News | July 17, 2025

Walmart's U.S. Supply Chain Playbook Goes Global — And It's Reinventing Retail At Scale

Key Insights

  • Walmart’s global supply chain is being reengineered with real-time AI and automation. These intelligent systems are already live across markets like Costa Rica, Mexico and Canada, predicting demand, rerouting inventory, reducing waste and simplifying work for associates.
  • Proven U.S. technologies are now rolling out globally, enabling faster, smarter operations at scale. With reusable platforms like self-healing inventory and agentic AI, teams can quickly adapt tools to local needs while staying connected through a unified tech stack.

Before the world wakes up, Walmart’s supply chain is already in motion. It’s guided not just by people, but by a powerful layer of automation and artificial intelligence (AI) that’s beginning to scale across continents. It’s just one of many examples that represent Walmart’s tech strategy: to build technologies capable of growing and adapting across the enterprise.

Today, produce is sorted by predictive AI in Costa Rica before sunrise. Inventory is rerouted in Mexico before stores open. Orders are pre-assembled in Canada. From Chile to South Africa, India to Illinois, Walmart’s supply chain is increasingly unified — not just by mission, but by AI and machine learning (ML).

In early deployments, what once took quarters now happens in weeks, as teams tap into proven components instead of building from scratch. As this model scales, engineers can spend more time layering in custom capabilities — like agentic AI for dynamic decision-making, optimization and proactive issue resolution. The result? A smarter, faster global operation that adapts in real time and delivers with new precision. Behind every stocked shelf and seamless delivery is a network that’s in the midst of a massive transformation — quietly, radically and now, going global.

Technology that travels — and transforms
“At this scale, the only way to move faster is to move smarter,” says Vinod Bidarkoppa, executive vice president and chief technology officer, Walmart International. “From self-healing inventory to agentic AI, we’re creating systems that turn real-time signals into real-time action, freeing up associates and delivering for customers.”

And increasingly, those platforms are working in the background before anyone clocks in:
Coyol, Costa Rica — 3:57 a.m. | Freshness, Preloaded

At our perishable distribution center in Coyol, pineapples, greens and root vegetables begin their journey long before dawn. Predictive warehouse and transportation management systems are already mapping the best delivery routes and aligning orders to store demand — so by the time the first associate arrives, the day’s plan is already in motion.

The result: fresher food, fewer delays and less manual labor for the team.
Calgary, Alberta — 4:12 a.m. | Fulfillment That Foresaw It

In Canada, fulfillment centers run on foresight. These same warehouse and delivery route systems are handling the early shift — coordinating orders, flagging anomalies and optimizing outbound flow. Every item that moves does so with purpose, and every process is backed by automation that adapts in real time.

That means fewer fulfillment errors, faster shipping and a more seamless last-mile experience.
Mexico City — 5:01 a.m. | Inventory That Rebalances Itself

In Mexico City, shelf space is scarce, and timing is everything. That’s why systems like Self-Healing Inventory keep watch around the clock. When overstocks appear, it automatically reroutes supply to the stores that need it most — before the excess becomes waste.

That one system alone has already saved Walmart more than $55M.

The tech behind the transformation
The power of Walmart’s global supply chain isn’t just in how far it reaches, it’s in how intelligently it connects. Each early morning moment, from Costa Rica to Calgary to Mexico City, is powered by a shared stack of technologies designed to anticipate, adapt and act.

“Our global supply chain is one of the most important enablers of the customer experience at Walmart,” says Tim Simmons, senior vice president and chief product officer, Walmart International. “We’re building more adaptive, intelligent and AI-enabled platforms, designed not only to scale quickly, but to serve real needs for customers and associates in every market.”

Tools driving the change

  • Trend-to-Product: Watches what’s trending — from social buzz to search data — to spot what customers might want next. Then, generative AI helps teams quickly design and develop those products, so popular ideas make it to shelves in as little as six weeks.
  • Proactive and Predictive Warehouse and Transportation Management Systems: Act as the air traffic control of our supply chain, coordinating fulfillment and optimizing fresh delivery routes to reduce waste and keep food at peak quality.
  • Intelligent Orchestration Layer for Warehouse Control Systems: Monitor and maintain warehouse automation systems with smart cameras and real-time performance tracking to keep everything running smoothly.
  • Self-Healing Inventory: Detects imbalances in stock levels, then automatically redirects product to where it’s needed most — before issues show up in stores.
  • Enterprise Inventory: Offers a single, unified view of what’s in stock across stores, fulfillment centers, and online — ensuring accuracy from aisle to app.
  • Agentic AI Tools: Let associates ask questions like “What items were shorted in these stores?” in the event a store receives less of a product than originally expected and instantly receive insights and recommended next steps, turning hours of analysis into seconds of action.

A supply chain that never sleeps
While most of the world rests, Walmart’s supply chain is already at work forecasting demand, rerouting inventory, streamlining fulfillment and ensuring fresh arrivals by morning.

For suppliers, it means tighter collaboration and faster turnaround. For customers, it means the right products, in the right place, right on time. And for associates, it means smarter tools that help them focus on what matters most: serving people.

By scaling intelligent automation and AI across borders, we’re bringing Walmart to the world and the world to Walmart.
This is what it looks like when innovation goes global — and reinvents retail at scale.

Source: Walmart Inc.