Luxury Beauty Products & Fragrances Retailer Addresses New Increased Order Volume With Voice Picking And Packing

Leading US retailer specializing in luxury beauty products and fragrances has been partnered with Radial since 2005 for fulfillment operations. With business growing substantially, there was a need to address increased order volumes, along with speed and accuracy.

The Situation

A Leading US retailer specializing in luxurious beauty products including shower gels, lotions, and fragrances began their partnership with Radial in 2005. During this time, they have used Radial for fulfillment and shipping solutions for their eCommerce business, which has grown substantially. As their volume and product line has increased, Radial has been a strategic partner in leveraging fulfillment expertise and new technology to increase to meet their growing needs.

Methods of picking and packing inventory in the fulfillment environment have evolved in recent years to help drive speed, efficiency and accuracy. The challenge here was evolving fulfillment operations in order to adapt to their ever increasing order volume, while keeping productivity high, improving order accuracy and meeting demand spikes.