards Strike A Chord For Music Stores, Keeping Employees And Patrons Safe
A music store is more than a place of commerce. It’s a community haven for musicians who gather to discuss their favorite gear, try out instruments, and trade techniques. And it’s a place of dreams, where aspiring young musicians picture themselves playing the world’s stages.
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Tumbleweed Keeps It Fresh With Cybera
At Tumbleweed Tex Mex Grill & Margarita Bar, the focus is on fresh, authentic Tex Mex cuisine. But as the company’s sole IT management professional, Gill Rudolph focuses on keeping the IT network running as smoothly as possible across 19 restaurant sites in Kentucky, Ohio, and Indiana.
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With A Focus On Customer Convenience, Wag! Is The Model For Mobile-First Support
Ask any dog owner and they will tell you that their dog is more than just a pet, they are a member of the family. From the moment they meet, owners create a lifetime bond, and care for their furry friends. Dog owners will go to great lengths to provide the best food, treats, toys, and especially health and wellness care.
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Jerry's Foods Excels With Scale Computing's In-Store Edge Computing Infrastructure
Founded in 1947 at Grandview Market in Edina, Minnesota by Jerry Paulsen, Jerry’s Foods, a national grocery store chain that includes Cub Foods, County Market, and Save-A-Lot, has a unique commitment to the customer and a strong history of excellence. For over 50 years, Jerry’s Foods has remained an integral part of their neighborhood, focused on being purposeful, family-focused and serving the smart shopper.
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Nodecraft Levels Up And Saves 85% With Backblaze B2 Cloud Storage
Bleeding-Edge Gaming Platform Provider Maintains Focus on Delivering Premier Private Online Multiplayer Experience at an Affordable Price with Backblaze B2 Cloud Storage and Cloudflare.
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How The Farmer's Dog Increased First Call Resolution 50% With UJET5/15/2019
When it came to customer support, The Farmer’s Dog wanted to decrease average handle times, first contact resolution, and average tickets per customer.
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Scale Computing And Lenovo Partner With Ahold Delhaize To Roll-Out The Deployment Of Edge Computing5/15/2019
Ahold Delhaize is dedicated to helping customers shop anytime, anywhere, and in any manner – in store and online. Committed to staying ahead of the industry when it comes to the shopper experience, IT plays a fundamental role in supporting both day-to-day operations and future expansion plans for the company.
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Motorsports Legend Katech Meets Evolving Customer Needs Across Multiple Channels With TrueCommerce Nexternal eCommerce4/30/2019
Deploy a flexible, easy-to-use eCommerce solution to support emerging retail sales channels, including the ability to efficiently ship small orders to individual consumers.
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Clothing Curator Dia&Co Delivers Tailor-Made Customer Experiences With UJET3/7/2019
Dia&Co’s core mission is to “spark radical self-love through style.” And while CEO Nadia Boujarwahand cofounder Lydia Gilbert understood how to meet the needs of an underserved population of women seeking fashionable apparel, they weren’t sure how to deliver a customer support experience that would delight their subscribers.
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Building An Online Platform To Fight Counterfeits On Blockchain11/9/2018
Blockchain technology can be used to build an online platform where manufacturers, retailers, and consumers can come together to authenticate goods that we buy every day. A startup company plans to scale up by working with its manufacturing and retailing partners and building up the platform to fight counterfeit issues and show authentic supply chain information on the blockchain. This would ultimately drive out the counterfeits in the retail supply chain and afford a satisfying shopping experience.
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The Future Of Retail Is All About Personalized Experiences2/13/2018
When most supermarket chains were facing a downtrend of their annual sales revenue, Carrefour Taiwan bagged a 10% growth rate in annual sales revenue in 2016, and becoming Top 5 in the region on Carrefour’s global list.
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How Charlotte Russe Slashed Costs And Streamlined Operations Across The Company1/29/2018
Under new leadership, the Charlotte Russe facilities management team initiated a project to identify ways to further expand the usage of the ServiceChannel platform the company had deployed years ago. Previous to this project, the company had been using ServiceChannel primarily as a work order management platform.
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Wahlburgers Invests In New POS For Great Performance1/28/2016
Wahlburgers is a chain of high-profile burger restaurants in Florida, Massachusetts, Nevada, New York, Pennsylvania and Canada that stands out from the crowd. The brainchild of brothers Mark, Paul and Donnie Wahlberg, it is a business run with great passion and a very personal touch.
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Finish Line And Verizon Wireless Boost Engagement With Mobile POS7/18/2013
Verizon Wireless and Finish Line increased customer engagement and overcame numerous in-store challenges with the addition of rugged tablet PCs for mobile POS and customer service.
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Vodafone Monitors Entire Turkish Sales And Distribution Operations From Single Location11/2/2012
This case study from Intermec takes a look at Vodafone, one of the world’s largest telecoms operators, as it looked to streamline its Turkish sales and distribution channels with the implementation of centralized web-based software.
- Nacex Selects The Intermec CS40 For Its New Service – Nacex.shop
- Bertucci's Proactively Secures Its Point Of Sale Systems And Corporate Computers With Bit9 Whitelisting And Device Control
- Ice Cream And Convenience Store Chain Keeps POS Systems Cool With Bit9 Parity
- United Flower Growers Increases Accuracy By 90 Percent With Motion Tablet PCs
- Case Study: Poundland Boosts Warehouse Productivity With Motion Tablet PCs
- Retailers Count On Enterprise Mobile To Deploy And Manage Apple iOS Devices
- How David's Bridal Uses Mobile Device Management
- Faster Means Fresher
- Fashion Retailer Charlotte Russe Finds Traffic Data The Perfect Accessory
- GO Outdoors Achieves Peak Performance With Demand Forecasting