White Paper

2022 RSPA Retail IT Channel KPI Study

Source: RSPA
Field Service KPI Data Analysis

For the sixth annual Retail IT Channel KPI Study, the RSPA has compiled data that will help VARs and ISVs better navigate today’s ever-changing ecosystem. Among the key takeaways:

  • VAR sales bounce back from COVID crisis
  • ISV/VAR hybrids experience best year ever
  • Solution provider profits jump in ’21 – and ‘22 should be even better
  • Expect significant M&A activity among ISVs, hybrids in 2022-23
  • Top niche verticals for 2022: liquor, ethnic, cannabis
  • Sales pay spikes, 40% of top-performing reps earned over $100k in 2021
  • VAR/ISV marketing spend goes from bad to worse
  • Retail IT VARs & ISVs “have the potential for incredible growth”
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