Retail IT Case Studies
SMARTtill Solves Disappearing Cash Problem at Gainfort Stores
Gainfort Ltd. operates two convenience stores in Huntingdon, U.K., about 70 miles north of London. At the end of employee shifts, owner Sunil Lahal noticed a disturbing trend during cash counts: The totals were off.
A Supermarket's Recipe For Reducing Labor And Cash Loss
Most merchants still welcome cash gladly, however, managing it and the associated cost, is another matter especially for big supermarkets. It’s a big challenge. Handling bills and coins often leads to mistakes at the checkout and the backroom. Cash counts are time consuming, especially when there are discrepancies and multiple lanes, taking staff and managers away from other tasks.
US Fashion Apparel Brand Leverages Radial Operations To Meet Customer Demand and Exceed Expectations, Even During Promotional Volume Spikes
A leading apparel brand with $2B+ in revenue was deeply concerned about its ability to meet online consumers’ expectations. The brand sought to bring its excellent brick-and-mortar customer experience online and made a firm delivery promise to consumers while also providing them with compelling promotions.
Luxury Beauty Products & Fragrances Retailer Addresses New Increased Order Volume With Voice Picking And Packing
Leading US retailer specializing in luxury beauty products and fragrances has been partnered with Radial since 2005 for fulfillment operations. With business growing substantially, there was a need to address increased order volumes, along with speed and accuracy.
Automated Cash Management Technology Becomes A Time Saver For Pennsylvania Hardware Store
Sometimes seeing is believing. Just ask the owners of Quincy Hardware in Waynesboro, PA, who were so impressed with a demonstration of APG Cash Drawer’s SMARTtill ® Intelligent Cash Drawer Solution that they simply had to have it. Never mind that the store had just deployed two brand-new cash drawers a year earlier.
APG Sneeze Guards Strike A Chord For Music Stores, Keeping Employees And Patrons Safe
A music store is more than a place of commerce. It’s a community haven for musicians who gather to discuss their favorite gear, try out instruments, and trade techniques. And it’s a place of dreams, where aspiring young musicians picture themselves playing the world’s stages.
Tumbleweed Keeps It Fresh With Cybera
At Tumbleweed Tex Mex Grill & Margarita Bar, the focus is on fresh, authentic Tex Mex cuisine. But as the company’s sole IT management professional, Gill Rudolph focuses on keeping the IT network running as smoothly as possible across 19 restaurant sites in Kentucky, Ohio, and Indiana.
With A Focus On Customer Convenience, Wag! Is The Model For Mobile-First Support
Ask any dog owner and they will tell you that their dog is more than just a pet, they are a member of the family. From the moment they meet, owners create a lifetime bond, and care for their furry friends. Dog owners will go to great lengths to provide the best food, treats, toys, and especially health and wellness care.
Jerry’s Foods Excels With Scale Computing’s In-Store Edge Computing Infrastructure
Founded in 1947 at Grandview Market in Edina, Minnesota by Jerry Paulsen, Jerry’s Foods, a national grocery store chain that includes Cub Foods, County Market, and Save-A-Lot, has a unique commitment to the customer and a strong history of excellence. For over 50 years, Jerry’s Foods has remained an integral part of their neighborhood, focused on being purposeful, family-focused and serving the smart shopper.
Nodecraft Levels Up And Saves 85% With Backblaze B2 Cloud Storage
Bleeding-Edge Gaming Platform Provider Maintains Focus on Delivering Premier Private Online Multiplayer Experience at an Affordable Price with Backblaze B2 Cloud Storage and Cloudflare.
Instacart Offers In-App Support On A Global Scale With UJET9/23/2019
Everyone has to shop for groceries. That might be a daily trip after work or part of your weekend errands; going to the grocery store means dealing with crowds, waiting in lines, and likely forgetting something from your list. In 2018, the average U.S. household made 1.6 grocery shopping trips per week.
How Kraft Heinz Gets Instant Insights On Field Sales Execution Nationwide6/28/2019
Nearly 100 sales reps represent Kraft Heinz in stores across Canada. Here's how Repsly's Advanced Reporting empowers them to share execution insights from the field in real time.
Dry Point Distillers Installs Nobly EPOS To Manage Bustling Tasting Room6/25/2019
Realizing they needed a point of sale system, Chris turned to the internet to find a company that could help them install a single terminal at the right price point. After researching several vendors, he found Nobly POS, a U.K.-based company with offices in the U.S., Uruguay, and Australia. The company focuses on point of sale solutions for small, independent businesses around the world, which made it the perfect fit for the Dry Point Distillery.
Carvana Streamlines Security With Cloud Access Control Platform5/22/2019
Carvana’s mission is to change the way people buy cars. By removing the traditional dealership infrastructure and replacing it with technology and exceptional customer service, Carvana offers consumers an intuitive and convenient online car buying and financing platform.
How The Farmer’s Dog Increased First Call Resolution 50% With UJET5/15/2019
When it came to customer support, The Farmer’s Dog wanted to decrease average handle times, first contact resolution, and average tickets per customer.
Scale Computing And Lenovo Partner With Ahold Delhaize To Roll-Out The Deployment Of Edge Computing5/15/2019
Ahold Delhaize is dedicated to helping customers shop anytime, anywhere, and in any manner – in store and online. Committed to staying ahead of the industry when it comes to the shopper experience, IT plays a fundamental role in supporting both day-to-day operations and future expansion plans for the company.
Motorsports Legend Katech Meets Evolving Customer Needs Across Multiple Channels With TrueCommerce Nexternal eCommerce4/30/2019
Deploy a flexible, easy-to-use eCommerce solution to support emerging retail sales channels, including the ability to efficiently ship small orders to individual consumers.
Press Coffee Delivers A Personalized Experience With Mobile Ordering And Wireless Printers4/24/2019
SpeedETab and Epson TM-m30 wireless printers deliver a personalized mobile ordering experience with big brand benefits.
CEFCO Convenience Stores Fuel Success With The Cybera Network Managed Services Platform3/19/2019
Like many highly distributed businesses, CEFCO Convenience Stores realized that its long-term growth depended on delivering a consistently positive customer experience across its network of 225 stores in the Southeastern U.S. The company also knew it could achieve that goal only by embracing innovative new technologies.
Clothing Curator Dia&Co Delivers Tailor-Made Customer Experiences With UJET3/7/2019
Dia&Co’s core mission is to “spark radical self-love through style.” And while CEO Nadia Boujarwahand cofounder Lydia Gilbert understood how to meet the needs of an underserved population of women seeking fashionable apparel, they weren’t sure how to deliver a customer support experience that would delight their subscribers.
- Yoshi’s Japanese Grill Hits The Road With iPad POS And Smart Printers Lighting the Way
- Smart Printers And Online Ordering Solution Fuel Restaurant Chain’s Growth
- POS Solution With Intelligent Printers Have Reinvented Kitchen Efficiency And Throughput At Local Restaurant
- Jeng Chi Chinese Restaurant Rolls Out New Tech And Rakes In New Profits
- Wireless Printers With iPad-Based POS Ensure Flawless Service For Even The Largest Parties
- Smart Technology Speeds Up Lines At A Busy University Cafeteria
- Embedded ID Scanners Help Credit Union Crack Down On Identity Fraud
- New POS Solution Greatly Improves Santa Cruz Boardwalk Concession Transaction Speed
- POS Software + New Printers Keep Table And Bar Service Sizzling Hot
- Building An Online Platform To Fight Counterfeits On Blockchain